If you are looking to buy a car I would highly recommend Crown motors whole sale on butternut…read moredrive. I just recently bought a new car from them and we have bought from him before which we were very pleased with them. He was very helpful with helping me pick a car that was right for me. He found a car in my price range and was very kind and helpful. I would recommend if you are looking to buy a car give them a look. They are family friendly and always about helping you find the car that makes you happy.

Tony and his wife, Crystal, were really easy to work with and did not apply any high pressure…read moretactics. We found a vehicle we liked at a decent price. There were a few issues with the vehicle that Tony had taken care of prior to taking possession of it.

We are a body/custom shop and routinely perform engine swaps for customers. We have, within the…read morelast couple months, ordered two engines from Grand Valley Auto Parts. One engine looked fantastic, the other had a couple parts damaged on it. We informed them of these parts, sent them pictures, and Jordan saw to it that they were replaced immediately with brand new OEM parts. He was prompt, professional, and eager to please in making everything right. Remember, these engines are used and many, if not all, are out of wrecked vehicles. We were very pleased we got more than we asked for. Thank you to Jordan and Grand Valley Auto Parts for your professionalism and expertise.

Perfect in all ways .Sent an extra part at no cost to me. The only place to shop for used Corvette…read moreparts Thanks Jonas for all your help.

We were hit in our 2011 Toyota Sienna and the van was totaled. No one was hurt in our family of 7,…read moreso we knew we wanted another Sienna. Crown was the easy choice and worth the drive from Grand Rapids. They got us into a used God Certified Sienna. Every interaction was honest and thoughtfully explained. Thanks to Cam, Nate, and the whole team at Crown. We will be back to Crown for sure for future needs.

My wife brought our car to Crown Motors Toyota for an oil change…read more She was told that the left and right sway bar link had a torn boot. We scheduled another appointment with them to have the parts replaced. We dropped of the car and Toyota called us that they couldn't replace the sway bar links because they were not OEM. They put everything back together and I ordered the sway bar links myself and have them installed by an independent mechanic. To my surprise my mechanic called me and said that the sway bar links are in good condition, no torn or cracked boots, no need to replace. How can I trust Crown Motors Toyota to service our vehicles?

We test drove a vehicle at Broadmoor Motors in Wayland. We worked with Tim and he was great. The…read morecar ended up not being what we needed, but we really appreciated his customer service. He was very friendly and helpful without being pushy. We asked for a local bakery recommendation and he suggested Simply Celia's in Wayland and then handed us a $10 gift card! It was over the top and very nice of him! We went out for breakfast and it was delicious! I would go back and work with Tim!

They buy damaged / salvaged cars from auctions and list them as excellent condition vehicles to…read moregouge uninformed customers. At first I wondered if they were dumb, but after talking with them for a while, it turns out they are just greedy and borderline unethical. Good luck with your business, guys!

He Deserves a Trophy (and Probably a Raise)…read more Let me tell you about my car salesman, Jerry Mead-- part car whisperer, part therapist, part magician. I walked in thinking I'd just "browse" (aka pretend I knew what I was doing) and somehow left with the perfect car and my sanity still intact. That alone deserves five stars. Jerry didn't pressure me, talk over me, or try to sell me something ridiculous like a convertible in the middle of winter. Instead, he actually listened to what I wanted (a rare skill these days), answered all my weirdly specific questions, and even laughed at my terrible jokes. True professional. He walked me through the process like a friendly GPS--recalculating when I got distracted by shiny things, steering me away from bad decisions, and making sure I didn't crash into a bad financing plan. By the end, I almost invited him to Thanksgiving. (I didn't. But I thought about it.) If you want someone who's honest, hilarious, and genuinely helpful--run, don't walk, to Crown Jeep and ask for Jerry Mead You'll drive away happy, and possibly with a new friend. Or at least someone who deserves a solid Yelp shout-out.

The drivers side sun visor in my $80,000 Jeep Wagoneer broke, and was hanging down in front of my…read morewinshield, so I couldnt see to drive the car. I called Crown Jeep to schedule service. After 15 or 20 minutes in their AI automated telephone hell, I was finally able to leave a voicemail requesting a call back. Took them 3 hours to call me back, only to make me repeat all of the info I gave to their AI phone system, and then they tell me there was a 4 to 5 week wait for a service appointment. Insane! Jeep Corporate was no help- took me 3 days to get a call back from them. I called another Jeep dealer, was able to talk directly with a service writer, and got in on the same day. CROWN SUCKS! THEY. DON'T. CARE. DON'T BUY FROM CROWN. No place to leave a review on the Crown Jeep site. No wonder why, with service like that

The turn around time was super fast and unexpected in a good way they had it back to me within 3…read moredays looking like new originally I was told two weeks 10/10 recommend for services here great staff too

The staff are incredibly helpful and communicate the state of your vehicle in very convenient…read moremanners. They can call or text updates on your car. I had additional concerns about my car and the mechanics went above and beyond to address the concerns. Their expertise put me at ease that my vehicle was functioning as it should. FYI, I believe they are well liked and busy as we had to wait more than a week to get our car serviced.

I've had multiple vehicles serviced at Forest Grove Auto over the years, from routine LOF to major…read morerepairs. Their customer service has always been top notch. They are competent and maybe most importantly honest. You might find somewhere cheaper but you'll be hard pressed to find somewhere more competent and honest.

We have used D's Auto & Truck Repair since we came back to MI 4 years ago and they never…read moredisappoint. Donovan has been a pleasure to work with to keep my maintenance up to date on my Toyota. They are honest and will keep you posted on any repair. I am very pleased.

Excellent customer service. They were honest with me about what was wrong with my car and gave me…read moreoptions that fit within my budget. I never felt like they were trying to upsell me on added repairs.