They were very helpful. I went with a different mechanic but they were one of the only shops to say yes to a vespa

Purchased a BMW F850GS. I was given a very fair trade in allowance and the sales experience with Jason K. was great. Awesome to deal with. Highly recommend going to Tri City and see Jason. read more

Sales person said bike year was in stock and drove a couple hours round trip to make a purchase. Come to find out the bike was not available in that year after all. All little frustrating given the time commitment when it would have only taken a moment to verify. read more

Let me start by saying do not bother wasting your time here. They will put some b.s. reply about how they are sorry and will work on it. They don't care if your out because they couldn't take the time to let anyone know parts were on back order so you will waste your time showing up for your appointment and then you will find out and get the normal sorry we screwed up and will work on it . Your still s.o.l. so like I said don't bother going here save yourself time and trouble go where they will atleast try..... read more

I love that place is the only motorcycle shop open on Monday's to pick gear, parts, get service or check out their motorcycle selection with a knowledgeable staff. They have a sweet vintage motorcycle collection upstairs too! read more

Everything about that place is crooks. Went in to give a cash offer for a boat. Wouldn't budge on price. Insisted we finance after they ran our credit for 12% financing. I had cash on the table mind you. Came back with final offer and a $500 gift card that didn't even match what we said nor had military discount. Still wanted us to finance. We walked out without our "free" water bottles. Also will charge you for boat cover etc. on top of the insane finance change and that's even with a higher than average credit score and CASH PAYMENT!!!!! Negative stars at best read more

Was sold a motorcycle that could've killed me. First off let me start by saying that the office staff I spoke to Kris and Christina and whomever was at the desk directing my call were very professional and friendly! My calls were returned in a timely manor and my needs document wise were met! The service department I never spoke to but I have a lot to say about them... i was a motorcycle mechanic for 8 years so i hope you can take what im saying seriously without doubt... this was my shop. https://www.yelp.com/biz/autostrada-motorsport-redwood-city correct me if I'm wrong I've never bought from a dealership before. The bike I was sold was in massive disrepair and neglect and had numerous safety concerns.... is it not the job of the service team to give the bike a basic safety inspection at least and maintenance it? I paid so much over price for this bike and this wasn't done! The bike had a broken seal on the right front caliper and had leaked all over the rotor and contaminated the pads... if someone not mechanically inclined got this bike bought it from the dealer and rode it they would 100% crashed!!!! the rim and tire had slippery brake fluid on it! this is unacceptable! Not only that but the front two rotors and rear rotors were hardened and glazed over... the pads were completely worn down to nothing... the chain is rusty, dry, and old with seized links... the oil was low and there was barely any coolant in the bike... the carburetors are partially clogged. The main jet had green on it and gummed up! this is a massive safety concern as well... The bike had vacuum leaks and could've let in air to the engine that bypassed the carbs and cause a surge in acceleration.... under acceleration the bike would bog and after bogging down would let all the power on at once this could've caused an accident alone and the bike had contaminated worn brakes with brake fluid on the rotor, rim, and tire... do better and inspect the bike at least for safety items.... I mean the brake fluid was black and way past the fill line! Tri City Sold me a death trap for way to high of a price! That brings me to another thing! the bike has been dropped, its scratched, pieces ripped off the fairings, shotty touch up paint on all the panels... none of this damage was made aware to me! the photos were manipulative and taken in bright light with a fresh coat of wax on the bike... how about we be honest about the condition of the bike? i paid 5,000 for a 2001 R6! with that money I could've got a 2006 or 2007 R6 way cleaner with fuel injection! the blue book value for an 2001 is 3,000-3,500 find them on Craig's list for 2.5k in this condition! I bought this bike full price in the motorcycle off season I put 5k into tri city's account! in the winter when bikes don't sell! I wanted this bike and I knew shipping it to Cali would be a hassle so I didn't want to negotiate and also make a hassle of that! This didn't stop Brad the salesmen I worked with from being rude, short, unresponsive, and unprofessional with me! I always felt rushed, dismissed, and like i was annoying him when i contacted him... I was never once treated like a valued costumer who was paying full price! I'm sorry to have to write this and I'm sure someone nice will respond with some public relations response..... but I would never again in my life trust or recommend working with brad or working with tri city..... this bike would've killed a normal non mechanically inclined rider and thats a fact... you should be ashamed brad and tri city service department learn to pride yourself on your work... don't take on more bikes than you can handle then give your clients a death trap with 107hp... this bike could've killed me! and your next bike might kill you! make sure its safe before buying or riding a tri city motorcycle! read more

