TLDR: The Tuttle Group utterly astounded us with an effortless, friendly, speedy, and (believe it or not) FUN refinance as self-employed individuals when no one else wanted to help. We decided to refinance our home to make some improvements and clear out some high-interest debt. We assumed (erroneously) that our credit union, which had held the current mortgage for 15 years plus our bank accounts and car notes, and a flawless history of payments with them, would have no trouble refinancing us, even though we are now self-employed, and making 3x what we made when they initially approved us. ***WRONG!!!*** After literally MONTHS of asking for documents, changing rates, long delays waiting for info from underwriting, and unanswered questions, we finally abandoned them in search of unconventional financing routes. We looked specifically for brokers in the area who specialize in self-employed people, and found a few. Some seemed a bit "green," some sounded less than friendly or just weren't interested in a smaller refi. But Tatiana with the Tuttle Group was super friendly when she reached out, and helped us arrange a video consultation with Andy Tuttle, the wizard of the Tuttle Group. During the 30 minutes that Andy spoke with us, it was like a crash course in financial planning. Everything he said made so much sense, and we learned more about mortgage refinancing than MONTHS of online research and questions we had asked to our credit union. Andy was up-front and told us that our best option might, indeed, be to go with the offer our credit union had finally extended, and that he might not be able to beat it. Still, he took the time to explain how refinancing in this "terrible Fed-rate" era could be financially advantageous to us, and told us to check once more with our credit union to see their final terms and if they were still locked in. I was astounded that he would take that kind of time to talk to a customer he likely wouldn't get any money from. We decided to proceed with the Tuttle Group, even if they couldn't offer us a better rate, simply because it was a PLEASURE dealing with them, they treated us like family, and everything Andy said made such good sense. Throughout the 2-ish weeks that ensued, their awesome mortgage gal Annie checked in with us regularly to make sure all our questions were answered. They seemingly required FAR less documentation than anyone else. But their stated tactic was to present a perfect, iron-clad package to underwriting up-front, so that there would be an instant approval and there wouldn't be a need for further questions or documentation. (Imagine that???) In what seemed like the blink of an eye, we were approved and ushered through closing. We simply could not be more impressed with the Tuttle Group. We've helped numerous friends and family through the mortgage process, and it's always like being put through a medieval torture device. This is the first time getting approved and closing was a PLEASURE. We NEVER had to contact them for questions, because they were always checking in to make sure all ours were answered. They were super friendly, familiar, informal-yet-professional, and we always felt like they had our backs and had everything under control. We actually looked forward to their calls and emails...imagine that??? Even though were were looking for a silly, small refinance and shouldn't have been worth their time, we felt like we had called up a dear family member who gave us the "hook up" our situation clearly didn't warrant. Astounded. Impressed. Thrilled. Grateful. These are some of the things we feel after our experience with the Tuttle Group. And I have absolutely no doubt your experience will leave you feeling the same. read more

We were looking to buy a second home and worked with Andy and Annie. The walked us through our options and were very thorough and knowledgeable. They provided very detailed presentations and walked us through them and answered all of our questions. I would highly recommend Andy and team. read more

I was referred to The Tuttle group by my friend and realtor that also had a good experience. Everyone at the Tuttle group made me feel comfortable and put my mind at ease. They made this experience less stressful and was very informative. They were so kind always checking on me via email or phone during the whole process. Even after I've purchased my home they have still called to see how the move went and if there was anything they could help me with. Thanks to all the staff at The Tuttle group I really appreciate you all. Many blessings :-) read more

Andy and Annie were very helpful through our home buying process! They took the time to educate us on the different options for financing and were proactive in giving us the tools and subscriptions we needed to make our decision. Andy knows all the tips and tricks to secure good funding and close on a new home. read more

Whether it was working with Annie, Joe, Tatiana, or Andy, my experience with these guys has been top notch. I've worked with four different mortgage lenders in my lifetime, and these guys have been the most prompt, communicative, and professional. I am a partial owner of an investment company and the service this team provided me is the same level of service I want my company to provide for our clients. read more

