I've used Patricia for two home loans (one in Texas, one in Oklahoma) and one home re-finance. She…read morewas originally recommended to me by my realtor. Patricia is very thorough in explaining every part of the home loan and re-finance processes. She takes the time to ensure you understand what's going on instead of only sending status updates like some other loan places. In addition to her detailed communication, Patricia responds to emails, texts, and calls lightening fast. I appreciate her work style as that's how I operate in my daily job as well to maximize customer satisfaction. I will continue to partner with Patricia on all of my home loan/re-finance needs in the future and highly recommend her!

We could not have asked for a better lender. Patricia truly went above and beyond for us. She took…read moreour calls outside of business hours and answered all of our questions. She is a true professional and closing on time is a given if you work with her. I will continue recommending Patricia to anyone that needs a lender.

Pretty awful mortgage company. As a realtor, I expect proper communication as it's often the most…read morevital element in all parts of a transaction. Joel Gonzalez was the officer at Efinity and he reached out to me ONCE during the entire transaction. Actually twice, with the first time being to send me marketing crap that I never subscribed to. I had to reach out when issues were abound and then after that, crickets. Completely unacceptable. When you have so many options to use as a lender, i highly recommend to choose anyone but Efinity.

I am currently experiencing the same lack of service, very similar to another reviewer. I've never…read moreseen a lender as the cause for a deal to fall apart but Tory spends more time on excuses than working on my transaction. We had ~45 day escrow and we've not only missed our closing date but he can't provide any realistic guidance on when he might wrap up his part of the deal and allow us a new closing date. Total lack of urgency and consideration for other people's lives. Allow your office to help if you're having issues. Don't make that your clients problem! Never again with Efinity Mortgage. Don't spend your time, money, or frustration here.

When Highlands Residential Mortgage hired Linda Mister, boy did they do a good thing. She's one…read moreprofessional that has my business for as long as we are in Texas. Doesn't get any better than Linda Mister and her dynamic team of working professionals. We came to Linda Mister-Owens on a referral from our trusted Realtor (see separate review). She said "Call Linda. In all the 2+ years I've known her, if she says she can do the loan, she delivers 100% of the time." That was all that we needed. We called her, gave her our scenario, and she told us she could do the loan. Our home contract had gone belly up when our previous lender had missed our closing date on December 9th. Linda and her incredibly experienced team worked diligently to get us in the home in record time. They even had roadblock after roadblock with the previous lender, including ethical issues that Linda coached us through. And she still managed to close on our house 10 days later. I still don't know how she did it, but she pulled out all the stops and made it happen, with the primary goal of getting our family in the house in time for Christmas. A wonderful group, and seriously, the best Loan Officer EVER. She completely has our loyalty! THE GOOD (Not all inclusive) Very quick response time Incredibly experienced Has Underwriter experience, so knows exactly how to package your loan for the UW Digital documents (via Docusign) Cares about her customers (as does the whole team) Large team = always covered when anyone is out of the office A trusted advisor Loan types: FHA, VA, CONVENTIONAL, JUMBO, USDA, BOND LOANS, TEXAS VET and many others All types of refinances, home improvement loans, etc. THE BAD (NONE!)

John and Kelly mad our mortgage buying process so easy. When we got to closing there was no…read moresurprises Thank you

I have loaned a good amount of money to this company over the years. Currently, both investments I…read morehave with them are delinquent. One of them bankruptcy was filed on. I have not received a payment of any kind on it for over 6 months now. The other one was due to be paid back to me in a full balloon payment last month. I have still not received that one either. I don't feel like this company operates fairly or honestly. I tried to negotiate fairly with them and was hung up on. This company COST me way more than it ever made me!! Investors BEWARE!!!

This is an unbiased and honest review. I have been associated with First Funding as an investor…read morefor the past 2 years. Although I am much younger and relatively inexperienced when it comes to investing compared to the rest of their clientele, i have never felt as though I was inferior or "talked down to" by anyone at First Funding. There have been several occasions where I would go in and speak with Mr. Gumm about investments, real estate, etc.for 30-40 minutes at a stretch. Not once did he ever cut short our conversations or dismiss me in a rude manner, although he certainly had every right to since it was I who was constantly taking up his valuable time. Instead, he as well as the other members of the company have always treated me with respect and have provided honest feedback and responses to my queries, which I wholeheartedly appreciate. I have also never felt though as though i was cheated or duped in any of the investments that I have participated in and have always been notified each month as soon as the checks were ready for pickup. Mr. Gumm and his colleagues at First Funding have demonstrated to me that they are not only outstanding professionals, but more importantly, are upstanding individuals.

Mark and the team at Prime were fantastic throughout the homebuying process. My 2nd deal was a…read morecomplicated and long short sale and Mark was highly effective throughout the entire process. Easily reached, direct and clear communication, timely, accurate, and informative are all apt descriptions of my experience. Mark was able to take very aggressive timelines imposed by the sellers lenders and guide us to a fully funded closing in less than 30 days! Very impressed with the service and successful closure. Thanks Mark and Team!