I came to this business for a new Ducatti and I was not disappointed! Dylan and Jason helped me get this sweet ride and they were super friendly! I would definitely recommend this business to anyone looking for a new ride. read more

Tri-City Cycle - Ducatti panigale - Motorcycle Dealers Near Me - Loveland, Colorado

Experience was a pretty big bummer. Sales guy left me waiting for pretty much a payday's length of time and after I bought my bike I felt pretty ripped off. They overcharged me for a bike (my mistake) and treated me poorly. Seems like a dealership meant for fat dentists wanting to line their garages with Harley's. The girl that did the finance thing was good. She was the only not awful person I met there. Highly recommend for fat dentists. read more

I came in get a 600 mile service done on my motorcycle. Their rates were very competitive. They did a thorough job. Mark Dimick, was very professional, helped me get in with ease and did a great job patiently asking if I needed any other work done on my motorcycle. They called and let me know after once the service was complete in a timely manner. Julian was very friendly and helped check me out. He also patiently answered all my questions regarding exhaust systems and was very knowledgeable. I had a great experience and would recommend them highly for all your motorcycle needs. read more

Right off the freeway and super easy to find. Tons of inventory here and new stuff each time I come. Wonderful parts department for all your motorcycle needs. From water craft, vehicles and an amazing selection of motorcycles. read more

Tri-City Cycle - Motorcycle Dealers Near Me - Loveland, Colorado

I purchased my first bike from Tri City and have had great service from sales, parts and finance. The service department is a different story. They wasted my time and made me feel unimportant. I have spent good money in sales and with parts but as soon as I needed warranty work I was no longer important. I was lied to by the service manager Mike. When I went to pickup the bike mike offered to deliver bike but I decided they have wasted enough of my time so when I told him no he became short and unprofessional. I'm much more patient these days and decided to walk away from manager and not engage with him. In short I would stay far away from the service department. I'm still riding with no horn so I hope I don't get killed because I can't warn other drivers with my horn. I will no longer do business with Tri City because of the service department. read more

Great place to service your bikes!! The customer service is top notch!!! Super recommend this place

Outstanding customer service and a first class operation. Their 'make it happen' attitude, and warm welcome is a dying art. Jacob S., in parts, went above and beyond the call of duty. I drove one hour to buy there and would again. read more

Hands down worst service I have ever received. In short, the maintenance department held my bike for a full month after putting on tires that were too big and ruined the fender. The final outcome was them making no effort to fix the damage done to my motorcycle and leaving me to pay for / build a new fender. So after $400 and a full month without being able to ride in the summer weather, I basically am down one front fender and have to deal with a damaged set of tires that do not work for my bike. I called Tri-city cycles to get new tires for my motorcycle and asked if it was possible to find some that would work for on/off road as I occasionally come across dirt roads and would like a little more traction. The team was very eager to find me some tires that were meant for 70-30 on road to off road. They assured me everything would fit perfectly and there would not be any clearance issues with the front fender. I set my appointment and within the day they had swapped out the tires. I went to pick up the bike and immediately could see there was very little clearance between the front fender and tire. I again asked the service guys if there was enough clearance and they assured me everything would be perfectly fine. I paid for the service and as soon as I got up to speed on the highway, I saw a thick stream of smoke trailing from behind my bike. After pulling over, I could tell that the tire expanded while riding and rubbed against my front fender. The bottom of the fender was torn up and the center of the fender had melted. I went back to the shop where they took my bike back and told me they would get the tire replaced and order a new fender for me. I left the next day for a weeklong work trip and did not hear a word from the shop. I called the following week and was told by the mechanic that he forgot about the bike but that he would get a new fender ordered right away and find some new tires. Days pass and I have to call again. The mechanic looked up different tire options for me and estimated that a firmer compound would not cause the same issues. He said he was going to try to get the original tire refunded under warranty but that it was a slim chance. A few days later I have to call again, and the only update is that they could not get the tire refunded and that I was on the hook for the cost of the torn up front tire. After going back and forth with them multiple times that day, the best they would offer is free labor to put on whatever new tire I decided to buy. They also told me there was nothing they could do about the fender because the bike was too old to buy OEM parts. So now, we are two and a half weeks in and I am stuck with a damaged front tire and a torn up fender with no sign of anything being fixed. Since they would not cover the cost of the damaged tire or fender, we decided to raise the fender instead of finding a tire that fit. They would get the fender raised that day. Two days later I call back and the mechanic told me that a standard kit would not work so he was going to make something himself that night. Next day I call, and he tells me he did not get time to work on the bike. We are now three weeks in. Next day I call, and they still had not made any progress. Unfortunately, I had to leave for another work trip, but they assured me everything would be good to go as soon as I get back. Another 5 days go by with no word from the shop, so I call back. They still had not finished making the raisers because the mechanic was busy. He assured me everything would be ready the next day. I call them when I get back to Denver and he had the parts ready but had not put the fender back on but he would do it that night. I called the next day and he still did not get the fender on. The day after that I call again but the mechanic tells me that the raisers he made were not going to work and they have decided to not put the fender on. So I went and picked up my bike with no fender and a torn up front tire. read more

