Brought my 2022 Ducati Streetfighter V4 here for service after purchasing private party. I came in and had an annual service, and my suspension calibrated for me. Aces had me come in and sit on the bike, to ensure that the calibration was perfect for my body and weight. Unprompted from me, they offered to deliver my bike to my icy driveway, while I was away at work after my service was completed. I opened my garage door remotely and didn't even have to leave the office! I'm super happy with the level of service I received from the parts and service team at Aces. They did quote me $350 for the annual service, and after parts charged $450 for that service. after the incredible level of service, I could not complain about that. read more

ACES Motorcycles - Motorcycle Dealers Near Me - Fort Collins, Colorado

Couldn't get anyone on the phone. Wanted to conduct all business thru text and then sent me to a third party lender. Credit hit and not that happy with the process. read more

they don't offer loaner vehicles when you have services done, and they will also tow your vehicle if you leave it in their parking lot without telling you which towing company. I fully regret buying a motorcycle and having regular maintenance services done with Aces. they clearly don't care about post-purchase customer care. read more

Friendly and knowledgeable sales staff. Great selection of uncommon brands. Sale prices were very tempting, too.

I purchased a 2021 Ducati 950S Supersport from Steve...he was awesome!! However, 3 wks later I called into, and came into the Service Department to get assistance/advice because I upgraded the exhause system. I was told the best Ducati expert was Eric, I think, he is the service manager, a heavy set hispanic looking man. He was HORRIBLE!! I had heard the service wasn't great from Ace's in FoCo, but wanted to see for myself. Getting info was like pulling teeth. Finally, from advice from Imperial Motorsports in Denver (son got his Aprilia there), I took my bike to Boulder Motorsports to get it Dyno'd to fix my issue. Even when I asked "Eric" about Up-Map, he was rude and had to look it up himself, I knew more about Up-Map than he did. Will never take my Ducati to Aces for mechanical work, worth it for me to go to Boulder Motorsports...Brian the owner was awesome, accomodating, and dialed in my Ducati. "Eric", or whoever the chubby Service Manager is at Aces in FoCo sucks and I have been telling everyone I talk to about him and his poor service...too bad, I spent $1,200 happily to get the service me and my Ducati deserved! Thank you BOULDER MOTORSPORTS!! https://www.bouldermotorsports.com/ read more

*BUYER BEWARE* Do not buy or do business with these guys. These guys are scam artists, they sold me a dirt bike that caught on fire the day I bought it after they said they fixed the wiring issue. I was stuck paying for a bike I couldn't even do anything with. Years later I thought I'd I try their service, as I was in a pinch. Dropped my bike off for an oil change and brakes, came to pick it up and it ran horribly, misfired, rev'd high and they immediately got defensive and dismissive when I tried addressing it. They sabotaged my bike to get more services from me. This also happened to a riding buddy of mine. I heard they don't have the greatest reputation and sadly I learned the hard way. Don't make the same mistake I did. Go to Tri-City Cycle, MotoAdventure, Fort Collins Motorsports, anyone but Aces. DO NOT BUY A SINGLE THING FROM THEM. DO NOT SUPPORT THESE CROOKS. read more

I bought a bike for $11,800 I don't even argue. I bought many bikes from Aces before... Once I got my 2016 CBR1000 with 5k miles on it home I realized it had been dropped as underneath the bike was scratched badly (I didn't expect this from such a high level dealership/ the best/nicest in CO if you ask me...) The bike is worth less now via resale obviously... -The sales guy said you bought it it's yours (dickhead move) no help at all. -I called the manager Clayton I think is his face, he told me I should replace it myself or call him back as he's busy... (so go F myself). This is all the day after purchase btw. I won't be returning to buy a Ducati next summer. Right back at ya Aces. ager Clayton I think is his face, he told me I should replace it myself or call him back as he's busy... (so go F myself). This is all the day after purchase btw. I won't be returning to buy a Ducati next summer. Right back at ya Aces. read more

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Absolutely the best in customer service that I ever experienced! From the Owner Kurt to Zach at the service department I only had the best treatment ever. I took my Moto Guzzi there for service and Kurt and his team made me feel like at home. Bryan one of the salesmen was visiting with me while I was waiting and he was friendly, knowledgeable and super nice! Mark the tech that worked on my motorcycle another super friendly and knowledgeable person. From now on I will take my motorcycle only there for anything and when it will be time for another bike I will only buy one from them! read more