Andy and his team distinguish themselves among the many other loan brokers I've worked with. They are the most knowledgeable on the entire range of loan products and the possibilities within, given the complex requirements. They presented me with my options and found the ones that were the most appropriate. The team is very responsive and all of their processes are formalized and professional. read more

I would not recommend this business if you are looking for a mortgage. A lot of smooth talk but no action. They got my loan closed which is the only reason I'm giving them 2 stars. From my experience they proved to be shady. Be careful if you are doing business with Andy and the Tuttle Group. read more

How these people got such good ratings is beyond me. They did my initial pre-approval in a timely fashion, but when it came time to compare rates, they just disappeared. Ron was short and borderline rude in his email response when I told him I wanted to compare rates. They never got back to me until I told my realtor their lack of a response and magically I got a phone call from his assistant. I asked if they ever created an estimate and she said Ron did. I then asked if it could be emailed to me so I could see it and she said she would have Ron send it over. Did he? No. A week later, still without an estimate, I got a phone call from his assistant asking to set up a meeting. Without me ever seeing the estimate, what are we going over!? Imaginary numbers pulled from the air? I shouldn't have to ask multiple times to get a copy of the estimate. If I agreed to those rates/numbers, I would have NO proof whatsoever. They were incredibly prompt in getting my private information and then disappeared. I would never do business with them. read more

Came for a meeting with Andy. And even though it was clear from the beginning that he isn't able to help find me in my current situation, he gave me great advice, connected with a specialist to help boost my credit score, and spent some time with me going over some of the details of the competing offers I already had. Overall, his honesty and professionalism are remarkable. read more

I love hanging out at the Tuttle offices. They have pretty much every sweetener for coffee you can imagine: Splenda, Sweet & Low, Equal, Stevia, Truvia, Stevia in the Raw, White Sugar, Brown Sugar, Corn Syrup, Honey, Agave Nectar, Nutrasweet, PureVia... you name it. And boy, that Ron sure is handsome. read more

I did some serious comparison shopping before choosing to work with Oak Mortgage and the Tuttle Group. Not only did they give me the absolutely best rate on my mortgage, but Andy Tuttle and Jason Browning were so easy to work with. They patiently answered my endless questions, and were even available to me by cell in the evenings and on the weekends! The entire process was painless. I had 30 days to close, but was out of town the 2 weeks just before my closing date. The Tuttle Group worked with me to make sure they had everything they needed before I left, so I wouldn't be stressed out during my vacation and they wouldn't hold up the closing. We closed on time without any hiccups. I would absolutely recommend the Tuttle Group without hesitation. I think the customer service really sets them apart. read more

The entire Tuttle Group is phenomenal. My husband and I just bought our first house and couldn't imagine doing it with anyone other than Andy and his team. They truly have your best interest in mind and if there are any problems, they are straightforward and will bring you a solution along with the potential problem. I handle the finances for my family and although my husband was the primary borrower Andy made sure to include me. I was able to voice my concerns about the process and any questions I had without feeling like I was beneath him or anyone on his team. The numbers were really important to me and Andy made it his business to ensure I understood exactly what was going on and was comfortable. He worked with me several times analyzing numbers with/for me to find the best option. He made sure there were never any "pop-up" expenses and laid out everything that I needed to provide/expect. I have never worked with another company aside from my realtors and The Tuttle Group who ensured we were satisfied at every step as opposed to after they got paid. The Tuttle Group is compromised of the most honest, efficient, caring, fun, and knowledgeable people in DFW! I have to say their responsiveness is top notch. We bought our hose completely virtually and because of the superb communication and technology they use, we always knew what step of the process we were on and what to expect. Typically, technology is used as a substitute for communication, but they use it to exemplify their interaction. We are a military family and we were juggling a bunch of things at one time, on top of working full time, and The Tuttle Group took a big weight off our shoulder. Even after closing we still keep in contact with Andy. He helped me figure out how to set up auto-pay and even called my husband directly to tell him Happy Birthday! You'd honestly be doing your family a disservice if you don't utilize The Tuttle Group. Your family deserves to experience their knowledge, communication, values/beliefs, and services. read more

