The food was quite good as was the service but the bathrooms and the restaurant is looking disgusting. Especially the bathrooms.

Always love the food here. Service is good usually really quick. The restaurant could use cleaning and updating. Always, overpriced. Now when I go to order something in the past few months they are out of one or two ingredients. This is so frustrating. Will be going elsewhere. This restaurant will be going out of business soon. It's so sad. read more

Everything could improve. Dirty restaurant, out of large cups, and out of coffee, there was no one manning the order counter for a very long time. I was within view of 3 or 4 workers the entire time I waited. No greeting , and they surely saw me. When I did place my order with Jordyn I found her snippy. It was kind of an unreal , unbelievable terrible experience. read more

What could I improve? Everything! This Panera location is filthy. I sat in the first booth directly across from the side exit door. The paneled wall in the booth was coated with grime filth in layers from never touched. It needed to be sand blasted it made me sick. I lost my appetite only taking a couple bites until I got home and are the rest. If I had it to do over I would have taken my food to the counter and asked for a refund. No lemons for ice tea? Really? In an upscale sandwich shop?! Upon approaching the "dining" area all the tables were covered in crumbs. The seats and table tops filthy many were empty. Much to my surprise someone came out and quick wiped a table so I sat hesitantly because they left behind the crumbs on the seat. I swept them on the floor with one of my napkins. The girl that rang me up was wired beyond belief. Like she was flying high on something. When I left I felt dirty just from physically being in that Panera location. read more

As a vegan queen, the cheddar broccoli didn't tickle my pickles. I asked for extra broccoli but they gave me the same amount any other customer would. The chef who made my food was very nice even though he asked me to leave twice. The indoor decor in the bathroom was finger licking good while I unloaded the food from earlier. read more

This is the worst Panera I have been to. I e gotten orders to go a few times and each time my order is wrong. I order the same thing every time. The Greek salad with chicken. Last time I got no chicken but I sure was charged for it. This time there was no feta in the sad and there was hardly anything in the container. I would have been better off with a salad from Mcds. For a ten dollar salad this was really unacceptable. I ordered two salads and both were wrong. I ordered my salad on the app and I put in a complaint on there. They credited my account which is nice but now I'm still hungry. Worst salad from Panera ever. read more

If you like burnt, overcooked, and stale food, this is your place. I'm a sucker for punishment because I've had three bad in a row orders here and they all seem to be over cooked and burnt. I wished I lived closer to the Oswego or Aurora locations. I always have a good experience there. read more

The people are rude when you call them to ask questions and place an order. I tried placing an order and the girl told me to hold on and I could hear her saying here you take this because I hate taking phone orders and the person she was speaking to said well I hate taking orders over the phone as well. Well if they don't take orders over the phone, maybe they should look for another job. read more

Thank goodness I'm not allergic to nuts. I SPECIFICALLY asked for none. Make sure you guys double check when you make food. Thank you read more

Panera Bread - L - Sandwiches Near Me - Yorkville, Illinois

Never again. Watery Mac and cheese, that leaked out in the bag. Ordered two cookies. Got one, and not the kind I ordered. How hard is it to have pride in your work. read more

I think I am done coming to this Panera. It's sad because it is so close to where I live. I ordered 45$ worth of food. No bread, they didn't even put in chips or apple. When I called the manager said she would give me a voucher, which never happened, my orders on the past have been wrong. You ask for extra and pay for it, the do not give it to you you go in to talk to the employees and they are texting on their phones and to busy to welcome you, I would rather drive to Aurora where they are welcoming, kind, and your food is right. read more

Worst Panera around. That makes me sad to say but the baked goods IF they even have any are always stale. The prepared foods are mediocre at best. I love Panera in general and wish my local one was better. (Just today I read that they sell food on this program called to good to go. Maybe they should work on the quality of the food sold for full price. Just a thought) read more

No chocolate chip bagels, very sad I just wanted to eat a chocolate chip bagel with cream cheese with my best friend.

