THE WORST CUSTOMER SERVICE YOU'll EVER EXPERIENCE!…read more my scooter was dropped off at the beginning of May. despite plenty of calls and emails, we never heard from them until mid-July, when they asked what scooter we even had there. when we told them, they never responded. i go in person to ask about it, as I'm moving out of the state in a week, and was told "we took a couple preliminary looks at it but never set aside the time to work on it." 3 months, and never set aside the time to look at it. i asked if they would, was told no. i asked why they couldn't have called and said they weren't fixing it, and he said "I guess we could have." I would never ever recommend this trash service to anyone. The employees are beyond entitled and rude, and as stated, they apparently just simply don't fix scooters brought to them and don't tell their customers they aren't planning on it.

HORRIBLE customer service. Very unprofessional. The owner has no problem lying straight to your…read moreface. To avoid being frustrated by their terrible work ethics, I recommend that you go elsewhere.

They were very helpful. I went with a different mechanic but they were one of the only shops to…read moresay yes to a vespa

Purchased a BMW F850GS. I was given a very fair trade in allowance and the sales experience with…read moreJason K. was great. Awesome to deal with. Highly recommend going to Tri City and see Jason.

Started servicing scooters like Segway electric scooters. Needed a tube tire replacement. They…read morewould have charged for keeping the scooter there. We took it with us. We put a deposit down. A week later we called to see the status of the tube. They forgot to place the order. Another week and we called back. They were unable to get the tube. So we did not achieve our goal of getting it fixed. They said we can order the tube ourselves and bring it in for fixing. And they did not offer the deposit back. It was like 20$. It is undetermined if I will return. I like to support local businesses. Maybe once they get their electric scooter plan fully implemented I can try again.

Traditional high standards in sales and service! Professional experience and insight about my 2019…read moreBuddy!

I had another outstanding experience with Faye Myers Motorcycle World. I originally purchased my…read morebike here, and they've continued to earn my business long after the sale. A huge shoutout to Kevin in the Parts Department. He helped me order a new Akrapovič exhaust and made the entire process easy from start to finish. He was knowledgeable, responsive, and took the time to answer my questions to make sure I got exactly what I wanted. It's refreshing to work with a dealership that provides great service both before and after the purchase. If you're looking for a new bike, parts, or accessories, I highly recommend Faye Myers--and definitely ask for Kevin if you need help in parts.

If I could give zero stars I would. I came in first thing when they opened and found a Cam Am that…read moreI liked but I was wearing gym clothes so I told them I had to go home and change and would be back the same day. I called them and gave over an hour notice before I came back and asked that it be ready for a test ride. I was wanting to buy it or a slingshot tonight but after waiting for over an hour the Can Am still wasn't ready and I was told that I couldn't test drive the slingshot because there was a very light sprinkle. Keep in mind I have an 815 credit score... NEVER COMING BACK!!!

They charged my husband half the price of what others would charge. My husband is an owner operator…read morefrom Cali and he was in middle of America when he found Rolling Wrench! They even assisted with getting the right parts for the diesel repair ( my husband had the wrong part). Communication was great throughout the repairs and even assisted with finding lodging for my husband. Best mobile mechanic experience he's ever had! Thanks Rolling Wrench such great service and would highly recommend them to anyone!

If you have a GY6 I highly recommend their ProBld GY6 Full Auto Tune EFI System. TOTAL GAME…read moreCHANGER....no more tweaking and improves reliability about 110%. They are back ordered a lot but I recommend you be patient and wait and keep checking the site or call and leave a message. Please believe me

They are still the Best !!! Currently living out of town,…read moreyet stopped in for a repair: busted dropper post cable. They fixed it right on the spot (15 mins) knowing I was passing through. Greatly appreciate them. Friendly, knowledgeable and very helpful. When I was living in FoCo this was my #1 bike shop and glad to see they still are the #1 in town !! Thanks proVelo

Great service and profession sales. Bought an Aventon e-bike and love it. Great service.read more

My sister was in town so I took her on this Scooter Tour and now recommend it to everyone visiting…read moreand even other locals just for fun! This tour validated my desire to buy my own scooter. Or just rent for the day, which they offer. The team is hospitable, friendly, encouraging, patient, and safe. We had maybe 30min practicing on the scooters in a parking lot and left with everyone feeling confident and comfortable on the scooters. I've been in Denver for 4 years so am familiar with all the spots they took us, but they had some nifty facts about art and homes I didn't know about before. To add flare, they offer wraps for your head, helmets, and even sunglasses with the option to be cutesie with heart sunglasses, funky doo-rags, and maybe even luck out with the '70s decorated scooter. You can also keep it cool with normally colored head wraps and gear, too. Absolutely worth the time and money. Thanks to the crew who were so kind, fun, and knowledgeable.