Andy Tuttle and his team did an amazing job with our mortgage loan. They were very thorough, had all of the answers, and made the process very easy. The best part is Andy is your partner during the whole process and makes sure all your needs are met. We highly recommend Andy and his team for any mortgage needs. read more

I am currently getting my 2nd mortgage with The Tuttle Group at Oak Mortgage in less than a year. We closed a difficult mortgage about 9 months ago. Nothing was easy about that purchase EXCEPT the mortgage, Andy and Jason were great. As I said, nothing was easy, including a neighborhood that is getting worse, so as we started looking for a new home, I knew I would go with Andy again. So far this one has been a breeze, we should close in about a week. I highly recommend them. read more

Being a first time home buyer I had shopped around for different mortgage companies to help with my purchase, The Tuttle Group's work was superb and helped my snag an amazing home despite all sorts of difficult setbacks with the HOA. I doubt I would have my home if it wasn't for their team going to bat for me and doing all they could to help me get the best loan. Even now they are helping me with a home improvement loan and doing a lot of the leg work so that I have time to focus on other things. You will not be disappointed! Kian read more

I was introduced to The Tuttle Group by my realtor(s), Allen and Katrina, at The Ohlig Group (which I highly recommend as well).I was looking for a house in Dallas but doing this from California. I had already reached out to 5 mortgage companies including my bank, B of A. I was using my business assets to obtain the loan as I am self employed so this made getting qualified more difficult and more items were required by underwriting that normal. But, Andy, Kenneth and Brooke were there very step of the way and it made the experience for me very enjoyable. The Tuttle Group is on top of their responses, very knowledgeable about the documents required by underwriting and has an extensive list of programs to fit everyone's financial needs. I highly recommend contacting them if you are looking for a home loan. read more

Andy and his team are great. If you are looking to purchase a new house or refinance your existing mortgage, they are the best group in DFW to work with! They are honest, efficient, and have your best interests in mind. They won't sell you unnecessary services to just make money. For instance, I recently contacted Andy to refinance my mortgage; he carefully analyzed all the numbers and presented various options to me. Then he clearly explained to me that I should not refinance at the moment because the options won't create enough returns to offset the costs associated with the closing. This is the type of honesty that is hard to find these days. read more

Andy was very helpful during our home buying process! He walked us through the entire mortgage process, which was extremely helpful given we were first time home buyers. He thoroughly explained our options and provided recommendations for our situation. At the end of the day, we got a phenomenal rate and closed on time without any hassle. read more

Makes me wonder about these 5 star rating, wondering if most of them are fake or if it just depends on who you are that you get 5 star treatment, because when I went thru this company, honestly it just wasn't a good experience. They wanted me to spend hundred of dollars using some type of credit repair service, they emailed some lady named Karina, after speaking to Karina, she wanted me to pay hundreds of dollars on some program. Initially I said I would think about it because to me the money she wanted as a down payment and monthly was too much. I felt hounded because she kept calling me she seemed to be trying to pressure me saying things like well I'm going to tell them you wouldn't do the program, similar stuff like that, not exact words but I definitely felt pressured, glad I decided not to use them because it's seems like they want you to put down unnecessary money that I could be saving for my closing costs, etc. They may be an okay company but I didn't like how they tried to pressure me. read more

This has been a very smooth experience. The Tuttle Group's communication was superb. I knew where we stood during the whole process. I would definitely recommend them to anyone looking for mortgage broker. read more