I came in at the perfect time, it wasn't busy and I was greeted right away by the manager. Evelyn took my order and somehow misunderstood me because I did not order a bagel. When I noticed I was charged for a bagel, I politely said I only wanted the baguette/bread that comes with the soup. Instead of going to get the manager, she goes "you said you wanted a bagel." Next time, keep the smart remark to yourself, and open your ears next time, Evelyn; manager (Mary) was nice and took care of it. Overall, food was average. I should've listened to the reviews before I came to this location. I won't be returning. read more

Sorry to say that this is the saddest grilled cheese sandwich I have seen in a long time. Looks like 1 slice of cheese in between to slices of Texas toast. Not exactly my idea of a "classic" grilled cheese. read more

Panera Bread - Sad sandwich!!! - Sandwiches Near Me - Yorkville, Illinois

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Panera has always been my working lunch spot. It's relatively quiet and has spacious tables. It was still pretty early so I came in to get some work dine and grabbed breakfast. The girl was communicating with someone when I walked in, and approaching me shortly. She placed my order, but didn't ask if u needed a beverage (my fault) and didn't add my is panera card (my fault). My meal was on another level! Horrible! I got a bagel with egg and cheese. There was no cheese (their fault) and the egg looked like jello(their fault). I was afraid to eat it. I took it off and just ate my bagel with cream cheese, I figured that was a safer choice. Note to self: stick with a plain bagel or lunch items. read more

Panera Bread - Sandwiches Near Me - Yorkville, Illinois

We went there for dinner, ordered the classic broccoli soup which is nice and wanted to try the 'grilled' Mac and cheese sandwich and it was just a disappointment. The sandwich was not even grilled but it was toasted, there was no butter on it nor we were given any butter with it. Plus the sandwich costs like 11 dollars, woah! Never again... just overpriced and sad food... read more

Staff very slow here and attidude towards customers needs an adjustment, I assume the only reason this place stays open due to location

Food is ok, whee are I would expect from a Panera. But if you're ok spending $20 for for a half chicken sandwich, a cup of tomato soup, and a medium drink, this is for you. Way overpriced. read more

I have always enjoyed Panera's food (most of it anyway) but recently I have noticed their meal portions becoming SIGNIFICANTLY smaller and the prices SKYROCKETING! The price of half a sandwich and a small cup of soup (about half a meal in my book) costs the same as 1.5 meals all together. It's ridiculous! I used to love frequenting Panera 2-3 times per month but now I can hardly bring myself to justify paying SO MUCH for SO LITTLE! Sincerely, Annoyed and Disappointed read more

We went and the workers are so awkward and asking to put soda on the side???? they made us feel uncomfortable, we tried to get in contact with the workers because the fountain drink machine was broken and they were rude when we asked for assistance. The vibe was very weird, awkward and incredibly uncomfortable. no one offered or answerwhen we needed help. very condescending attitudes. would not recommend coming to this facility. one star because the mac n cheese was delicious. read more

Food seems to be the same at all of the Panera's that I've been to. The service was nice even though they were very packed. It took a little bit longer than expected to get my lunch but they were really, really packed! The cleanliness of the store is my issue and reason for the three stars. They need to do a full, deep cleaning. The booth that we sat in had a sticky seat even though the staff wiped it down for us but they were fingerprints everywhere on the table on the wall and the carpet look like it needed to be cleaned. The manager needs to take some time and have an overnight cleaning party with his staff. They can build teamwork and make sure guests feel like you care. read more

I went to this location yesterday to get cheddar broccoli soup. When they called my name to get my order I asked for a spoon she told me they ran out of spoons. How are you selling soup with no spoons? What if I wanted to dine in what was I suppose to eat my soup with? The fact that they knew they had no more spoon and didn't tell me this is a problem. I will not be returning. I paid $6 for that small bowl of soup and a spoon didn't even come with it smh. read more

Stood in line for 25 minutes watching one person take orders to get all the way up to place my order and was told they are out of bread bowls. Is that not what you make here. read more

How dare you not have any cheddar broccoli bread bowls!! Were going back to Mexico! Regina, get the lawn mower!!

