Visited Santa Barbara store to find a new Washing Machine. Josh was knowledgeable and steered us to…read morea perfect choice. Store Manager oversees all the professional details. The installation team did a great job. Great place for high end and good quality appliances. Don't hesitate. They will take care of you.

Horrible. Bait and switch. In Santa Barbara, they still have NO manager so they just are not held…read moreaccountable for issues or a mentor for growth. Bait and Switch -so much to say here. Will update it The only saving grace is their district manager and Chantel

It took 10 months on a wait list to get our new side-by-side fridge, so you can imagine how happy…read morewe were to finally have it installed. ***We love our new refrigerator. *** The two delivery men, "Alex" and "Issac" were extremely personable and highly skilled. Getting a refrigerator up the hill to our place and with 7 steps to negotiate was no easy task. Alex and Issac made it look like a breeze. The fridge installation was expertly done. At long last. We're grateful that Reids has such talented, knowledgeable and friendly workmen on the job. Thank you Alex and Issac for making this a painless and downright enjoyable transition from old fridge to new. You guys are The Best. And a big thank you to our sales agent, "Omar," who took such good care of us.

After speaking with Jim the owner he offered to give me a refund if I would remove my negative…read morereview. That is why so many negative reviews of Reid's have magically gone away on yelp. I obviously refused and he refused to refund me. The icemaker I purchased from them has a known defect and a recall issued for a faulty drain pump published on their website months ago. They still sold me this unit, figuring that was my problem not theirs. Jim explained to me that it's not the retailers job to know the products they sell have recall notice issued by the manufacturer and selling me a product the manufacturer has issued a notice about faulty components is perfectly inline with their business practices.

I am so grateful that Home Depot is in such a convenient location. They usually have everything I…read moreneed and the employees are very knowledgeable and personable. The prices are decent and there is a wide selection of items. I recently bought seeds here, shoutout to the very approachable garden department :) and am loving my green beans and flowers.

I walk in so hopeful, but quickly get sad. The store is just a mess, literally. Trash on the floor,…read moremerchandise just dumped wherever there's a shelf, shopping carts full of cardboard debris left over from stocking shelves just parked and abandoned. The store clearly gets more merchandise than they can handle, so it just randomly gets put in any open spot they can find. Tool Boxes with refrigerators, cases of laminate flooring displayed with plumbing. And the fact that the aisles now can barely accommodate one shopper walking through from all the clutter and pop up cardboard displays doesn't seem to phase them. Hire and train some people, organize shelves, take a broom off the rack and put it to use, show some pride. I can't wait to read Home Depot's AI generated auto-response to this post that'll mean nothing and go no where.

They fixed my washer for me. Now it needs to have drains cleaned but I cannot find them. Maybe they…read moreretired. I am bummed. They were great.

Appears to be out of business. No forwarding address or phone number posted. Have purchased many…read moreappliances from them. If they truly are gone, I'm so sorry. Always tried to stay local with my business.

Chris was very responsive and his workers were pleasant and professional. We were very pleased with…read morethe work they did, which involved repairing many cracks and walls that needed to be repainted and fixing cracks and repainting the wainscoting of a bathroom. They were neat, they worked efficiently, and they did excellent repairs of the cracks and wood damage.

If it was a zero, I would put that. I asked for pricing and delivery and they said that they could…read morenot do installation in my area. I live in Santa Barbara and I bought it in a store in Santa Barbara. I give up. No wonder why online is so popular. Don't go here.

Absolutely perfect! We had an electrical power surge that damaged our dishwasher, stove/oven, and…read moremicrowave, and Factory Appliance quickly assessed the extent of damage, recommended options for repair/replacement, quickly ordered the replacement units, and installed everything in record time (within a week). Mary is a pleasure to work with (responsive, creative solutions, and great appliance recommendations) as well as the entire Factory Appliance installation/old unit haul out team. Don't waste your time looking elsewhere, Factory Appliance is top notch and has better pricing and customer service compared to the big box stores.

