They use an AI answering service but they did call back (a real person) and scheduled service…read morewhich went well. Michael came and fixed issue with an outlet and a fixture. They seemed responsive and friendly so I am revising my initial impression.

First of all, they were very helpful. Dion, who the company recommended for our various home…read moreprojects, was pleasant and professional. His communications skills were top notch. He sent pictures, texts and arrived as scheduled. The five star rating was well earned. I would not hesitate to use this company's services again.

Had a great experience with this company for our home in Oak Park! They repaired our existing fence…read morefor reasonable price and installed a new fence between my property and our neighbors. We had lots of questions and they were extremely responsive.

It was a pleasure working with Wilfredo. I wanted to replace my old slanted wooden fence with a…read morevinyl fence. I additionally received estimates from two competitors but decided on Deck and Fence Solutions. Wilfredo came out personally and explained the job and outcome (unlike other companies that FaceTime and hire contractors to do the work). The work was completed in a timely fashion and all debris removed. Once completed we did a walkthrough and as promised my new white vinyl fence is perfectly aligned and beautiful. The fence is high quality and reasonably price. If you're looking for honest professionals providing quality service look no further.

We had a unusual car accident that took out our wrought iron security fence at the back of our…read moreCondo Association Building. We needed a new fence and we wanted it completed ASAP. Bob came out the next day and we received a quote that day as well. Bob and Thomas started the work the day before Christmas, They were meticulous in all the steps to give us a perfect fence. Bob is a true craftsman and his team mate Thomas was also. We have our new fence and it really is perfect. Bob can and will solve any Iron works project you have with a work ethic and skill that is always welcome!

We own a business in the Gold Coast of Chicago that urgently needed the back gate repaired. The…read moreteam at Ironcraft was immediate in their response, came out, gave us a quote and did beautiful work. If you need welding repair or metal upgrades I highly recommend them. If I could give them 10 stars I would. -Janet Thomas

I have been doing business with Ed Baker for 35 years and believe him to be a man of the highest…read moreintegrity, with fair prices and quality work. I recently called him when a shingle blew off my roof to examine the roof and repair the resulting "drip." What followed was nothing short of amazing. Three years ago I paid a tucking pointing company to rebuild my chimney. Second City discovered that the work had been poorly performed and in fact GARBAGE had been stuffed in my chimney before a terrible repair job was covered with a layer of mortar. They completely rebuilt the chimney for half the cost of the previously poorly performed work. Before & After photos attached.

DO NOT WORK WITH THIS COMPANY! I DO NOT RECOMMEND THEM!…read more Stay away from them if you want to save money and time. Mike first came to give me an estimate by walking around the house while I explained what needed to be done. He gave me an estimate of $10,000 and mentioned that if I wanted to fix the small roof in the front, it would be an additional $1,000. I told him I would think about it and get back to him. When he returned for a second look, he said the first chimney if nothing connects it we will close it if something connects it we will rebuild it (which he refused to rebuild it and he said if I want to rebuild it I need to pay extra $1400) and the tuck pointing under the second chimney required the chimney to be removed and rebuilt, raising the total to $14,000. Even though I received lower estimates from others, I trusted Mike and decided to go with him. We went to his car, where he wrote the proposal, but I didn't realize at the time that he left out the small roof area we had previously discussed. I signed the contract, and he told me they could start the following week. After I handed him the check, Mike suddenly said his foreman had called, and they couldn't start next week, but in three weeks instead. I was frustrated but decided it wasn't a big deal since the work was outside and wouldn't affect my tenants too much. After that day, Mike never called to give me updates. Three weeks later, I called him to ask when they would start, and he said he would call me back, but never did. I called again four hours later, and he said his foreman would call, but that didn't happen either. I called the next day, and Mike's phone went straight to voicemail. I contacted the Second City Roofing office and explained the situation. Someone there said they would get back to me, and a few hours later, Mike called saying they couldn't start that week, but would begin mid-next week. I was still patient, trying to keep things cool. When I called again the following Tuesday for an update, Mike said he would come by with his foreman to inspect the bricks needed for my place, and they would start Thursday. At this point, I had waited almost a month, so I told him if they didn't start by Wednesday, I would want my money back. They finally started on Wednesday, but Mike never inspected these bricks with his foreman as he said. When the work was done, Mike didn't offer to do a walk-through to review the job. He came to collect the final check without a ladder, so I refused to pay until he did a proper walk-through. The next day, he brought his foreman, and we did the walk-through, after which I gave him the last check. This whole experience was incredibly frustrating. The delays, poor communication, and lack of professionalism were unacceptable. I will never work with them again.

