1. Treads & Sleds

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Grand Rapids, MI

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Treads & Sleds

4.0 (1 review)

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15 years ago

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Riders Discount

Riders Discount

(6 reviews)

Outstanding customer service!…read more Their initial service was fantastic, the price on the product I purchased was very competitive, all professional commitments were met, and all service expectations were exceeded. After the sale, a bad situation arose, one of which they DID NOT cause. After the situation arose, I called to mostly just gather data, but the representative did not allow it to be left at that. After she told me what they were going to do for me, I was so shocked at the response, that I literally had to have her repeat herself, because it was handled so well (i.e., with full interest of the customer's satisfaction in mind), that it sounded too good to be true. I suppose my shock to outstanding service is an indicator of the level of service I'm used to. A+, five stars, absolutely fantastic customer service. These people will take care of you, buy nowhere else.

For the most part motorcycle parts dealers all have good service for online or phone ordering. The…read moreproducts and prices are similar. Rider's Discount is no different, except their prices are much better and the service I experienced is excellent. I just picked up an R6 and found Riders Discount on an R6 forum. I dealt with TJ who over the phone was able to answer all of my questions, and give me advice and feedback on parts selection. Over the phone he took my order, and with most parts in stock he got them shipped to me quickly. I just got the box by Fedex and everything is there just as ordered. TJ and Riders Discount exceeded my expectations on price and service.

Good Motor Company - Side profile of the store

Good Motor Company

(4 reviews)

Purchased a vehicle from Good Motors today. Very professional; straight talking with a friendly…read moreattitude. Thanks.

We bought a used 2015 Subaru crosstrek from Good a couple of months ago. Initially, I was pleased…read more The customer service was good and the process was fairly easy. The car was clean and drove well during our test drive. Everything seemed to be working properly and we checked the carfax. We were happy with the purchase. Until now. I learned today that the tires on the 2015 car are likely the original tires and are (and have been for some time) unsafe to drive on the highway. The mechanic at the Subaru dealership told me that we're lucky we haven't had a blow out and gotten into and accident or hurt. We have taken this car on long trips already and a lot of that has been on highways-- I am so glad nothing has happened. But I am furious that Good felt comfortable selling us a car that is unsafe to drive. We have not put so many miles on this car in two months that we have worn the tires down this much-- the mechanic today said they should have been replaced 2-3 years ago. I am sure that Good knew this but didn't want to spend the money. Sure, I can be blamed that I didn't check the tires. But to be honest, I wouldn't even know how to. And I think it's terrible that Good sold us a car with tires that they not only knew were unsafe, but on top of that, didn't bother telling us, either. I would have still bought the car and negotiated the price down and happily replaced the tires and given a good review. But the sneakiness about it is disgusting to me. Now I have to buy brand new tires on top of the price of the car and negligence of the staff. And thank the heavens that nothing happened to us before I found out. I wouldn't recommend buying here but if you do, bring someone who knows what to look for to check it all out. Don't blindly trust a dealership who clearly doesn't care about the safety of the cars driving off their lot!

Treads & Sleds - motorcycledealers - Updated October 2026

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