I have seen a lot of you tuber and honestly Blanca is just a sweet girl very humble and hasn't let all this power get to her like the others!! And Jonathan couldn't pick anybody more lovely than her to be guided with her lovely spirit!! Brandy you made there dream like somebody made yours to become the owner of your business I always said don't never forget where we all come from!! And how hard we work for it read more

Definitely should be zero stars. Some friends recommended this place to me to take classes and buy a bike instead of some other places, but I shouldn't have listened to them. I scheduled my classes for Monday and Tuesday July 13th and 14th, an emergency work situation came up and I couldn't attend the classes. I called to reschedule my classes on Saturday which was the 11th, the person I was talking to replied with we can't do that we have a 48 hour policy. I totally get it it's a policy, but absolutely no costumer service. -it was an emergency I wanted to show and finish those classes too. -I DID NOT call to request a refund, but I called to reschedule the classes. And most importantly this is where it makes no sense, I don't exactly remember if the lady on the phone told me we have to have 12 or 11 student take the class together, she made it sound like if she reschedule my classes the rest of the student can't take the class. I did not attend those classes and I still paid 275.00$ plus the rest of the students took the class and everything is just fine, why I couldn't get my classes rescheduled when I have an emergency situation ? Definitely Lack of costumer service. Don't call or email me to make offers Because Am not writing this review to get a refund or to get my classes rescheduled, but absolutely because this place lacks costumer service. And am absolutely not coming back. Am just going to apply for classes and buy a bike some other place and it could be more expensive but am pretty sure they would have better costumer service, so they definitely deserve the money I will spend there. read more

Horrible experience today. Wasted almost 5 hrs of our time, only to be met with every excuse in the book. On top of that I asked a white male worker a simple question and his response was "no sabo" read more

Needed a tire while on a road trip from Missouri. Tri City got me right in, put the new tire on and for a great price. Much better than the Harley Dealer. read more

I am a little bit late in posting this and it took contemplation on whether or not to give a business such a low rating. But this by far was the worst experience I have ever had with a service department I will never recommend this business to anybody in fact I would deter people from using this shop. Although I can't speak for the sales department if this business is run anything like their service department I have no idea how Yamaha allows them to be a dealer. I picked up a bike that was not fully assembled 6 months after I dropped off for service there was no rectification of the problem no communication and an overall poor display of competency honesty and integrity to the sport. My bike was in there for absolutely absurd amount of time it seems as if there were some sort of outside storage involved as my frame was rusted it was sitting there for so long, this was so much not a cost issue, as it was an absolute waste of my time which is more valuable at this moment again. If you're thinking about service/ repair, You would be more successful if you lit your bike on fire and dropped it off at the dump than use Tri-City cycle. read more

very professional looking unprofessionals!!!! the tech or techs that worked on my r1 ran the motor during diag with no coolant in the bike subsequently destroying my motor if you wanna pay alot of money to have them break ur bike further go to these clowns read more

Bought my cycle here back in July. Brought in my cycle to the service department and the guys treated me with respect and I felt they truly cared about my cycle. They asked me great questions then followed up with pertinent suggestions. The service department really made me like a priority.... read more

Super helpful and generous with everyone! Amazing place if you're looking for a start up car. They will hook you up

Didn't even return my email for work I needed done! Another local shop emailed me right back and set up an appointment.

Brought my FJR for an oil change and tires. When they returned my bike a few hours later, they had scratched my front fender. When I pointed it out, I got an "oh well, go get some touch up paint." When I was later asked by Yamaha to bring the bike in for a warranty recall on the brake switch, they broke one of the wires in the ignition switch harness. I won't ever be returning! read more

Definitely recommend they helped my friends with purchasing their vehicle. Great customer service!

Supporting all the way from Dallas TX! Thank you for helping Blanca & Jonathan, they are amazing people and very much deserved this

Thank you Brady! For going above and beyond for your customers! Nothing is better than having your customers drive out the lot completely satisfied with their purchase!! Thank you for helping out Blanca and Jonathan with their new family car!!! read more

Thank you to Brady ! For helping Blanca and Jonathan from J & J Vlogs they have their family car that they love !!!