So I purchased a 2014 Victory Cross Country from them a couple weeks ago. I bought it remotely because I live in California and I was told the bike was inspected by their service department and was good to go. The sale went smoothly for the most part and I was pretty happy with my purchase. Well here is where it went south, the bike just arrived today from the shipping company and I took it out for a test ride and when making sweeping turns the bike is all over place with the rear of the bike being very squirrely. I got home and inspected the tires and found both tires need to be replaced but the back tire is BALD and completely unsafe to ride on. In California it is illegal for a dealer to sell a vehicle/motorcycle with bald tires on them. I'm not sure what Colorado laws are but as a motorcycle dealer they should put the safety of customers and riders first!! These tires are dangerous and I will be evaluating what my legal options are and if there is a State agency I can register a complaint with. It is criminal to sell a motorcycle with tires this bad and frankly they should be embarrassed. I would never recommend anyone buy a bike from this establishment! read more

ACES Motorcycles - Motorcycle Dealers Near Me - Fort Collins, Colorado

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I visited ACES Motorcycles in Littleton, Colorado after seeing that they had a dirtbike I wanted in stock. Even though Dave, the sales manager, was busy with another customer, he still greeted me and let me know that he would be with me after finishing with the current customer. Dave ensured that I got the bike I wanted at a price that was fair to me and the shop. After we shook on the deal, the finance manager, Cole, had me out the door in under 20 minutes with my new bike. Cole even helped me load it into my vehicle, included a T-stand, and some extra ratchet straps free of charge. Go check Aces out if you're in the Denver-Metro area! read more

Not a fan of the service dept and felt they were somewhat aloof after trying to charge me for services I didn't ask for, and taking far longer to finish the original work than they promised. No apology whatsoever. I won't be going back. read more

Traded in my 2007 Yamaha warrior for a 2013 Yamaha tenere. This is probably my 30th motorcycle purchase and only second time ever dealing with a dealership as I am generally dissatisfied with the prices and feel I can do better through private party. I was greeted by Brad Wiley. I informed him that I wanted to trade in my motorcycle for his bike. I informed him of what I expected for trade-in and what I wanted to pay for a new bike. Within 10 minutes brad had an offer that I considered very fair. Brad encourage me to take the motorcycle for another ride just to make sure that it was exactly what I was looking for. I did and the bike ran perfect. We completed the deal and the and transaction was finished at exactly the price point we had agreed on. After completion of the deal Brad had his mechanic go over the bike for a final inspection. There was no record of an oil change being done on the bike and although the fluids looked ok Brad had his mechanic do a full oil service including oil and differential fluid. ( All of this after the the deal was completely finished, and done at his discretion. ) I could not be more satisfied with the deal, the service, or my new motorcycle. 9/26/2017 read more

ACES Motorcycles - Motorcycle Dealers Near Me - Fort Collins, Colorado

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Let's start out positive and say they have seriously nice bikes and the people are really helpful. They had two bikes I wanted bad but both were priced too high so wasn't able to make a purchase. Fun shop to go to because of all the great bikes! read more

They must buy these pieces of crap at auction and shine them up real nice to sell them. They do not stand by what they sell, my first experience with an independent dealer. I am staying with the major dealers even if you buy used from the majors they will usually work with you on initial fails. read more

These guys are great to work with. My buddy picked up a Triumph Street Triple RS. We walked in and out with the bike in an hour or so. They are primarily a used motorcycle shop. Looks like they ended up with the inventory from the Italian Motorcycle shop that shut down in Fort Collins. Steve Smith was great to work with. Be aware that there are currently no negotiations on prices due to COVID. What you see on their website is what you'll pay. Good friendly folks and a good collection of motorcycles. I would highly recommend them. read more

Sold me a bike that broke down in under one month barely riding it. Spent $2k just so we could get rid of it and won't buy it back

I went to ACES Motorcycles on S College last summer and bought my 14' Triumph Tiger for ~$9000. I went back to ACES Feb 22nd to make a deal to sell them my bike back for $5,800. On March 3rd my lender released the title to ACES meaning I expected the remainder of the $5,800 shortly after. Well fast forward a three and a half weeks to today and I am trying to balance my checkbook and accounts to realize that I have not gotten that money - nor I have not been contacted at all by ACES regarding that money. I called ACES and it took a few back and forth calls for them to even see they had the title in hand. I let them know I will be there within a few hours to get a check. When I got there, I was given many different excuses by different people. When I ask where my bike was, they said they sold it already! Without paying for it! When leaving, I let the guy who I made the deal with (Kurt) that I was not happy at all about this whole situation and all he managed to say was "oh" before walking away while dragging his hand on my freshly detailed car. I feel that if I did not notice, I would never see that money. In conclusion, do not sell something that you have not paid for yet! read more

Took my bike to them, they were awesome, Kevin took care of me every step of the way, i will be taking all my bikes to them. I would highly recommend getting your bike worked on at ACES. read more

I just wanted to take a moment and say Tony & Dalton were excellent to deal with. Today was the second time I've purchased a Harley from Ace's and the experience was just as good as the first time. Tony was very easy to deal with, stayed in communication with me, and helped work a deal that worked within my budget. Thank you guys for an all around pleasant experience buying another Harley. Whenever I'm in the market for another bike, I'll call here first. read more

