AVOID INFINITY EXTERIORS AT ALL COSTS…read more They did not fulfill multiple aspects of the contract, our roof has been leaking all week just shortly after installation, and the company has failed to acknowledge or remedy this. They also chipped paint all over the exterior of the house and damaged our brand new windows. In addition, they reused extremely rusted materials despite the contract specifying they would be replaced. When told of these, the quality manager came out -- he papered over some issues, said he would get back to me on others (and didn't), and told me the area with ripped metal where water was getting in was "fine" (that night, we had even more water coming in). Our package also included a "50 point inspection" afterwards to ensure everything was installed properly. Not only did this not happen, but when the Quality Manager came out in response to my complaints he admitted multiple things were missed on initial installation. These were only caught by me having to go up on my roof and check, instead of the 50 point inspection. I am more than happy to update this review should the company decide to fulfill the contract and fix the failing roof. For now, I am forced to spend my time and energy calling, consulting lawyers, and contacting NARI.

Would not use again. Did not deliver promised results without a phone calls and watching every…read moredetail or short cuts would have been taken. Also, poor follow up service.

I needed a very small siding repair. I was NOT interested in a two step process with an estimate…read morefrom a salseperson followed by a visit from the actual workers. I made that very clear to the scheduler. The scheduler confirmed that that could be done. I subsequently received an email confirming the appointment. I replied, repeating my insistence that I simply wanted the repair made in a single visit without a separate visit from an estimator. Sure enough, an estimator arrived 20 minutes late without any equipment. He was downright rude when I complained, saying "no one does business that way." I told him that Guardian was put on notice at least twice that I was not interested in a two step process. I would not have bothered taking time off from work had they simply told me they required a two step process. At my request, the manager called me, and I explained the situation. She was pleasant on the phone and said that she would she she could find someone in the organization to address the issue. I forwarded the earlier email for her records. She promptly acknowledged receipt. That was all two weeks ago. I never heard from her again. She did not respond to three follow-up emails of increasing urgency. The repair still have not been made, and I am back to square one. I DID receive a robotext asking me to rate my experience. (eyeroll). Stay away from these people. They are arrogant and beyond worthless unless you have a major project, and even then you have to worry about how they respond to a problem. Dear Guardian: am sorry I am not worth your precious time. It will not happen again.

Have had a LOT of communication with Guardian over the past few years. They did a sealant on our…read moreroof, but due to the age of the roof that plan did not hold up - they did explain to us that we really should have a new roof, which we agreed with and they subsequently gave us a credit off of the original quote. Workers were very diligent and hard-working. The project managers had to deal with extra problems that were uncovered when the old roof was taken off - many layers and uneven spots, for which we did pay extra. Our problem is with the follow up. While our manager/site boss - not exactly sure what his title is -was communicative during the process and did come back to follow up with some debris that was left in the gutter, etc. we told him that our large front bush got damaged. He assured us that they have a company that they work with, and that he would have them get in touch with us. That was three months ago, and I have sent him five texts, none of which were answered. While the roof itself seems fine, the lack of follow-up communication does not bode well for potential future problems.

Everything she's wonderful! Always on time. Quality work. I never had any issues. Never left a…read moremess.

Loved she showed up in a mask…read more Loved she showed up on time. Asked for 2 quotes: #1 reseed the whole yard $600 #2 reseed only where tenants' dog damaged the grass (about a 30' x 4' wide strip) $800 Asked for the per square foot cost and she didn't know, which made me nervous that there's clearly no structure or rigor around their pricing What's interesting is the actual quote we received was for $1000 for the 30' x 4' area. We got a few other quotes for the same work and all were almost half the amount that the actual received quote was. Very disappointed and felt they were trying to pull a fast one. Recommend to a lot of questions or go with someone else.

