Do not send Marcus any money especially if Venmo, etc. !! l Job was 3 coconut trees fronds trimmed & had no coconuts: We met and he assessed the job; I received a proposal, scheduled the time and date. We reconfirmed several times. He arrived alone an hour late in a very small car with little equipment and said a truck would pick up fronds later. He left without telling me the job was too hard. Don't pay in advance. read more

Took $1,000 deposit in January and then pulled multiple no call/no shows. Offered excuses for a week or two and then stopped responding. Reporting to the relevant authorities... save yourself the trouble and find a different company. read more

My company funded the required 50% deposit in order for Marcus' team to proceed with the tree cutting work. Marcus and his team have not responded for more than a month on my numerous inquiries to their voicemails and emails to schedule the work and I have not received my deposit back. read more

Marcus and his team did a fantastic job landscaping my yard. He trimmed all my palm and plumeria trees. I would 100% recommend Tree Masters for any tree trimming or extraction jobs. read more

We had one octopus tree removed and a large mango trimmed back significantly. The Tree Masters crew were quick, efficient, responsive, and an excellent value--significantly less expensive than the competition. After they were done one of my neighbors asked for their contact information for another job. read more

I called around for several quotes for tree cutting services for my overgrown Cypress tree. All of the other tree cutters simply wanted a picture and quoted me a price per tree. My interaction with Marcus was different. He asked me why I wanted to cut it (since most people never touch them) and he discussed different techniques he would use to trim the tree rather than just "topping" with a chainsaw. From that moment, I knew I wanted to work with Marcus as he showed care and appreciation for the tree above making a quick buck. Marcus worked with me on a quote and showed up promptly the next day ready to go. Instead of using a bucket truck, he scaled the tree and meticulously trimmed the tree as discussed. His care and attention to detail was second to none. What I had expected to be a 30 min "hack and go" project ended up being a 4 hour pruning process. He even gave me advice on how to care for the tree. I will definitely recommend him on future projects. Thanks Marcus! read more

Tree Masters - Tree Services Near Me - Honolulu, Hawaii

Set up an estimate time and reconfirmed on the day of. No show, VM full, no response to texts. Frustrating and concerning for reliability factor. If there was an emergency, understand but just give me a heads up rather than waste my time. read more

Called for a quote to have a tree removed & another pruned at a residence in Waipio Gentry área. I was expecting to leave a vm like normally what happens when you call most small businesses but surprisingly Marcus answered. He was very pleasant easy to talk to asked for photos to see what he was up against. I texted him the photos & within a few days I received his proposal via email...was pleasantly surprised to see that it was much lower than other quotes I got. Decided to schedule the job (3 days later on a Saturday afternoon) it required a 50% deposit up front, no problem there. This was the weekend that had flood advisories for all islands so we scheduled the job barring any major rain. There was no issue with the weather but a slight hiccup...the morning job he had on the day we were scheduled involved more work than was anticipated so Marcus called to say if I wanted, he'd leave that job, finish it another day & honor the job we scheduled. If not he'd come the following Sunday morning. How cool is that ....that "we" were given the choice to make the decision so we went with Sunday..no big deal. The crew showed up at the scheduled time & got it done promptly. If you're wondering if you should give this company a try ....do it!! Personable people, great communicators & excellent prices, you'll be writing your own 5star review here. (ps. I'm not related to this owner & not being paid) read more

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Had an excellent experience with Small Axe when they trimmed our christmas berry tree our front yard. We thought there was a mango tree next to it and Marcus informed us it was in fact a lychee. Very knowledgeable and professional, highly recommend!! read more

Experience with Small Axe started off great. Received a reasonable quote after two site evaluation visits. On the morning work was to start, he wanted to change what was to be done. During the discussions he got up and walked off. Auwe! read more

Update 6/22/20: I was contacted by Marcus. I thought he'd flaked, but he actually had an emergency! I've updated my review from 3 stars to 4 and am now waiting on the quote he promised to send. ----------------- I requested a quote to remove and stump grind a small tree at my Mom's house and was contacted immediately by Marcus the owner, who was very friendly and seemed helpful. I gave him the address and he said he'd swing by the next day ... NO word since. I left a voice message a week later which was 3 days ago and still no response. I want to give people the benefit of the doubt, maybe something came up but based on the lack of communication,I'm not super impressed. read more

I can't say enough good things about Marcus & his crew. Marcus is passionate about trees & his meticulous work. Marcus shaped our mango trees the way we wanted, thinning them out while keeping a nice shape, not the typical bald hack that 95% of tree trimmers around here do. It takes more time but Marcus's rates are still very competitive. If you want your trees to look great & be very well cared for, give Marcus a call, you'll be glad you did. read more

Tree Masters - Reduced height & kept a nice shape. - Tree Services Near Me - Honolulu, Hawaii

