This is strictly an online presence. We received some of these several years ago and decided to start sending them as gifts and in this case Christmas presents. We ordered one just to validate all is still good. They offer all kinds of breads for all kinds of occasions as well as the ability to set up and use as a fund raiser. I've not had any issues with service and their products are great. We just throw them in the freezer until we want some them just let them warm on their own or pop in the microwave. Flavors are just amazing. The company is owned by 2 sisters and they donate 10% of the profits to local women and children in need. read more