Emma from this location was wonderful to work with. The…read morelocations boasts of Long walkways to walk for miles at an end. Friendly Dog community. Enjoyed my stay here. I guess my happy face says it all.

In all honesty, my mother has lived here for 2 years and before new management any concerns we had…read morewas dealt with attitude and no resolution. Especially when it came to the very rude jdr towing company. That towing company alone is a biggest reason why I would not recommend this place. BUT The new manager Jessica is very nice, understanding, and will actually listen to you speak. She went out of her way to help us. Very professional and helpful lady. I think she understands unlike the other past management that us as residents pay a lot for these apartments for not just a place to sleep but the experience. Things like this, a thoughtful staff goes a very long way. I would gladly pay extra for the thoughtful and helpful staff.

The management office are so friendly and professional and will take care of all your request or…read morequestions in very timely manner. I have people wanted to tour the amenities and they were there for us quickly with instruction .

Rented and moved in about 2 months ago. I like this community very much. Its quiet and seems…read morequiet all of the time. My unit, though, has been quite cold. I'm in a corner unit and the cold winter temps this season have caused freezing cold temps in the condo. Have analyzed and resolved some of the issues, which are no fault of the condo association, just things that happen after the fact. Building management (Candee) and assistant manager (Corina) are excellent and really help the residents with questions and concerns and setting up for moves. Corina and the weekend desk folks are wonderful in scanning packages and letting the residents know via email that there is something waiting for us to pickup. Haven't experienced the pool yet as I moved in during the winter and its not yet open. Have walked through the clubroom and it is very nice. The gym is a nice feature, even though there aren't a tremendous amount of machines, it is still a nice touch. The pet policy of not allowing pets to walk through the lobby is a little weird. It makes the community seem like it is not pet/dog friendly. My dog is a registered service dog, so that differs from the pet policy in the lobby. Still, I try to adhere to the rules and regulations for the building itself. It is wonderful being next door to the Westin. They have a nice wine bar and patio, and I have been told the music on the patio is amazing and they have a very nice happy hour. I learned shortly after moving in that the Westin has a special price for Mercer residents if we should need to stay there for any reason. The Westin/Sheraton have a shuttle to Dulles airport and other local drop-offs. Mercer residents are welcome to use that shuttle. Parking for residents is excellent. At least with my unit rental, I have the ability to have a single space for my car in the garage, as well as a storage unit. The storage unit is extremely helpful. Lastly with regards to parking, Mercer has 50 spaces in the Westin garage on the lowest level to use for visitors or if you have a second vehicle for your unit. Its very nice that Mercer pays for these visitor spaces. Overall, this is a well run community. Everyone is friendly from maintenance to staff to the property manager and residents. Again this place is QUIET! I've seen bulletins to keep the noise down, but that must be in another area of the complex because I haven't heard or seen any commotion to complain about. I may look to purchase a unit here when my lease is up. That's how much I enjoy living here! Highly recommend if you can get in, I think you'll love living here as much as I do.

DO NOT RENT HERE!!!!!! I've been living here for the past 3 years & Yuli & Richard were very nice…read moreto me & my family. Once they left out of the office...saddle ridge went downhill with Valeria coming into office. She is very unprofessional, Rude, & immature to even be classified as a person representing for management. Leo the suppose to be maintenance guy doesn't do a good job at fixing anything, it's been almost a year since he's changed our air filter.its thick dust all in my ventilation system (water heater). The wood is very old & the windows have black mold in the window seal, the water heater is leaking water. It seems like they painted over things that was suppose to be repaired/replaced. My dishwasher was leaking water for months before anybody came to replace it. Ever since Valeria came to saddle ridge...things have been very disgusting. I would not recommend anyone move here or even waste your time coming to look at old, dusty, broken apartments. Not to mention they were trying to charge me for a leak from the shower in the bathroom. NOT WORTH A PENNY!

Great place Staff is friendly and helpful…read more Zero complaints on my third month So far I'll update if anything comes up crazy but so far I don't see it. The have up to date amenities and package delivery is awesome with the Amazon vault system they have plus my place has a nest thermostat which is really nice.

