Won a gift card at my partner's Christmas party. Choose to redeem it at Epic Sky Trek…read more We booked a month or so out and when I got a fluke head cold, the staff graciously allowed us to reschedule (despite the policy shown on their website). Awesome and thank you! The drive from Lakewood was quick and when we arrived, there weren't too many other trekkers to share the course with. That said, the course is huge and even with others filtering in throughout the day, it didn't seem crowded. The course is multi-leveled and offers varying difficulties. Green is the least difficult; blue is moderate and black is the most challenging. These are all aerial challenges and you're harnessed in at all times. Even so, though, this is def a mind game as well as the physical element of each challenge. This is a half day experience and we'd recommend bringing a cooler with lunch with you, so that you can take a break mid day, rest your bones and mind, have some grub and then go again. There aren't any food options at the course itself, but they do welcome outside food. There are several flat lander activities to occupy your time while you have lunch / break and watch others testing their physical and mental capacities above you (corn hole, for example). We had a blast and even ventured to the highest level and completed a few of the challenges there. On the fourth level, I imagine we were 50+ feet high in the sky. The winds were significant. Holy cow. It was all terrifyingly fun! We didn't take many pictures as anything you brought with you on the course was at your own risk. There are cubbies on the ground level to keep your belongings as well as water to refresh you. Staff are peppered everywhere to monitor safety but not intrusive. Definitely take a look at their website. It was so work the $49 regular price and I often see Groupons advertised. Def go!

The perfect mixture of fun and fear. HIGHLY recommend. --…read moreget it cause it's high up lol but yea go for sure. The park area around is also nice has plenty of swings, relaxing areas. Along with a workout gym. When I went the kona ice truck was there. Only thing!! Bathrooms are porta pottys so go #2 before you go if you can.

We had a great time zip lining at The Edge. Millie and Gigi were awesome guides! They ensured…read moreeveryone was safe and had fun. Be sure to carry water with you on the course. The Mountain View was a definite bonus. Picture perfect!

I am busy with Cheyenne on a work trip. Several of my co-workers and myself decided to do the…read morezipline course. Both of our guides, Sean and Elijah were great. My coworkers and myself did have a fantastic time. I am from Las vegas, now on my side to do the slotzilla that they have in Las vegas, it is a zipline. I know nothing more about it.

Visiting from Hawaii, I highly recommend the Haunted Lantern Tour. It was the perfect mix of…read morehistory, local legends, and spooky storytelling. Our guide Tracy was engaging, knowledgeable, and did an excellent job bringing each location to life with fascinating stories and just the right amount of suspense. Walking through the historic caves by lantern light created a unique atmosphere that made the experience even more immersive. Whether you're a believer in the paranormal or simply enjoy learning about the past, this tour is entertaining for everyone.

Would give zero stars if I could. This review is for the food court, ordered a Philly cheese steak…read morewith fried pickles, Philly came with a bunch of hair in it, I go back up to the counter and ask for it to be remade and the male brunette chef in the back asks in a rude tone "what do I need to remake"? I tell him a Philly with everything on it and as I'm walking away I here him cursing in the kitchen about it. They throw my hairy food away, and remake the food with no fried pickles so I ask if I can get the fried pickles I paid for. Then as I'm walking away again the chef says "what the fuck is this guys problem". All I wanted was food with no hair in it and the chef made it a horrible experience just for doing the job he is supposed to. They also only had like 3 customers so it wasn't like it was busy. Regret getting food from that court don't recommend if the chef with glasses, and piercings is working. Just to add in I highly recommend the cave tours and the park overall just don't go to the food court.