As a returning customer I felt inclined to post my buying experience with Aces. The deal I made this Saturday was my fourth purchase I've made with Aces since 2012. Steve Smith in sales was awesome to deal with and very helpful in making my decision easy. Mike the sales manager has negotiated every deal I've made with Aces and he's been on the ball each time to close the deal! I highly recommended stopping in and see for yourself the customer service you'll receive. Looking forward to doing business again! Until then thanks again Steve, Mike, and Colter! read more

I purchased my BMW from Steve Smith remotely, without ever seeing the bike or meeting Steve in person. All by phone and text. While not my first time purchasing this way, this was by far the best, easiest, most painless experience. Steve immediately instilled a sense of trust, with quick responses and thorough responses to my questions, additional photos, fair pricing (on my trade as well) and no BS. Paperwork was a breeze, and he even arranged delivery within two days. Ron delivered my BMW to my house; he was also great, clearly a professional who had done this many times. Ron was on time and communicated promptly. Steve and Ron created a perfect buying experience. I can highly recommend Steve and the Aces team. These guys are top notch! read more

Here is a tip. Use their advice to your advantage and they will exceed your expectations

Went down to just look but Derik was so helpful and the prices couldn't be better so ended up riding one home! All the staff were friendly and very helpful, I would highly recommend Aces to anyone looking for any type of bike. read more

I cannot extend enough compliments about this dealership! I had the opportunity to work with Steve on the purchase of a used, new-to-me, Harley Davidson. From the moment I walked in to the moment I left, the entire experience was smooth and downright easy. I never felt pressured or up-sold. Steve knew the product and delivered a stellar bike. They even went as far to play movies for my kiddos to help keep them entertained throughout the purchase process! Awesome!!! Cannot wait to make my next purchase from ACES! read more

Bought my bike from the Littleton shop and had a great experience. The whole team was super friendly and supportive. The bike was used and had a couple of unexpected issues during the first week, but Dave stepped up big time and took care of everything very quickly. Couldn't be happier with the experience. read more

dealer sold me bike cash with no title!!!! my lawyer is pursuing legal action. paid $6,000 cash for a bike 60 days and ace still don't have my title. dealer is selling stollen bikes. badmanagement sketchy sales. don't pay cash at aces. cant trust this dealer!!! read more

I am surprised to find a large number of used motorcycles available at Aces. One in particular that transported me here ... in a way. Like with anything "nearly new" be resourceful before going friends. Don't become a sucker just because you look like one - to a dealer. Take special note their prices seem to fluctuate depending on where you look; whether that's at the physical shop, their ebay page or their crags-list ads. The place is nice enough, however I have to query it's relationship to other specific "family owned and operated powersports" dealerships. Oh and that covert affiliation makes me a bit anxious and apprehensive in dealing with them. read more

Bought a bike here and was taken care of really well. They have a great selection of bikes and gear but nothing fancy so you know you are getting a good deal. My sales guy Steve was great in person and on the phone, and Matt in parts and gear was very helpful and patient helping me find a jacket and helmet. I am glad I decided to do business here and I will be going back in the future for everything I need for my new bike! read more

Buyer beware. I bought a 2015 Road Glide from them in June 2018. I asked the finance guy if anything had been done regarding any service to the bike. He told me they checked the oil and it looked good so the put it on the floor. The bike only had 2500 miles on it. I purchased the extended warranty on the bike. While I owned it I had two repairs to the bike filed under the warranty. The button that changes the odometer to trip miles, and part of the shift linkage was broken. When I traded that bike off in Aug 2019 I sent Aces the form to get the balance of my money paid for the warranty back. After a few phone calls and emails they told me I'd have my full refund sent after October 10th. As of October 19th I still hadn't heard anything. When I called they claimed to have been trying to get a hold of me to verify my address. I happened to be in Fort Collins so I went to get my check. The check was for half of the remaining balance on the tire and wheel warranty. Nothing on the motor warranty. The guy said it was his fault he didn't file the paperwork correctly and he would send the new check out the following Monday. Another week passes and still no check. So I called and talked to the guy, and he tells me that since I filed claims against the warranty there would be no refund. This was never stated to me when I purchased the warranty. And I didn't find anything in the fine print that stated something like this was a possibility. ACES is a shady and uses dishonest used car salesmen tactics. I wouldn't recommend anyone to buy anything from this place. Nor would i recommend any buy a warranty from EFG companies. read more

I'm giving theses guys 5 stars. Great group dot work with Clayton was awesome, helps us get a great deal on a 4-wheeler. Great job Aces. read more

