We had home renovation construction very close to a large pecan tree. We had it treated twice in an attempt to keep it living and healthy...to the tune of around $400 or $500. The second treatment just so happened to be right before the one time Austin got a ton of rain this year. I called multiple times to ask the arborist if that would have diminished the effectiveness of the treatment...pretty sure I emailed him too. The lady answering the phone apologized each time and told me she would get him to call me back. On my last call, I let her know that the tree is still struggling but that I was hesitant to have them back out due to my displeasure with their complete lack of response. However, I've paid them and would like an opinion on the current status of the tree. I'm not confident I'll hear back. I guess I will be calling another company instead. Long story short...I do not recommend this company! read more