Chris was very responsive and his workers were pleasant and professional. We were very pleased with…read morethe work they did, which involved repairing many cracks and walls that needed to be repainted and fixing cracks and repainting the wainscoting of a bathroom. They were neat, they worked efficiently, and they did excellent repairs of the cracks and wood damage.

If it was a zero, I would put that. I asked for pricing and delivery and they said that they could…read morenot do installation in my area. I live in Santa Barbara and I bought it in a store in Santa Barbara. I give up. No wonder why online is so popular. Don't go here.

Long time loyal WS customer. I stopped in yesterday and loved the big store here. The staff were…read morefriendly but not intrusive. Lots of great stuff and good sales. I really try to support the shops here. When we don't buy in stores, they close as you will see around you. I need kitchen items, so it's easy to buy things here. There is everything you need for your kitchen including food items. So why not stop over and then treat yourself at Islands, Lure or Starbucks after? See website for details. Free parking available.

I will no longer be shopping at Williams Sonoma. The level of customer service and the way…read moremanagement handled my most recent experience was incredibly disappointing. What should have been a simple situation turned into weeks of confusion, contradictions, and zero accountability. The way this situation was handled reflects a serious breakdown in customer service and management, and it has left me extremely disappointed. After this experience, Williams Sonoma has completely lost my business.

I have been using Economy Plumbing for decades. Always getting service that is prompt and…read moreknowledgeable. I highly recommend them for little repairs, remodeling and new construction.

I have always had good experiences at Economy Supply. I appreciate how helpful the team is and…read morethat they are always willing to explain things carefully to the novice. I had to replace an old shower spindle that is hard to find. Instead, they managed to take parts of two different spindles to come up with the solution, and did NOT charge me extra. They were efficient, cordial, and solved my problem. I always go there first - they are top notch! In my opinion, they are the best in town.

Horrible service....you only get help if it seems like you are going to spend a lot of money…read more Trying super hard to be"high-end", but are really just mediocre and overpriced! The owners are a really flaky couple who seem to dislike each other a lot. And the sales people seem pretty incompetent and will lie and say anything to get a sale.

The people were friendly enough, though did not seem overly knowledgeable…read more Granted, I had a small order, but as another review mentioned, I heard them trying to figure out where a contractors order was while he was just standing there waiting. There was not one thing they said they would do that they actually did. Whether sending me pictures, ordering the tile, or having it delivered when they said it would be.

I've been shopping at Diani for 22 years! Yes.... from…read moreopening day! All of the staff over the years over the years have been wonderful. A special thanks to Ari who helped me my new fabulous Jeans. It takes a Village.... lol

Super disappointed by the lack of service I received today, which is really unfortunate considering…read moreI was wanting to use a gift card I received during the holiday. Walked into Diani was not greeted at all. I didn't take immediate offense since I understand that staff can be busy. I walked around and then was curious about the beautiful jewelry in the case. I could hear the staff member organizing sections of clothing. I never once was acknowledged or even asked if I would like assistance or if I would like to see something. Absolutely nothing. Now I have a few friends that shop there frequently and never have I been told that the service was poor and rude so I didn't have any preconceived notions. I decided to leave and when I turned around saw the staff member organizing sections and I said hello. Her reply was cold and dismissive but she did say hello. The first thing I thought of was wow, people should always treat others with respect especially in a high end store, you never ever know who has a lot of money in Santa Barbara so therefore judging is just poor etiquette! I will never go back to that store and maybe the staff member should remember that she is working for the store clearly not shopping in it. Diani please be respectful, Santa Barbara is a small town.

I just love the service I get at SB Plumbing supplies. I have been remodeling my home and have…read morebeen working with James Saavedra for over a year now. He really knows his stuff and is a very kind human being. He has been incredibly helpful in the sometimes daunting process of picking out everything I needed. His knowledge is exceptional.

Talk about Amazing Customer Service ! This is the place. I…read morecalled to inquire if they were open on New Year's Eve they answered but they were Closed, but what did I need? OMG they reopened and sold me the part If that was not enough the part was sold out when I arrived Alan opened Faucet kit and sold me the part I needed and saved my day. Alan, Thank you Thank you

Visited Santa Barbara store to find a new Washing Machine. Josh was knowledgeable and steered us to…read morea perfect choice. Store Manager oversees all the professional details. The installation team did a great job. Great place for high end and good quality appliances. Don't hesitate. They will take care of you.

UPDATE: Right after providing the definitive photographic proof, WDC Customer Care officially…read moremessaged me stating they are 'closing the thread and will no longer be responding.' Instead of helping a customer who spent thousands on a full suite, they are completely ghosting me and hiding behind a 7-day transit damage loophole for an internal factory collapse. Absolute worst customer service imaginable Warning to premium appliance buyers: WDC Kitchen & Bath will completely abandon you if your appliances suffer factory defects. I purchased a full suite of luxury appliances from their showroom. Within 9 months, my Frigidaire Professional refrigerator developed massive subsurface robotic S-waves and dimples across the doors.The authorized field technician physically inspected the unit and verified the stainless steel skin remains 100% glass-smooth to the touch, formally documenting that structural 'ribbing is forming' from underneath the panel skin. This is an internal manufacturing material failure.Yet, WDC Customer Care just sent me an email hiding behind a ridiculous corporate loophole, claiming this internal structural collapse is 'cosmetic' and only covered for 7 days after delivery. They expect me to live with a warped, structurally defective multi-thousand-dollar appliance suite. Do not buy from WDC--once they take your money, they will not protect you from manufacturer corporate runarounds

Elite remodeled our master bath. All workers showed up on time, worked diligently, and were polite…read more They cleaned up everyday before leaving. A great experience!

We successfully completed two projects with Elite Kitchen and Bath. Their craftspeople were all…read morevery capable and they stayed with the job to finish all the last items. On-site communication can be improved.

ARE THEY GOING OUT OF BUSINESS? The designer consultant…read moredoesn't respond to calls. Can't reach the manager - phone number doesn't work anymore and the location is under construction! We have issues with our project and can't reach ANYONE!

We went to a lot of research and visited a lot of companies before deciding to go with RD Homes…read more Jennifer Shaw has been in the business a long time and we loved her knowledge and how she ran the team. They did not disappoint! She got us scheduled in and aligned her team and the process began. The team was amazing. These guys have been doing this for a long time and were very professional and just amazing people. It was fun watching the process and they did a great job in ensuring it all looked uniform and took extra care around our fireplace. We are very happy that we chose RD Homes and Jennifer for our flooring and will be back to look at carpet. Thank you!

Came in to find epoxy for threaded rod. Waited patiently while two employees chatted, ask if I…read morecould interrupt to ask a question. Got an eye roll and a snarky "whayda want" from employee Mike. Said nevermind and walked out. Will never return. I rather drive to Miner's in Goleta where they know what customer service is about.

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