Amazing costumer service. Highly recommend this place. If you ever need a car or motorcycles this is the place to go!!!

Shout out to the dedicated owner Brady for helping out Jonathan and Blanca find their perfect family car! They're so happy

THANK YOU BRADY! For taking the time and getting my besties Blanca and Jonathan their car! I can see how happy they are to have the car they really wanted! And it wouldn't of been possible without you Brady! read more

Thank you for helping Jonathan and Blanca get their car !! They are in love and so am I !!!

UPDATE: Spoken with Brady owner of Tri-City. He got this Sorted in 15mins. I'm updating to a 4 STAR. He made everything good and provided the communication and customer service is as one would expect. Thank you Brady Not impressed, bought a high performance car from Tri-City and traded in my 2014 Harley. Communication was beyond terrible! The car I bought was $84k and was sold with a set of upgrades within the price. The tuner box was missing, I've been chasing a solution on this now for 2 MONTHS!! Never have I had a call back, I've had to chase them by going in in PERSON. It's $1200 to replace the unit, when you have bought a car at that price you don't expect to pay again. Added to this it took them 5 weeks to pay off the Harley balance of $3k. Communication and customer service is the WORST I've ever received. read more

A beautiful day in July, the sun is shining and it is nice and hot and a HOLIDAY WEEKEND! Perfect for motorcycle shopping. After a disappointing stop at our last store (see below) we were excited for Tri-City Cycle - a bright, shiny exciting destination as perceived at 75 mph on I-25. Sad to say service was lackluster at best - but at least someone TALKED to us this time (um- Brad - he's on the website). Of course, there was nothing for me to try out because 'everyone' is buying 'smaller' bikes and they have nothing. (i did sit on a pocket bike - very intriguing but impractical.) My husband was looking for *maybe* a dual purpose and was told that plain dirt bikes (no mirrors, no lights) would be 'just fine' on the streets. uh, yeah. i guess we LOOK THAT DUMB? jesus. maybe we do? the sad thing folks is that we are READY TO BUY. why the (expletive deleted) are you treating us like total a-holes? they have a great website indicating a large stock of used bikes. there was a selection of used bikes in various types but not a ton of one thing or another on the lot. total lackluster sales energy. seriously, i am not giving you people my money unless you have a spark of intelligence and interest in your eyes. okay? read more

After reading my review, the owner of the dealership contacted me. We discussed my experience buying this motorcycle he agreed that the ball was dropped by the people who allowed the bike to be sold in this condition. We agreed on an equitable solution to get the motorcycle repaired. I appreciate the dealership owner standing by his word to correct this issue. read more

I purchased a new Yamaha 212XE out of state and was not aware that the ballasts did not come with decontamination ports (which is required for lakes in Colorado). I had to find out the hard way when I attempted to take it on a lake and was rejected. I called Tri-City Cycle on a Monday night and spoke to Mike who not only knew right away what I needed but was also able to schedule me to bring the boat in the following day to get the ports installed at a reasonable price. On top of that, when I picked the boat up they were able to swap out the stock impellers for high altitude impellers AND Steve stayed to decontaminate the ballasts and engines (while showing me how to properly perform this process)! This is far above and beyond what I expected. When I hit the lake that weekend I was all set and avoided the long boat inspection and decontamination process. Great customer service oriented team who demonstrated a great deal of knowledge and competence regarding Yamaha boats. True professionals! read more

Sold me a car with a leaking head gasket. Thanks Scotty! Robbed me at finance as well! Took forever to get them to file with DMV so I could get proper tags. Bad news buying here, you've been warned. read more

I brought my side by side in for service and informed them of a radiator hose leaking, since I am seeing fluid on the garage floor. They charged me 750 dollars and said they can't find the leak. My kids drove it over the weekend and in the morning a large puddle of coolant appeared. They won't back there work after you leave with the machine and who really knows if they are doing the work you request. I will not recommend them or use them again. Word of mouth can kill a business and Elway just bought Fort Collins Yamaha. read more

These guys are rock solid. straight-shooters, fair-minded, great customer service and just all around good folks to work with. I live in LA and bought a 2017 F350 from Brady there after only phone discussions and photos exchanged, never saw the truck in person until I owned it. The truck was everything he said it was and much more! could NOT be happier. I'd buy from them again in a heart beat. read more

Tri-City Cycle - Motorcycle Dealers Near Me - Loveland, Colorado