My husband and I previously rented an apartment in Richardson, TX when we began looking for our very first house. Starting out we had a terrible experience with a different mortgage company but it was smooth sailing when our realtor referred us to REMN. We were on the verge of giving up and never thought we would ever be able to own a home until we began working with REMN. They made the entire closing process a stress-free as possible and communicated with us promptly every step of the way. We closed on our new home in beautiful Savannah, TX on 6/27/13 and have never been happier! Thanks again REMN! read more

If anyone needs a mortgage, refi, whatever...you really MUST call The Tuttle Group. Jason Browning and Andy Tuttle have made a really scary and confusing process so easy and they have a network to help you the entire way. Honestly couldn't be happier with the team and the tools they've given me! The coolest part? My business with Oak meant a micro loan was made via Oak For The Oppressed, which does some incredible work in the Dominican Republic. Stimulating the local economy and helping people in need...a two-fer!" read more

Experts in the Field of Mortgage. REMN Elite is knowledgeable, easy to work with and gives you complete confidence that you are in good hands. read more

Andyand team are top notch. These guys patiently walked me through all the minutiae of a complex transaction, used some really cool tools to explain the ins and outs, and locked me in at a fantastic rate and a customized deal amidst lots of market uncertainty. This is my THIRD deal with The Tuttle Group and they will always be my first call when I am on the market for a new home again. True consultants, customer-focused and caring - all of which are increasingly rare qualities in a business these days. Thank you Andy and team! read more

I've used the Tuttle group before when we refinanced a couple years ago and I didn't think they could provide better service until now. We just purchased a new home and the professionalism and expertise provided has gone above and beyond our last experience. We have been well informed about the process, heck they even sent packing supplies to help in our move. I won't be using another mortgage company without Andy and his team, they are definitely a top tiered company and the customer service is unmatched! read more

The Tuttle group was very professional and easy to work with. They explained up front how the transaction would proceed and what to expect. Also, they went out of their way to address issues early before they became problems. As a result, our transaction went very smoothly and with no surprises. read more

Andy, Ron and the rest of the Tuttle group did an outstanding job helping us secure financing for our lovely home in Richardson. They were there every step of the way, and made themselves available when we had any questions. They also mailed us moving boxes! Highly recommend! read more

As first time buyers in a seller's market, we were initially pretty overwhelmed and confused by the whole home buying process. The Tuttle Group and Oak Mortgage put us at ease from our first initial meeting to closing. Andy and Jason made sure all our ducks were in a row and went above and beyond keeping us informed the whole way. It was truly a smooth and easy process. Honestly, the hard part was finding a home we wanted to buy in this crazy market! Highly, highly recommend these guys for your mortgage/refinancing needs. read more

Their communication to all of the involved parties keeps everyone in the loop at all times. They are honest and straightforward, which is extremely important in this current rel estate market. Andy and his team area great and I recommend them to everyone. read more

The Tuttle Group - both Jason and Andy made our mortgage process a breeze and stress free. Closed in 30 days, got a great rate and costs were as promised and fair. Do yourself a favor and use the Tuttle Group if you want a great rate and want to deal with people that care about giving you a great experience. read more

My most trusted mortgage professionals in Dallas, hands down. These guys have saved two of my clients who had worked with their own lenders and were stressed, wondering if they were going to lose earnest money. I can't stress enough how important it is to find a lender that is willing to go the distance to truly help their clients. If I can just share all the stories I have, you'd understand. When you want someone who truly cares and earnestly wants to help you, there is no other. Do yourself a favor and talk to these guys! read more

2 weeks ago i was suppose to get a call for an update of my application and i haven't received one up to this day. I called 3 times last week and i got no answer, i left couple of voicemails and still no answer. I am really disappointed because of the good reviews i thought the tuttle group would be the one to help me get my first house, i just think that is really unprofessional especially since they have ALL my information and my husband's. read more

Excellence! The Tuttle group made our buying experience as smooth as possible. The team was courteous, knowledgeable, and accessible. Highly recommend! read more