We rented bikes for a day and rode along the river. The bikes were in great condition, and the…read moreroute was scenic and peaceful. Staff gave us a helpful map and safety tips.

The gal working was knowledgable, helpful and friendly. I was appreciative of her time and her…read morehelp for sure. last time i went to a competitors running shoe store and was so disappointed. That was not the case here. She did a running test on me and video'd my running. She showed me the video and we discussed what she saw. We talked about the type of running I am doing and how much. What shoes I had before, how they worked for me. Overall it was a very good experience. I will definitely recommend altitude running in the future and will use them for my future purchases. Thank you for a positive experience!

Connor (I hope I remember his name right) looked at my weirdly-shaped feet, watched me walk and…read morebalance, and picked a shoe that fit perfectly, first try. I haven't "gone for a run" in decades, but with Connor's tips and encouragement for getting started and a good pair of shoes, I went for a 3-mile trot the next day with no shoe-related pain. The shoes were expensive, but it would have been much more costly to end up with pair after pair that didn't fit.

This is a great dealership, with the leadership in there its just about communication over time. Do…read morea fair deal and youll be taken care of. Great place to buy a ducati ill tell you that.

I hesitate to be "that guy", but…read more.... I had a new battery installed on my Triumph. You have to remove the ECM bracket in order to get the battery in or out. This is done by undoing one bolt. Not knowing about the bolt, they broke the ECM bracket by trying to pry it out of the way. This YELP review is about this particular incident, but there have been others. There have been obvious problems that should have been seen by the mechanic and/or the service manager, resulting in service that I would have had done. A service manager needs to inspect every job before he/she signs off on it. They don't do that here, otherwise they would have caught these things. The owner is a good guy and they carry a line of bikes I find appealing but the service dept. really needs either better, or more, people. I've owned a lot of bikes over the years and worked in the service and parts departments at a few shops. This wouldn't fly anywhere I ever worked. Their service manager will always feign ignorance in an effort to upsell you on unneeded and expensive diagnostic work. And only rarely will own up to a mistake they might have made.

So..... I don't write a ton of reviews. But when I do…read morethere is usually a huge "WHY" behind it. It seems mediocre is the norm these days and service is none existent. My siblings and I have been scouring the web for bike to get our Father. We found one we liked on Craigslist which happened to be being sold here at Motorado inLakewood, Colorado. So I called them up to see if I could get some info on the bike. I live in California and wanted the purchase the bike there since that is were my dad lived. Zach called me back the very next business day. I missed his call and was connected with Chance. Both these guys are just ridiculously helpful. They BOTH went above and beyond to answer the slur of ridiculous questions I had about the bikes I had in question and help guide me to choose the perfect bike for my dad. They send me pictures and videos and gave me every little detail knowing that I could not be there myself. I spent nearly 3 days being extremely difficult and both of them were patient, helpful and went above and beyond to exceeded my expectations. I was able to secure the bike sight unseen with out any unreconcilable commitment. They arranged to have my other family members go and pick it up, and even checked in with me on a daily basis for an entire week to make sure things were in order so that the sale would go smoothly. Let me tell you, Buy a bike from a dealer out of state and not being able to there is not easy! But this was seriously the smoothest transaction I have ever had. They made sure we got all the extras we needed and all. I can guarantee you I will never have a better experience. Chance Wolford, You're the man. I could never thank you enough. Zach Horwitz thank you for the additional assistance. I look forward to meeting you both someday and thanking you in person.

I purchased a Polaris from them. I also at that time purchased extended warranty and tire package,…read moreI sold the Polaris April 11 2026. I still have not gotten my refund for the extended warranty and tire coverage. I do not get calls back. They ignore my calls. when I do finally get a hold of someone. they say they will call me back and they never do. this has been going on for months. I have already made four payments on my new machine.