Elite Exteriors did two jobs for us, and I can't say enough good things about them…read more The first was a residing job on our house. First off, they were very reasonably priced. The team at Elite was awesome -- Ryan walked us through the whole process, answered all our questions, and was a huge help during the planning stages. Jeremie was our project manager and kept us in the loop on everything. Whenever we had questions, he was quick to get answers and help us out. We even ran into a couple of unexpected issues along the way, and Jeremie was on top of those too. The crew, led by Rudy, did a great job -- professional and a well-oiled machine. They completed the job in just 2.5 days, and our house looks wonderful. The second job was a re-roof on our cottage, which came out of a conversation with Ryan. Even though the cottage wasn't in their immediate service area, Elite gave us a proposal that was right in our price range. The team, led by Jake, Manuel, and Eric, was awesome -- efficient and professional, and they finished the job in one day. Our neighbor's contractor was watching the crew work and even commented on how efficient they were. The roof looks great. I'd highly recommend Elite Exteriors to anyone.

We had a great experience with Elite Exteriors. Project one - they re-sided our house after hail…read moredamage. Ryan was extremely knowledgeable and gave us great ideas and a very fair quote. The crew was efficient yet thorough. They worked very well as a team. As with any project, there was one unexpected repair that was needed. Elite made sure that repair was done at their expense and the repair was done with expertise. Project two - a roof at our cottage. Karl communicated with us multiple times to coordinate this project and ensure all plans were accurate. This crew was also very efficient and the contractors working next door even commented that they worked like a well-oiled machine. Both projects were completed quickly, yet with high quality craftsmanship. Elite was great to work with for both projects. We have recommended them to multiple neighbors and friends.

Dale & Joey were able quickly to solve a small roof leak problem caused by a squirrel, and also…read moreaddressed a loose siding panel. Although, thank goodness, it was not a major roof repair, Dale was professional, expeditious, extremely cost efficient, & very friendly! Smart roofing is the BEST!

I just had Smart Roofing do my roof and chimney. 24 years ago Dale Senior did my roof and did such…read morea great job I had them do my roof again. This time his son Dale did our roof and chimney and once again did a great job. I recommend this company to anyone needing roof or chimney repair they are very honest and price equitable to other roofing companies. Al G. New Berlin wi.

I was very pleased using this company to replace my roof. Chris & Craig worked with me and kept in…read morecontact throughout the entire process. They not only replaced the roof, but also replaced the skylights and installed new gutters. They did a great job of cleaning up when they finished. I would highly recommend Rescue My Roof. You won't be disappointed. A++

Gavin was awesome! Gavin was very prompt at addressing our gutter problems and made sure all our…read moregutter guards and upper gutters were flowing freely! We will definitely use Rescue my Roof again in the future!!

After reading many reviews we decided to hire All Seasons. Martin, their salesperson came and…read moreexplained everything to us, he was great to work with. We had our new roof installed 3 days later. Everything went great. Crew of 6 worked tirelessly for 8 hrs with only a short lunch break. Everything cleaned up Not a nail left on the grass. They are through. Work done in one day. We had a question and owner and salesperson came to explain what we didn't understand. All good. I highly recommend them if you want a great, honest, dependable company that is willing to come back or call you if you have a question. 5 stars for them.

So Yelp is suppressing negative reviews for this company; there may be some payments, not sure…read more What was requested? Just a quote for roof repair work. Basic stuff. Quality? Can't answer that because they never responded. Value? Since they didn't respond, can't answer that either. It's not worth anything of value (because you can't pay anything) if you get no response to the quote request for service. The bottom line is two-part. 1: Yelp needs to stop suppressing valid reviews. Please make sure you open "not recommended" - chances are the majority are valid and the positive ones are paid or fake somehow. 2: If a quote request comes, be a decent business and respond, even if it's to respectfully decline to serve.

Honest. Great description of work that was needed. Met the lowest of two other estimates. Dan was…read moreexcellent to work with.

I absolutely recommend Dan! Every time it would rain the vent above my stove would leak water and…read moreone particularly heavy rain I just looked up reviews and saw that he had good ones. Gave him a call and he was VERY easy to talk to. He said he would come right when the rain let up and he actually ended up coming the next day cause it rained too much that day. He reached out to me the next day and came in a very timely manner. He was professional, kind, explained everything very well and I honestly have zero baseline knowledge of this stuff. He had very reasonable prices from what I could tell and even fixed the roof leak right away. If it didn't work he offered to come back and had another plan in place, but he was right the first time and fixed it perfectly! It's raining quite heavily now actually and we have zero leak from our roof. If I ever need anything done I'll definitely reach out and I highly recommend!