Marcus and his boys have Great customer service they cut down a huge tree and did it in a safe manner. They were very careful with all of our plants and made sure to clean everything up. I would definitely recommend them and use them again! They are super affordable and friendly! read more

Marcus came over to do an estimate for trimming a mango tree. I asked him to just top it off and take down some lateral branches. Then he dropped some knowledge on me. Ended up reassessing what needed to be done and his team is going to start this weekend. I appreciate the fact that I don't have to take time off from work since they're able to do a Saturday job. Completed the job even when it rained a bit. Thinned it out and made recommendations on how to ensure the tree springs back to life. Looking forward to see what happens next mango season. read more

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I was very impressed with this service. Marcus got back to me with an estimate from photos I sent within a couple of days. I had one other estimate that was more than double what Marcus quoted. Marcus seems very knowledgeable about tree structure and maintaining viability while removing unsightly branches. He and his brother were efficient and very pleasant to work with. Best of all, they cleaned up the messy dropping from the trees they worked on. Total A+ on all aspects of the service. I cannot imagine anyone doing a better job. read more

Professional servicing and in responding to queries. Timely, multiple visits to site and in providing a written (and reasonable) estimate quotation. Very appreciative of Marcus' help and communications throughout. read more

Small Axe Tree Service trimmed our mango and lychee trees that hadn't been trimmed in four years. Marcus gave us a great price and we appreciated his attention to the care of the trees while trimming to make sure they thrive. With just two of them they completed the job in one day including a thorough clean up. read more

We hired small axe to cut down a huge monkey pod tree that was becoming a big liability for us, as well as trim all 4 of our mango trees. Marcus did an amazing job and even exceeded my expectations. Very nice guy and a pleasure to work with read more

Marcus and team did a great job in removing our lychee tree. They were very professional, totally removed the stump even though it was pretty deep and thoroughly cleaned up and hauled away all the debris. They are reasonably priced and we highly recommend their services! read more

Marcus made it look easy in taking down our 2 foxtail palm trees... Services are reasonably priced too.

I was in Oahu for vacation. I got a drone stuck in a tree and Marcus helped me so much to get it out! He was really helpful to help look for the drone and spent a lot of great effort to find it. I am so thankful for his services and I highly recommend his new business to anyone and everyone out there looking for quality tree services. read more

I chose Small Axe and Marcus to cut down three ficus trees whose roots were endangering a wall and driveway. His estimate was $500 lower than the other company and he seemed to be knowledgable and professional. He and his two helpers did a great job in cutting down, hauling away, and removing the stumps below grade. All done with entertaining conversation. Price, expertise and good will. Can't go wrong. read more

These guys are great! Marcus was good with communication, got my problems taken care of, and his team just couldn't have been nicer or more competent. Thanks for a great job on that stump removal. We'll use you again for trimming our palms! read more

We really appreciated having Marcus take care of our special mango tree. He responded quickly, is knowledgeable, efficient and cares about trees. His price was higher than the others but we chose him because we were sure he would do a great job. The result was beyond what we expected. If you want a job well done, choose Marcus. read more

Marcus and his crew are outstanding professionals. The work was done quickly and efficiently. We were impressed by the quality of work, having the rights tools for the job (stump grinder), and wearing appropriate safety gear. They even were able to deal with neighbor who didn't have keys for his truck and left it in place, requiring the crew to protect and work around it. The cost was as quoted, and they were even able to accommodate my last minute request to add a few things to the job. Highly recommend Small Axe tree service! read more

marcus and team did a great job on the trees on property- responding quickly, coming out to check things out- and even scheduling the job fast (and working through some crazy weather!) we appreciate everything they did- the cutting and clean up and fast response. will use them again. mahalo! read more

I've been meaning to do this review for quite some time. Marcus is a class act and really knows what he is doing. His prices are fair and the quality is outstanding. Don't call Marcus for crude trimming jobs or to just top a tree - call him to get professional thinning and pruning the way it should be done. He is a high quality, ethical service provider who is onsite working and supervising, which can be quite rare these days. read more

We cannot speak loudly and clearly enough about the professional job that Small Axe did for our trees. The outcome reflects the quality of the work and the artistic sense Marcus demonstrated in making the cuts. The cleanup was fantastic. We loved the fact that Marcus climbed the trees (and DID NOT USE A BUCKET). This is a strong recommendation to choose Small Axe. We will be calling Small Axe in a year to come and review what needs to be done to maintain these beautiful shower trees fronting our home. read more

Marcus and team took down one 30' Fern Tree and trimmed back two other trees of similar size in a side yard without a lot of maneuver room. They hauled out the debris and did a good job cleaning-up. They were quick with an electronic estimate after their initial visit and equally quick with the electronic billing. All in all a good experience read more