This location is just eh, I've noticed that portions are always smaller, and they frequently are out of items, even if they're apart of the daily menu item! I feel like if I go I always have to have 3 or 4 options chosen in my head before I can order because I always expect them to be out of the couple of things I want. The cleanliness of the restaurant is normal, but some times I notice the tables are dirty and I end up taking my meal to go. If this is where you want to go for dinner I would recommend picking a few things on the menu as they might be out of your first choice. read more

This location has gone down hill. Tables were dirty and the restaurant not very crowded at 6:30 so really no excuse not to have clean tables. Ordered turkey plain on sour dough bread with yellow mustard packets on the side. Received the sandwich. Had what looked like pepper on it, but I had ordered it plain. I took the sandwich back up to the counter and asked what was on my sandwich. Gotta tell you I was concerned it may have been dropped and was dirt. The gal making sandwiches said 'oh, that's salt and pepper.' I decided it wasn't worth my effort to discuss further and walked away and ate it. I did however get the wrong mustard. I received dark Dijon in a cup. Again I'm hungry and exasperated by the sandwich issue so decided I'd just use a little of the Dijon. I took a couple of knife swipes of it and put it in my sandwich. Before we left I looked at the cup of mustard and wondered what was solid in the cup. It was a long piece of lettuce. Gross. I'm now done eating and grossed out. Should have taken pictures but just wanted dinner over with and leave. Super disappointed in the $28 meal between my husband and me with our pick 2 meals. Not cheap for fast food and certainly the value and quality totally under delivered. Have to think about if I'll return to this location. Not good. read more

Unfortunately the lowest score is one star. This Panera always disappoints. They seldom will get the order right, facility is not very clean, drink stations are a mess and many time the drinks are empty. What ever they make for you it is just thrown together and looks like no care was taken in making it. I go to many different Panera's in the Chicagoland area and this is hands down the worst one ever. Do yourself a favor and keeping driving past this place and save yourself the aggravation and a bad meal! read more

In the middle of a pandemic I counted on comfort food. I spent roughly 40 dollars and instead of receiving a normal cup, I got a quarter mini cup of cheese and broccoli. My son got a quarter mini cup of barbecue macaroni. A small piece of flat bread instead of there regular fresh bread. If you guys are running out of food you need to adjust your prices and let us no ahead of time what to expect! read more

Great almond bearclaw! Triple berry scone was OK. Good service and plenty of selection. Menu quantities are lower than other similar places, but prices are comparable. read more

Panera Bread - Triple berry scone - Sandwiches Near Me - Yorkville, Illinois

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Great place, owners and employees are some of the nicest people I have ever met. Food and coffee is always great. Thank you!

Always dirty. Every time I come here, the tables are not wiped down, the chairs and booths have food on them still. Luckily I always have wipes on me, so I wipe down the table each time. Also I don't think they vacuum regularly here. Crumbs all over the carpet. read more

The food is pretty consistent from Panera to Panera. This Panera tho needs to be remodeled or closed. The booth benches are torn. The washrooms are disgusting. read more

Every time I come here they are running out of things like bread (yes, bread bowls too) and they gave me the smallest corner of bread with my half sandwich, seemingly not even a complete half. My salad was soggy and it's just nearly impossible to enjoy. $25 and not worth it one bit read more

Breakfast is just OK. Too many bakery items that are high in sugar, but not really that tasty. Breakfast sandwiches are just so-so. McDonalds breakfast sandwiches are much better and less expensive. Panera has a sandwich made with an egg over easy. The yolk drips out when the sandwich is eaten. Not good on a clean shirt. They will not make it with the yolk cooked. The floor under the booths is often quite dirty. Really, McDonalds is a much better choice and it costs a lot less too. read more

Worst curbside pickup ever, was slower than my grandma going to the store and cooking a homemade meal!!!!

What started as very frustrating and unfortunate was that my order was not ready when I arrived after speaking with a manager to set it up in advance. However, Sean and two amazing girls got my order together very quickly and they were extremely friendly and helpful. Thank you guys for helping me to make my meeting a success read more

What happened to Panera? The quality has gone downhill in the last few years and the portions have gotten so small. I had to order two Mac and Cheese orders for my toddler, and he isn't even that big of an eater. The bread and cookies were stale. And we were all starving at the end of dinner. I think I'm going to have to break up with Panera for good. read more

It was right around closing time, they refused to serve us even though the door was open and customers were inside.

The food here is great but they have forgotten my side of bread several times and becoming very annoyed & frustrated with them forgetting I called & I was very rudely told "OBVIOUSLY it wasn't done on purpose so what do you want us to do about it." HORRIBLE customer service! read more