-- I am a broker, with over 40 years' experience in real estate, and I can say - unequivocally -…read morethat Highland Title is THE best settlement outfit I have ever worked with. Specifically, Don L. Kipps (Attorney) and his very able assistant Kathy Kallok, are always extremely efficient and knowledgeable, with all of my settlements going quite smoothly. I cannot recommend Don, Kathy and Highland Title highly enough. -- Scott Shelton

Just about everything that could go wrong with this company probably did and don't bother thinking…read morethey are looking out for you. Barely made settlement because they "forgot" to put me in their scheduler so apparently all of the reminders and outreach that I should've been receiving to ensure my settlement account was ready were missed and left it up to me at the 11th hour to figure out how money was going to magically appear for a 10 am settlement the next day. Owner of the company called to reassure me, but that really was lip service as even he wasn't clear on how his own closing lock system worked. Oh and it was nice how they kept throwing the lender under the bus over inaccurate numbers. Meanwhile, the lender was the only one who was completely transparent and on top of their things and actually we were ready to close early! Don't let me forget to point out that I'm the one who reached out to them the day before closing to say hey what's the deal? What do you need of me? I work a pretty demanding job and FaceTime prior experience didn't think I had to babysit the title company. Weeks later I'm now getting a bill from my homeowners insurance saying they haven't been paid. I reached out to ask they confirm payment directly with my insurance company and they pass the buck to me with a copy of the cancelled check. Granted, yes I could've done that, but I wasn't the one responsible for paying my homeowners per the tasks of the settlement company. This is maybe my seventh home? Never have I dealt with a company who literally couldn't have done less. I wouldn't expect them to get anything right or to go above and beyond for you at all. Double check your numbers. be your own advocate or maybe better yet - just find a better title company.

I could not ask for a better relator! :) Very helpful, friendly and professional…read more Nancy made every step of buying a house easy when in the past it's been a huge hassle. She worked to my needs and specifications. She asked thorough questions to get a feel for where I ultimately wanted to live. She was available whenever I needed her and always had a great attitude. It was the little things that made a such a big, positive difference - calling to check up on how I was doing, making sure I was comfortable with the pace of the process, and emailing me open house details and coming along when I asked her to. Nancy made sure to explain all the steps of buying a home and was there when the time came to take action. If I ever need another realtor, Nancy will be my first call!!!

Nancy helped us rent a house a few years ago which was a huge help. When it came time to buy a…read morehouse I went right back to Nancy and let me tell you she saved us a living ton of money on our brand new house. I would suggest using her to anyone!

Former Resident · 2013 - 2015 The Manager was very…read moreunprofessional, disrespectful and mean. With no humility or humanity. I had broken my shoulder just few days before moving out and had a surgery done, I asked a staff member if I can continue for 2 more days and staff member said it should be fine they will just charge you for the time you overstay, The Manager after finding out sent the maintenance guy with new lock at 5:00pm and he said move your things out in half hour, I had no clue what went wrong all of a sudden. The lease expires at midnight so I still had 7 hours but because of my health issues I could not get into arguments, the neighbours helped and put all my belongings outside the alley, much of the things were damaged i.e. TV, dinner set etc. They don't know how to treat people, my attorney told me "you should have called the cops but I understand you were not in any shape to argue" with them. I was a good tenant with no issues, never late on rent ever in 2 years and no complains from neighbours. BTW they were also not honest with returning my deposit. 2

The Fields of Ashburn is the best community I have lived in sense I starting leasing apartments…read more The Leasing Manager Theresa T. Parker, Assistant Leasing Manager Lisa, and the maintenance crew are all professional as well as friendly. They contributed time and effort to assist my family. I was extremely surprised to know that during this blizzard Theresa and her maintenance crew stayed on site for three days to make sure her community was taken care of. BIG KUDOS POINTS from Me! And, to top it off she had shovels for the community to borrow and plowed the roads timely fashion. Theresa T. Parker is world class and the last of genuine customer service! If happen to be one of the lucky few to get a place here while she manages this community, you will not be disappointing....

Beware of this agent. We encountered Casey as the Seller's agent and he claimed to also have owned…read morethe company who built the house we were buying. This house has so many building defects that were covered up - hidden by paint, dry wall, and shoddy repair work. We have spent over a hundred thousand dollars fixing building defects that he either knew about or should have known about given his role. There have been lawsuits against him for similar claims.

The only positive reviews here are his staff. What a disaster. He always over prices homes just to…read moreget owners to go with him. We had to sue him.

my sister and I recently listed and sold our father's home with Lauren Tawil and Kristin Trenum. it…read morewas the most wonderful experience! They explained the whole process and what to expect on our first meeting with them. Once we signed all we had to do is hand over the keys and they did the rest. They restored the house to its original beauty on a very reasonable budget and the end was result was spectacular! the house sold the first weekend above asking price. They guided us with a gentle hand and we never felt pressured. They are true professionals and their years of experience were evident throughout the whole process. Could not recommend this team enough!

I wouldn't recommend this realty in the NoVa area. Chris colleran is quite disturbing with his…read moresocial media posts , he may want to keep his political views to himself. I wouldn't want him selling my home. There are many other agents in the NoVa area that are knowledgeable , friendly and have valuable info for clients instead .