Mark is truly the best of the best. He will shoot you straight and make sure you are fully informed…read morewhen you are making the largest (and most stressful) purchase of your life. If you are looking for a true advisor through the entire home buying process, Mark is your guy. He has tons of experience and an excellent team. I've called on hundreds of loan originators throughout my career in mortgage and no one compares to Mark Raskin. He is a wonderful human being who truly cares about his clients and does everything he can to get you the very best deal. I have worked in the mortgage industry for 15 years and have seen every type of loan originator there is. Mark sets himself apart with his service, experience, and expertise. I can count on one hand the loan originators I would recommend to my family and friends and Mark is number 1. If you are thinking about buying a home, call Mark. He will be helpful, he will be kind, and he will advise you every step of the way.

they do NOT have a customer service 24 hrs only Monday thru Friday 8 to 5 this is awful when there…read moreis issue with cards and extremely aggravating when there is card issue..

My husband and I just bought our first home and Tanya made miracles happen! She legit got us closed…read morein less than 3 weeks!! The builder gave a date and if we would've passed it we could've been dropped out of the contract. She rushed the appraisal, she stayed on top of the bank, she got us incentives close to that which the builder was offering and saved us money!! We were able to come out of closing under what we budgeted. She also explained everything every step of the way. She and Rosemary (our realtor) are a dream team.

Me and my fiance would recommend anyone looking for a home loan to work with Caltex Funding. We had…read morethe pleasure to work with Chuck Murphy and his team, it was a roller coaster ride but Chuck never gave up and leads us all the way to the end on closing our first home. He worked with us on bringing our credit up and showing different steps to get us the right loan at a great rate. He's upfront and ready to answer any to all of your questions if needed. Like we said we will recommend them to friends and family. Give them a call.

TLDR: The Tuttle Group utterly astounded us with an effortless, friendly, speedy, and (believe it…read moreor not) FUN refinance as self-employed individuals when no one else wanted to help. We decided to refinance our home to make some improvements and clear out some high-interest debt. We assumed (erroneously) that our credit union, which had held the current mortgage for 15 years plus our bank accounts and car notes, and a flawless history of payments with them, would have no trouble refinancing us, even though we are now self-employed, and making 3x what we made when they initially approved us. ***WRONG!!!*** After literally MONTHS of asking for documents, changing rates, long delays waiting for info from underwriting, and unanswered questions, we finally abandoned them in search of unconventional financing routes. We looked specifically for brokers in the area who specialize in self-employed people, and found a few. Some seemed a bit "green," some sounded less than friendly or just weren't interested in a smaller refi. But Tatiana with the Tuttle Group was super friendly when she reached out, and helped us arrange a video consultation with Andy Tuttle, the wizard of the Tuttle Group. During the 30 minutes that Andy spoke with us, it was like a crash course in financial planning. Everything he said made so much sense, and we learned more about mortgage refinancing than MONTHS of online research and questions we had asked to our credit union. Andy was up-front and told us that our best option might, indeed, be to go with the offer our credit union had finally extended, and that he might not be able to beat it. Still, he took the time to explain how refinancing in this "terrible Fed-rate" era could be financially advantageous to us, and told us to check once more with our credit union to see their final terms and if they were still locked in. I was astounded that he would take that kind of time to talk to a customer he likely wouldn't get any money from. We decided to proceed with the Tuttle Group, even if they couldn't offer us a better rate, simply because it was a PLEASURE dealing with them, they treated us like family, and everything Andy said made such good sense. Throughout the 2-ish weeks that ensued, their awesome mortgage gal Annie checked in with us regularly to make sure all our questions were answered. They seemingly required FAR less documentation than anyone else. But their stated tactic was to present a perfect, iron-clad package to underwriting up-front, so that there would be an instant approval and there wouldn't be a need for further questions or documentation. (Imagine that???) In what seemed like the blink of an eye, we were approved and ushered through closing. We simply could not be more impressed with the Tuttle Group. We've helped numerous friends and family through the mortgage process, and it's always like being put through a medieval torture device. This is the first time getting approved and closing was a PLEASURE. We NEVER had to contact them for questions, because they were always checking in to make sure all ours were answered. They were super friendly, familiar, informal-yet-professional, and we always felt like they had our backs and had everything under control. We actually looked forward to their calls and emails...imagine that??? Even though were were looking for a silly, small refinance and shouldn't have been worth their time, we felt like we had called up a dear family member who gave us the "hook up" our situation clearly didn't warrant. Astounded. Impressed. Thrilled. Grateful. These are some of the things we feel after our experience with the Tuttle Group. And I have absolutely no doubt your experience will leave you feeling the same.

I was referred to The Tuttle group by my friend and realtor that also had a good experience…read more Everyone at the Tuttle group made me feel comfortable and put my mind at ease. They made this experience less stressful and was very informative. They were so kind always checking on me via email or phone during the whole process. Even after I've purchased my home they have still called to see how the move went and if there was anything they could help me with. Thanks to all the staff at The Tuttle group I really appreciate you all. Many blessings :-)

They dont have a drive thru if you are crippled forget Happy Bank in midcities…read moreYou have to go up steps and walk around to get inside bank. Not good for handicap

I've banked with Happy State for 12 years. We're from the Texas Panhandle and when we moved to DFW…read morewe were Happy to see we wouldn't have to change banks. Hometown feel in the big city is awesome!