After months of research and little success gathering estimates from numerous contractors who…read moreservice the northside/north shore area, I reached out to Semoore Fencing as a "Hail Mary" after hearing their name mentioned by an acquaintance. I'm so glad I did because they were the first company that fully understood what I needed, created a functional and sturdy design that also looked great, and remained professional and responsive throughout the entire process. Within days of my initial inquiry, they sent someone out for a free estimate despite the distance. Juan, who completed the estimate, listened to all of my requests and concerns and was highly responsive to all of my follow-up questions over the following months before deciding to go with them. The finished fence completely exceeded my expectations. The crew was professional, polite, and incredibly detail-oriented. My neighbor, who builds and renovates as a hobby, was so impressed by their attention detail that he came outside to watch them work. He said their precision and technique was absolutely fascinating and that he would use them them to work on his own property. The day-of, there was a small scheduling mix-up and the owner, Sam, called me himself and resolved it directly with patience, consideration and care. Overall, Semoore Fencing clearly takes pride in their work and providing top quality services. Their commitment to professionalism was felt from beginning to end, and I would recommend them without hesitation.

I had the fence for several years when one of the double gates came loose (likely from hardware…read moreshifting over time and then wind stress), I reached out under their 5-year service warranty. I set up an appointment and three weeks later a tech came out and repaired the gate properly -- it's solid and functional again. The owner later contacted me and admitted he forgot to mention upfront that there would be a $150 charge for the repair. He apologized for the oversight. I went ahead and paid without arguing. While I wish the repair had been covered under warranty (or at least the charge clearly communicated beforehand), the company was responsive and the work was done.

When the fence was initially installed, it was beautiful. I ran into some issues with getting minor…read morethings fixed, but didn't think anything of it. Fast-forward a year, and the coating on the metal posts and gate has degraded considerably. I've been trying to get a hold of someone at the company for 6 weeks with no follow-up or return call.

Lots of promises and one problem after another. And two weeks after the jobs done the entire gate…read morefell apart and they stopped texting or calling. Tried contacting the owner because no one answers and, huge surprise, he doesn't answer either. Save yourself a headache, don't use these guys

Gabriel and his team gave me the bathroom of my dreams. This is the best contractor in Chicago.read more

I recently had an old porch scrapped and a new one rebuilt. Gabe came out, took measurements and…read moreprovided recommendations to making the back porch 2" wider and 2" longer. He provided a contract via email. Once a contract was signed, he communicated a date to build the stairs and finished the job in a day. He also removed the old stairs and trashed it himself.

This review is not about work as we were unable to hire Chicago Porch Experts…read more We called and someone came out to our house to review our screen in porch and go over work we wanted done. The person spent time going over the work and left, saying he would have quote in few days. Waited till end of the week and no quote. My wife reached out on Friday and was told they would work on the quote and have by Monday. Well this was few weeks ago and no response. I don't understand why you guys waste my wife's time looking at project, then don't follow up. If the job is not big enough just tell us, don't waste our time. I would say if you have big job they deem it is worth their time, give them a call, otherwise find contractor that actually wants to do the work.

I do NOT recommend hiring Chicago Porch Experts…read more I'm the president of a condo association for a 6-unit building; we have a three story deck for all six units. We recently hired Chicago Porch Experts by Emtrak Construction to redeck the third floor and then power wash and stain the entire porch. We had a terrible experience. The primary issue is with communication and organization. The actual work, primarily the redecking, is good, which is saving them from a one-star rating. But they lack the organizational skills to work on a project of this scope. I'm not going to list out every single incident, but there was a lot of miscommunication throughout the entire process that caused a ton of strife for the building. Lots of my emails went unanswered, and they refused to schedule anything, even when I'd ask for tentative dates, in favor of either showing up unannounced or only giving me 12 hours notice of when work would start. I have to give ample heads up to the building so that they can move their furniture and so that they know they won't have access to the deck for the day. Despite telling them this, Chicago Porch Experts would not/could not accommodate this. They tried to make things right, I'll give them credit for that, but it was not sufficient for the amount of issues created. Out of all the contractors I've worked with in my role as president, this is the worst of them by far. I don't recommend using Chicago Porch Experts if you're a condo association or anyone looking to have larger work done past simple decks for single family residences.