My husband went to ACES to get an estimate for his 1996 Harley Softtail Springer, for repairs . He had been to 2 other local independent shops. Everyone was very close in cost and length of time for the needed repairs. After reviewing everyones reviews, and talking with friends he ended up using ACES . Hubby picked up his motorcycle yesterday. Weather was nice yesterday and today, so he rode both days. ACES did the repairs under budget, and it's running great. They kept hubby updated on progress all along the way. Very friendly and professional shop. I will certainly recommend ACES to family and friends! Very satisfied customer! read more

We sold our motorcycle to ACES and it couldn't have been any easier. They paid off the loan, got the title, and sent us a check for the difference all within 30 days. Like they said they would. Nice people. read more

Steve and Mike earned my trust and repeat business with the way they took care of me. I bought a 2010 Polaris snowmobile from Steve at ACES three weeks ago. I worked with Steve on the purchase and he took great care of me. I too manage a business, so I understand that problems pop up from time to time, but it is how they are addressed that defines the experience for me. When I encountered an issue, Mike stepped up and made things right. I ride motorcycle too and would definitely look to ACES for my next motorcycle or snowmobile purchase. read more

I purchased a motorcycle from Aces back in 2015. The bike has been great and with out issues. However, when I purchased the bike it took a while to get the title. When i finally got the title it was incorrect and DMV rejected it. Not sure what happened, but the owner of Aces felt badly and took care of the temporary plates until the title got fixed. Also, it was taking a while to get a reissued title so the owner gave me brand new front and rear adventure tires and free oil change.. and a pretty nice goodwill check. I'm not happy with the situation, but the way the owner stepped up was outstanding in my opinion. If these guys ever have another bike that i am interested in... i will not hesitate to go back there. read more

It's rare to come across a quality, honest shop. Luckily, this is one of them. I've been through many shops over the years and Aces is top notch. Mark was very friendly and welcoming. His prices are extremely fair, unlike a shop I won't name off of Prospect and I/25 - roughly $160 for a tire (instead of $220) and labor was much more reasonable. He only replaced what was necessary and even showed me the old, worn parts (brake pads) afterwards. I'll be taking my bike here for as long as I'm in Fort Collins. read more

We purchased a used vehicle from Steve at a good fair price. He was very helpful through the entire process and answered all of our questions with no hesitation. We negotiated a deal quickly without any pressure. I highly recommend Steve as a salesman and if he is not there ask for Mike. Both were very honest, nice, and helpful. I would certainly purchase anything they are selling with no worries. read more

First time rider here. I was super nervous buying a bike (just passed my motorcycle safety two days a go) and I told Bill so. He took me around all of my options, and right away eliminated some choices for my first bike as being too under powered for my frame (6 '2'' 240 lbs). He showed me six or seven bikes that would work, and I picked a Harley Sportster that was absolutely decked out to the nines. I was nervous about riding it home, so Bill took it to my driveway for me. He told all I need to know about maintenance, and gave me his cell phone number in case I had any question. After a few times around the block, I took my first long ride that very evening. Awesome. So much fun. He was totally right about the bike too. Just perfect for me. I really can't say enough about these guys. Go see them for sure. Bill Bauer was the guy that helped me. Thanks guys!! read more

Extremely rude staff. I went in for a simple service, mount newly purchased tires. After having to wait a very long time for the staff to acknowledge me, even though there was only one other customer in the shop and from what I saw 5 to 6 staff. I wouldn't say they were busy as all the front of the house staff were busy telling stories that were not appropriate even for a motorcycle shop. My intuition told me to ask for the price of mounting and balancing of my purchased tires on the rims. I was shocked when I was told a price 4 times what I had been quoted from other places. when I mentioned this fact to ACES service employee, he responded back "you should leave and take your tires there", which is exactly what I did. I got the tires installed and balanced for less than 1/4 of what ACE tried to have me spend. Terrible shop, terrible employees and terrible business practices. STAY AWAY FROM THESE SCAM ARTISTS. read more

We went to sell our bike here after having no luck on Craiglist thinking we would at least get a good offer after hearing all the hype about their incredible offers and friendly sales staff. All of that was wrong. It took us forever to actually have someone look at the bike before they made an offer because I guess there are only two people that can make offers/buy bikes and they weren't showing up to work as expected. After they made their first offer of 500 we countered because the bike is worth more than that. They came back with 400. We were mad but had no other choice because we were moving out of state and had to sell ASAP. So we took their offer. After going in to finalize everything, while taking a couple hours off work to get it done, everything was fine and we were about out the door with our check for 400 when the owner comes in and says they would only give us 300 for the bike and that's final. We were so livid but what choice did we have. We had to get rid of the bike. So we are out about 1000 from what the bike is worth. They royally screwed us over. I would never do business with them again. Completely unprofessional and arrogant. If you want to be screwed over and out money you deserve, go ahead and try to sell to them. read more