I rarely leave negative reviews, but I feel it's important to share my experience…read more My wife booked a zipline reservation for me and our family while we were visiting Colorado from Massachusetts. We were busy getting ready for the day when she booked the zip line and she was unaware of my current weight, and the online booking process did not require participant weights before payment. When we arrived, I was weighed before the tour began and was informed that I exceeded the maximum weight limit and could not participate. It was clear to the acting manager that I was not aware of the weight limit. I completely understand and respect that the weight limit is in place for safety. What disappointed me was how my request was handled afterward. I asked if the company would consider a goodwill refund since I was turned away before the activity even began and that I was not aware of the policy. I was told that my request would be emailed to the owners and that I would receive a response within two days. No one ever contacted me. I followed up after waiting 5 days and at that time was told the owners were away for the week. When I contacted the company again, Acting Manager Brandon told me that the email requesting the owners' review that he said he sent while we were there had never actually been sent. He also informed me that, despite the email never being sent as promised, the company would still be following its policy and would not refund my payment. I understand businesses have policies, and I respected the safety decision without argument. My disappointment is with the lack of follow-through and customer service. I was promised a response that never came, had to repeatedly follow up myself, and ultimately received a denial after being told the owners had never even received the original request. No response from the owners as promised and when I had to call again I was told by Brandon that the owners would be sticking to their policy and I could dispute it with my credit card company if that is what I wanted to do. When I asked for an email so that I could contact the owners I was told that was not possible. If you're considering booking, make absolutely certain every participant meets all requirements before purchasing. The company weighs participants upon arrival, and if someone is over the limit, don't expect a refund--even if the activity never begins and you are visiting from out of state. I respect the need for safety rules. Unfortunately, I cannot say the same about the way this situation was handled. What was most disappointing was the complete lack of willingness to consider the individual circumstances. Customer service isn't just about enforcing policies--it's also about recognizing when an honest mistake has occurred and exercising reasonable discretion. Despite the circumstances, there appeared to be no meaningful review of the situation and no consideration of a one-time exception. We visit Colorado every couple years and we will make sure to choose another company when looking for an adventure.

The whole process was so great! From booking online, getting there to check in, going through the…read moresafety briefing and on the river! Caleb was our rafts guides and 10/10 be made the whole experience fun and safe! I was scared cause well I've never don't this before but tbh I'd def do it again and already planning the next trip! I went on a whim for my birthday and it was definitely one to remember!

Absolutely upset because we didn't get to experience this as it was close . It was supposed to be…read moreopen, ‍, but it was in a very small place behind a car shop , very sketchy

Amazing!! Amazing!! Amazing!! If you have children and visiting Colorado Springs this is a must!!…read moreMy kiddos had a blast, along with my husband. They have put much thought into this establishment and it is well thought out from beginning to end. I would highly recommend you upgrade your guns like our family did. It's $10 each upgrade and well worth it. The employees were all nice and very well knowledgeable on the property. Thank you guys for such a wonderful time!

One of the best ways to end our trip in Colorado!! Ben was there to greet us and immediately made…read moremy family feel like part of the pack. James and Declan were so quick with the jokes and truly made each moment comedic, but still safe. Highly recommend if you are near Colorado Springs/Manitou!! 10/10 experience ... and you can also learn and do some fun tricks!!

Super fun date. The guides made it super entertaining. (Ben & Maddy). Sometimes guides are…read morecondescending and snooty but these two were just focused on having fun and keeping us safe. Loved that. The equipment was all maintained and we felt safe the whole time. We'll be back with kids next time.

It took me a little time to process what happened this past Sunday before writing this review…read more I want to start by saying Tanner, the young man who worked our party, absolutely made the day. He was incredibly helpful with the kids, repeatedly apologized for everything happening (even though none of it was his fault), and remained kind, attentive, and professional the entire time. Tanner is the ONLY reason we managed to have any sort of birthday party at all. We booked the Ultimate Birthday Party package for my son's 7th birthday from 2-4 PM and also added the pizza and drinks package. The day before, I called to confirm everything, including our food order: 2 cheese pizzas, 2 pepperoni pizzas, Sprite, and lemonade for 12 kids. I arrived around 1:35 PM expecting a busy Sunday crowd. When I checked in, I was immediately told our party room would not be available until 3:15 PM -- despite our party being scheduled from 2-4 PM. That meant we would only have the room for the last 45 minutes. I was shocked. The employee at the front desk was kind and explained the manager had overbooked parties. Meanwhile, I was left standing in a packed lobby with decorations, cake, plates, and favor bags with nowhere to set anything up. I eventually asked to speak with the manager. After waiting about 15 minutes, he came over with absolutely no sense of urgency. He was dismissive, condescending, and repeatedly told me the room timing was listed in the "fine print" of the emails. Maybe technically it was, but it's honestly ridiculous to advertise birthday parties without guaranteeing space for the actual party. After offering no real solution, he simply walked away. As guests arrived, Tanner took the kids onto the obstacle course while I grabbed a couple of lobby tables to hold gifts and belongings. Thankfully, because of Tanner, the kids still had fun and had no idea what was happening behind the scenes. We finally got access to the party room around 3:30 PM, leaving only 30 minutes in our reservation, and there was still no pizza. Tanner helped us rush decorations up while the kids were already hungry and thirsty. When I asked about the pizzas, Tanner checked with the manager and came back saying they claimed I never ordered them. That was completely false. I would never host a party for 12 children without food. Tanner apologized again and later informed me they had "just ordered" the pizzas -- at 3:45 PM, with the party ending at 4. The kids were hungry, drinks were running low, and there was still no food. I asked for more time in the room, and once again Tanner had to speak with the manager himself. We were eventually allowed to stay until 4:30 PM and the pizzas were comped. Unfortunately, by then most parents were already preparing to leave because the party was supposed to end at 4. I rushed to cut the cake so the kids could at least sing Happy Birthday and eat something. The pizzas finally arrived at 4:10 PM when only three kids remained. To their credit, they comped the pizzas and gave us free gym-time coupons. I appreciate that gesture, but after the way the manager handled everything, I will never return. I'm honestly shocked I still paid $329 for this experience. The reason I'm writing this review is to warn other parents. Birthday parties are expensive, and your hard-earned money should go to a business that values its customers and knows how to properly manage events. During the entire three hours we were there, the manager never once apologized. The only staff members who showed professionalism or empathy were the younger employees -- especially Tanner. They are lucky to have him. As a business owner myself, I can confidently say the current manager will drive this business into the ground. He was dismissive, incompetent, condescending, and rude from start to finish. Save yourself the stress and book your child's birthday somewhere else.

