Great company fixed some of the previous electrical work I had done in my home. They also do quite…read morea bit of commercial. They're trustworthy.

Rossman was contacted regarding an EV charging station install. Not a charger, not something super…read morecomplex. Solely to have a 240volt outlet installed on a pedestal. Rossman was not responsive, and continued to say they would supply us with a quote for the installation. Contacted Rossman Electric on on 5/15/2023, was responded with an attachment of a 'quote' that only contained contact information. After requesting the full information - we were told they would 'get back to us' but never did. Do not recommend.

Called and Jesse was dispatched to help solve my problem. He was great! Completed the work and…read moredid a great job! I've worked with him before, as well as with Garrett, whom I followed to Tri-County. Best team ever!

I had a malfunctioning fluorescent ceiling fixture. I explained the problem on the phone, and he…read morethought the ballast was the problem. It would cost about the same to get a new fixture, so I bought a new fixture and installed it myself. I appreciated getting honest advice, so even though I didn't need them to install, I recommend them highly!

There are good people and there are bad people. Then, in a category all on his own, you have Ron…read more An angel on Earth. Ron's #1 goal is to be helpful and he has gone above and beyond to be exactly that. I've actually never experienced customer service quite this great. You'd think I work for him writing a review this glowing, but in all reality - I just want the nice guys (and gals) to finish first in life. Ron is certainly more than one of the good ones. Screw the bullies and shoddy contractors who upsell you items you don't need. Call Ron. He doesn't have a bad bone in his entire body. You WILL get good service...if he has an opening in his schedule.

Super nice guy with a broad knowledge base and great skill set! He fit me in for a repair during…read moreThanksgiving week, which helped save our holiday! Will definitely use in the future!

Great service honest company practices. They didn't try to upsell or take advantage of our…read moresituation. They were respectful of my home and my time! I will definitely use them again and refer them to friends and family! Rick Simmons

Scott does al my electrical work at my church. He is very professional and very creative in helping…read moreme come up with better solutions to my electrical issues. He is able to "think outside of the box" and use his past experiences to get even better results. I highly recommend his services.

Joe quickly figured out my electrical issue was outside my home and It was for AES Ohio to resolve.read more

Just got a quote but did show up on time and was friendly with interaction. Continuing to evaluate.read more

Had to find someone else. Did not show up or call for first scheduled appointment, we gave benefit…read moreof the doubt and rescheduled. Then did not show up or call for second appointment and wanted to come at 2030-2100. Could have at least had courtesy to call. Disappointed.

Will was prompt and extremely professional. His work was excellent and he was very personable…read more Thank you, sir!

We contacted them on an electrical issue at the home we rent out in Loveland. They were incredibly…read moreprompt, courteous, helpful and economical. We are extremely happy and will use them in the future. Thank you so much!

very professional A+++ work ... I requested a new outlet to be added 3-4 ft up a wall so I could…read moremount a tv in front of it. The guys came, reviewed the best / most cost effective options from where to pull the power from and completed the job in no time. The cost was spot on and even slightly lower than other bids. After the outlet was added they cleaned up, leaving no trace. The gentleman were very professional and polite...all test will be my go to for any future electrical work.

Quick and professional at a reasonable price! Levi installed two pendant lights for us in one of…read morethe easiest professional interactions I've had so far. Quoted us in the morning and was out installing them just a couple of hours later. Price was good and the pendants look great! Thanks for the great work, Levi!

Very quick to respond and they were on time. Appreciate the good work Levi and his team did,…read morecompletely satisfied.