Great family business we've been using for years. Daniel is always quick, courteous and knows what…read morehe's doing. He and his sister Mary took over the business from his father years ago. They aren't cheap, but because they do it right, and give you lots of tips on how to make your appliance last longer, they are well worth it in the long run. We've used them for fixing our washer and dryer over the years, and more recently our refrigerator. Highly recommend.

I would give zero stars if I could. My elderly parents (ages 84 and 83) on a limited income…read morerecently purchased a washer from this place. From day 1, the washer would shake so hard, that it would disconnect the hose from the back. Small wash loads, not large. My 84 year old dad called to try to get the washer replaced or fixed. Doesn't want a refund. They came out and did a diagnostic and said everything was fine. It's not fine. They can't even do laundry now. This place is refusing to replace OR fix the problem. It's less than a month old. This is absolutely crazy! I'm trying to talk them into a small claims suit. These are elderly people and this is ridiculous!!

Best customer care ever! Friendly, fast and accommodating. Below competitor prices. Fast delivery &…read morehookup. And haul away was included

I bought our washer and dryer here. I really appreciate the personal level of customer service. We…read morehad a small issue with an installer and Frank was quick to follow up with us and was extremely kind and apologetic. We love our new appliances - they are our favorite purchase for our home and we use them CONSTANTLY with our new baby (cloth diapers and burp cloths 24/7). Speed Queen is the BEST you can't go wrong!

I found the perfect refrigerator at Reid's but I found it…read morealmost $800 cheaper around the corner at Lowe's. Reid's was not flexible/negotiable on price.

Ive bought washers and dryers and a fridge from this guy and he is the best.!!!!!!read more

I just moved to the area and bought a new washer/dryer from a company that rhymes w/rears. I paid…read moreto have it delivered and installed, and purchased the recommended new hoses etc. The delivery was a botch! My daughter said not only did they not speak English (or pretended not to understand), they rushed through the delivery and set up just to hurry and get the hell out of here. I work nights and laundry sometimes gets done after I get home. Imagine my surprise when at 2am the smoke alarm goes off!!! I pulled the dryer from the wall and the hose wasn't connected! My daughter also complained of a gas smell when drying a load. The delivery company, based in the Inland Empire from what I learned, only comes to Lompoc on Thursdays! They would not send someone up here to check on it 'because I was too far away'. I finally got fed up and called Craig. He came out the same day and charged a reasonable service call fee, turns out the gas connection was not done properly, and it was missing a hose clamp-thus the hose coming off! Still shaking my head and will never again order from nor have anything delivered from THAT store!!!

This beautiful garden center offers a wide array of plants, pottery, fountains, beautiful statues,…read moreoutdoor furniture and more! I could easily spend a few hours here. The prices are very reasonable. The smell of jasmine hits you as soon as you're in the parking lot. It's so pleasant and inviting. I really enjoyed walking through the garden. Each area is filled with whimsical ceramics, and running fountains that bring tranquility. This place has everything you need to start gardening. I especially enjoyed walking through the store. It has lots of cute trinkets to add to your plant collection or home decor. Overall, a beautiful place to check out. Looking forward to building my sacred space garden shopping here.

We were looking for very specific statuary, flowers and succulents, and thanks to Yelp for…read moredirecting us to this amazing oasis of all things green and beautiful. Living here in Goleta I did not know of Terra Sol, and so it was a much welcomed surprise to walk into their lush green space. Their staff was very helpful in directing us towards the different areas of plants, statuary, pottery, fountains, and also to their well stocked areas of garden tools, soils, and pretty much everything you need to help keep your garden and outdoor areas green and colorful. And all very reasonably priced. And for those of you wanting to start a Zen Garden, their selection of Buddah Statues, Fountains, and Pagoda Lanterns is a great place to start. Conveniently located in North Goleta, off of Patterson Avenue, between Highway 101 and Hollister Avenue, and a stone's throw from the Santa Barbara Humane Society and the US Post Office.