Joe did great work. Fast and extremely easy to deal with. Fair price. He was very busy, but very…read morequick.

I had a small dent in one of my doors that needed to be removed. I got quoted a fair price, and was…read moresuper happy with the quality of their work!! I'd recommend to anyone looking to get work done on their vehicle and I will definitely be going back!

Awesome service, super speedy, kind, and all around great business. I was booked right away and in…read moreand out for a replacement mirror within a half an hour the same week! You guys rock!

This place is amazing! We got rear ended on a road trip in a Turo rental RAV4 and the back hatch…read morewas so banged up it wouldn't close. This meant the beeping alert wouldn't stop. We wanted to finish out the trip and let the owner handle the repairs back in Sacramento, CA so we brought it in to see if they could just get the door closed. They immediately took a look and bent it back just enough for the door to latch (and even open and close nicely). We tried to pay them but they wouldn't take our money as it was a quick fix - maybe 10min. Definite silver lining of an otherwise frustrating day. Highly recommend!

The dude Jeremy helped me big time on this one. I highly recommend this guy he went above and…read morebeyond at an awesome price and the job is well done it's very professional. Good looking out Jeremy!

The owner is extremely nice, available, fast and communicative; he did such an amazing job and went…read moreabove and beyond to make sure we were pleased with his work. He did an awesome and quality job and he was able to take the truck the next day of the phone call we are very happy and also the price was the best we could find in the area. Definitely we recommend this place to anyone who needs any of the services he provides .

my car was sent here by request of my insurance company. we dropped the car off at the request of…read moreGerber and had been given a time estimate of roughly 2 weeks. that 2 weeks went by and no contact of any sort from them. so, my wife calls up to ask what's going on. the repair time was extended by at least another week without any guarantee on the finish date. There was only one time that Gerber called me. at that point I was told the car would be done that afternoon or the next morning.... 6 days later we FINALLY got our car back. this took so long that we lost of the use of the rental car before we got out car back. the paint work that they did was quite flawless. I mean gorgeous. I was impressed. as I'm standing there admiring what I'd consider to be very good work, I look towards the back of my car and see a wrinkle in the C-pillar. this was brought to their attention and some discussion about it started. "our guys are all top notch. if this happened in our shop they would've brought it to attention so it could've been fixed." this was the official response. that didn't change the fact that there was damage that couldn't be accounted for. the general manager came out and we all chatted in the parking lot about all of this. he even stated, "it's out of my hands. I can't do anything until corporate approves it." I guess all I can say is at least they'll never have to deal with me again because none of my vehicles will ever return to that business ever again. the damage to the car bothers me a whole lot less than the attitude of the general manager. I don't believe there was any meanness in this or that they were trying to cover for a bad employee but, something happened while my car was in their care and they just decided it wasn't their problem. very sad. I hate giving bad reviews.

My car was in their shop 18 days for a minor fender repair. Gerber kept sending texts indicating…read morethe car was in "refinishing" but changed and extended the completion date four different times even though we had specifically asked for speedy service due to needing the car for work. This shop was recommended by my Hartford Insurance who I informed of the delays. Hartford even called the shop to complain. We will NOT go there again for anything

I went to Gerber collision in Lakewood to get a damage estimate for my Tesla. They do not do work…read moreon Teslas but they are allowed to give damage estimates. This should've been my first red flag. They quoted me $2000 total for the damages from our Tesla. I went to another collision shop who actually do work on Tesla's and their damage estimate was 6500. This is more realistic as everybody knows Teslas can be expensive to repair. If you have a Tesla, I highly do not recommend going to this place. Also, the estimate took almost 3 days to acquire, whereas the other place I went to created an estimate for me and took pictures in under an hour.

I was worried about bringing my car here for repairs because this is the company my insurance…read morewanted me to use. However they were way cheaper than Lacey auto collision across the street and they did a fantastic job. Michael was my estimator. Highly recommend

We have used Capital Collision twice. They do excellent work, communicate wee, and coordinate…read moreseamlessly with both our insurance company (USAA) and also with the rental car company. I highly recommend.

So professional and helpful. My car looks great. They even detailed the inside. I highly recommend!read more

Great experience from start to finish. I curbed out my black rims and called for a quote. Issac was…read moresuper helpful and got me scheduled the next day. They did offer same day service but the next day worked better for my schedule. Was given a quote after texting photos of the damage. Issac also offered a promotion they had going which helped save money. It was about $200 for fixing the one rim. When we brought car in Jesse greeted us and said it would be about an hour. 40 min later and we were driving off with a fresh rim. Will recommend this place to anyone and will definitely come back.

I brought my wife and daughter cars to the mighty Wheel Wizard crew and they did a great job. Only…read moretime will tell if I need to change this review but right now they get a 5/5. I thought I was going to have to replace one of the wheels but WW fixed it and even made it look easy. These guys are the real deal; no scams here. PROS: Professional Pleasant Honest Affordable Dedicated Quality CONS: None yet

Our Jeep had a defect found by our maintenance team. Took the vehicle there and was greeted by…read moreSoren who took the time to explain what the issue was. Left the car here for two days and upon inspection the job was completed and in a satisfactory condition. He also quoted an estimate of several other body repairs this vehicle needed. Decided to leave the car and have the repairs done. Wow, what a huge difference it made when I picked it up. Overall very satisfied with all they did and to be honest they did more. The price was just right for me. I would definitely recommend them and I will continue bringing my vehicles here. Thanks, Soren!

buyer beware... they have a good star rating but they don't deserve it. They will try to scam you…read moreif you let them. I took my car in and they lazily and haphazardly put the car back together. The mechanical issues weren't fixed, just the body (barely) was. Many dash lights were on, the engine overheated nearly instantly, the body & paint was chipped and dented where it wasn't before, my headlights & electrical system remain dysfunctional, and somehow my windshield had formed a huge irreparable crack. I had to ask them to correct these issues, twice! It seems they just wanted to do the minimum effort and get away with as much as possible. Now I have to go source paint repair and fix the electrical problem.. don't give this place a penny!

Where do I even begin. Customer service from the moment I walked in was welcoming and professional…read more Everyone was so friendly and helpful!! I mean EVERYONE!! While my car was being fixed, Seth called me periodically to give me an update. This place is phenomenal. 1000 stars. Two thumbs up. You get the idea. If every company mirrored Lacey Collision Center they would be successful. All I can say is thank you from the bottom of my heart. You guys were amazing from start to finish.

They kept me updated on my repair, and did and excellent job! They also detailed my car so it was…read morelooking the best it has for a while.

I got into a hit an run accident it turned out to be minor scratches Wayne took a look at it and…read moresaid that he would take care of me and see if I wanted to save some money on my deductible. He took out all the scratches out made it look like new. He said that I shouldn't be made to pay for this accident and he did it at no charge. I tried tipping him and he politely refused. highly recommended this body shop they keep Customer Satisfaction first.

Tried to give them our business for a minor repair back in June for our Toyota 4Runner, but they…read moresaid their compressor was down and would give us a call when it came back online. Friendly guy took photos of the issue, but that call never came. Disappointing.