Perry has always been responsive, professional, and an overall great guy! I'd highly recommend him.read more

I met an incredibly kind, gracious, and generous man today. I have Lou Gehrigs disease and I drive…read moremy van from my powerchair. For the times when I need someone else to drive me, there is a plug that connects to the back of the regular driver's seat that allows anyone to drive the van. This plug was bust with loose wires. A random google search of electricians brought up Leitner Electric where I left a message. The next day I got a call from Mr. Perry asking how he could help. His tone was very friendly and I was amazed at how he carefully listened to what I needed and said he was willing to try to help me (even though repairing a plug in a disabled van was not in his scope of work, I bet!). While waiting outside his office this morning I was reading about Leitner Electric and discovered that Mr. Perry is the CEO of the company! There was a heavy drizzle as I waited and a minute later this person comes out in a rain jacket, introduced himself and got right to work. He got things working almost immediately and to top it off, he re-taped all the wires and neatened up everything. After the job was done, he noticed that the air pressure in a tire was low. He went to his car and got a tire inflator and filled my tire. Then I could not believe it when he went around to the other tires and checked the air pressure in the remaining tires. They were all low. Talk about going above and beyond the call of duty. One of his employees came out toward the end while Mr. Perry was checking the air in my tires and he said that Mr. Perry was the best boss ever; hands on and leading by example. At the end of it all, we exchanged a hug and I was off! No mention of a charge (the van shop had quoted a 2-hour labor charge of $300 with no guarantee that they could get it to work). I felt Mr. Perry was almost thanking me for giving him a chance to help me! He likes to make people happy, he said. Check out the reviews on the Leitner website! The almost perfect reviews are reflective of the man and his work ethic. It's a no-brainer to choose Leitner and Mr. Perry for any electrical work - a master electrician and a large-hearted man. Thank you, Mr. Perry.

I was charge $1400 to have my sump pump replaced (a 20 min job). When the technician was at my…read morehouse he mentioned the total charge as I had not received a quote from the company. I commented that $1400 seemed pretty high. He pulled up the cost of the sump pump on his device. The sump pump the technician installed was $350. He said that if I provided my own pump I would be charged $600 to have them come out and install it. So, my question was, what are the additional $450 for? I am ok paying it, if I know what I'm paying for, but the information from the technician just wasn't adding up to the full charge. I reached out to Five Star to ask for an invoice. It came with a one line summary of the total cost of the work. I asked if they could please send an itemized invoice and explained the reasons I just mentioned above. After a bit of insisting, they forwarded my request to the manager. This was his response: ---- Hi Veronica My name is Garrett and I am reaching out to you regarding a sump pump we did for you on Sunday. I understand there was some confusion about the charges, I am here to help! So as far as a full breakdown goes, We pay around $350 -$400 for the sump pumps, and labor comes in right around $600. The remainder of the charge goes towards our 1 year workmanship warranty, administrative tasks such as tracking, scheduling and being a support system here for you if anything were to happen with it. We stand behind our work 100%. All of our pricing is flat rate, so breaking it down can be challenging in the sense of the charge does not change if we ended up taking longer to install the pump for you. We do it this way for the customer experience, as some plumbing companies do charge per half hour or hour, and can exploit the consumer by 'taking their time' so to speak to run up the bill. We always try to be transparent with our pricing, and just know that we are here to stand behind the workmanship and product we installed for you. Please let me know if there is anything else I can help you with. Best, Garrett Sowers Customer Relations Specialist Five Star Home Services (614) 245-3954 garrett.sowers@fivestargroup.com ---- My response to his: You charge $400 for a one-year workmanship warranty??? That is literally the cost of a brand new pump!! I'm not sure how that doesn't sound ridiculous to you! I also pay the $40 monthly "membership" but there doesn't seem to be much benefit in that either. It just seems unusual that a company refuses to provide an itemized invoice for work performed. I am sure that if you had work done by anyone, you would hope to be able to see what you are being charged for. I need my heating and air unit replaced but I am very glad I had the sump pump experience first. There is absolutely no way I will have Five Star do any other work for me, especially not a high dollar repair! I will find another company that is honest and isn't so hesitant, or flat out refuse, to provide an itemized invoice. It's just a disappointment.

Great response time for call back and availability .............thank you tooooo many words to…read morereview