Fun place for kids age 7 to 14. We had a birthday party here and everyone had a great time, and…read morebest of all the cleanup was super easy.

This experience was a lot of fun. There are five ziplines, but you do one of them twice, so in all…read moreyou get six zips. The guides were fantastic. They were helpful, funny, and told great stories. They made everyone feel secure. At one point, you have to do a little bit of serious hiking to get to one of the lines. The elevation affects people differently and decent hiking shoes isn't a bad idea. You are basically ziplining in a gorgeous forest. The views are incredible. We saw deer and we heard that sometimes you can see moose (meese? mooses?). There is one negative: I have done ziplines in many places and this outfit was the only one which "requires" you to bring water. Most people end up buying this bag of cold water and a carabiner for 4 bucks when you check in. You can bring your own water bottle but who wants to zip with a giant water bottle strapped to you? They even had a jug of water available at one or more of the stops. Call it like it is: this is just a way for them to get another 4 bucks from each customer. Also, the website suggests you should not bring your phone. In fact, you can bring your phone but it is obviously your responsibility if you lose or damage it. (One person who ziplined with us actually did drop his phone, accidentally, while ziplining, but one of the awesome guides found it. Two miracles occurred that day: one, the guide found the phone in a forest and, two, the phone was barely scratched.) I wish I had brought my phone because the views were awesome. If you like, you can have some craft beer afterward in the little brewery connected to the zipline spot. We had other plans but the sharp-looking brewery looked very inviting. Highly recommended. This was a lot of fun and I would definitely do it again.

All in all a good zipline experience. Some good routes with high speed and great scenery. I…read morereally liked the long hop which was the 5th one I think. The group size seemed a little too big though. We had some pretty long waits at some of the platforms. At the later stages of the tour, the group merged with another and it seemed like there were at least 20 people waiting in line. BTW, I didn't like the heavy handed pitch to buy expensive water bottles and the time of registration either. Code: 4EB53B

I really enjoyed the race itself. The obstacles were fun and what you would expect from Wipeout,…read moreand the guy who started the race was hilarious. I really DISLIKE the pricing model. The "nickel and dime" price structure has to go. I'll pay more for more stuff. Charge me once, then get out of my pocket. No completion medals unless you pay extra, parking was extra (even though one of their emails said it was free), packet pickup the day of the event was extra. I'd do it again... but only if these things were worked out.

My son had an emergency appendectomy because it ruptured. WIPEOUT people expected me to call and…read moretransfer my registration right then. We were in the hospital for 5 days because it ruptured and they won't transfer my registration. I guess they expected me to pre-plan my son's emergency appendectomy or to stop the rush to the hospital and go get my phone from home and transfer my registration. If you have an emergency wipeout run doesnt care. Although the policy does say they transfer your registration they will not transfer if your child or you have an emergency.

We did not do the entire Epic Discovery package, but we did play Gore Creek Mini Golf. Staff was…read moresuper friendly and actually opened 1/2 hour early for us since we were there. This was on on Tuesday AM in September and we had the course to ourselves. Price was a little over $40.00 for both of us but given the location and the fact that they allowed us to play 2 rounds of 9-holes, the price made sense. Highly recommend trying out this neat gem with great scenery in Vail!

Third time visiting, lines never get shorter, but prices seem to get steeper ($102 for two teens to…read moreride the gold coaster‍). Thank god my kids grew out this money/weather trap of an "amusement park".