I don't like leaving negative reviews, and I tried hard to avoid doing so here--but I'm sharing…read morethis in case it helps someone deciding where to take their vehicle, especially for anything more complicated than a basic exhaust job. What went well: They did help me choose a setup that met my expectations for sound. From a "parts selection" standpoint, I got what I asked for. The problem: I'm now paying a second shop to do the job I originally came here for: The whole reason I brought my vehicle in was for the exhaust to be tucked up properly and routed cleanly. Instead, the installation was left hanging significantly lower than it should, it wasn't aligned evenly, and the overall workmanship looked rushed and sloppy. At this point, I'm having to pay another shop to correct the fitment and complete the objective I came here for in the first place--which is frustrating and avoidable. That concern also turned into a safety issue: when I drove to another shop afterward, my wife followed behind me and called asking me to pull over because the exhaust was swaying so noticeably while driving. I tried to give them a chance to correct it I went back in good faith to let them make it right. I tried to explain the issue and work with Lyndsey, but I got nowhere and didn't feel my concerns were being taken seriously. Let alone heard. Second opinion confirmed the issue immediately: I took the vehicle to another shop. They got it up on the lift, immediately understood what I was pointing out, and even commented on the poor workmanship. Bottom line If you only need something simple and you're not picky about fitment, maybe you'll have a different experience--but based on what I received and how the follow-up was handled, I would not trust this location. I have two identical vehicles. One has a standard Y-pipe, and the other (serviced at plainfield) has a more "aggressive" rumble box. Both are otherwise stock. Originally, the serviced vehicle sat at roughly 4" from the body at the center exhaust. Just as the completely stock vehicle pictured does. When I removed the mufflers from the sportier vehicle, the pipe dropped significantly. Lyndsay and her tech are claiming the nearly 8" it's currently hanging is "stock," which doesn't align with OEM. Again, I brought this in to have it brought back up and new hardware welded in. They simply welded in some hardware and called it a day. This was an incredibly disappointing experience.

Honest, prompt, economical, and friendly. I was so pleased by the way I was treated. I was bracing…read moremyself for a huge bill. But they fixed my problem and sent me off with a very reasonable bill (a fourth of what I was expecting) - shocking!

Locked my keys in my car and they were there an hour before any other quoted times by other…read morecompanies for almost 1/2 the price. Diver took very good care if window after service to ensure a proper seal

Do not call them! Just call Merls.. they charge more and the guys don't know what they're doing…read more Don't risk them damaging your car

Great service! Took care of my problem quickly and efficiently. This is a trust where the Service…read moredealer.

What a horrible dealership. Spoke to "Greg" who apparently is the new car manager.. Was quoted one…read moreprice, then when we arrived at the dealership was told an entirely different amount. He found the paper he had written the numbers down on and said "I have no idea how I came to that number.. I guess I'm unorganized". What a terrible experience. No chance I'd ever purchase a car/truck from this place. What a waste of gas driving to the middle of nowhere. I'll stick with the local Fox dealerships.

Very experiencing Towing company called immediately back offered quote and on the day I requested…read morethe code they called to schedule the pick up. This company is 100% reliable and will use again

Just awesome service. Very prompt. If I could give you 10 stars, I would. You guys rock!!read more

My daughter suggested this place. Ted's was reasonable with both the timing and cost. The people…read morewere great as well. My vehicle runs better than ever. I'm glad I went here and I will definitely be back.

two college kids with a truck load of stuff moving into their own house, broke down right outside…read moreof it. we went in and asked if that had any openings for the weekend, any help, and they said nope! you're on your own.

I called them earlier in the day to see if they had what I was looking for. I drove up to Wayland…read moreand purchased it. Staff were absolutely amazing.

My first negative review ever online,.when I purchased the trailer, they were nothing but nice and…read moremade me feel great. There was damage to one panel and the license plate light, they said they would take care of it no problem. A few other problems came up about took the trailer back to them on December 7 of 2024 and haven't seen my trailer since. Today is May 20, 2025. If I sneak in a call I get that beating around the bush feel. They made me feel like the interior panels wouldn't be covered under warranty delaminating, but the manufacturer assured me it was. No responses to emails now. I am in negotiations with lightning trailers to fix some of the problems and they won't even call them back. They backed into my trailer and damaged a few more panels. I asked for pictures about a month ago and they won't send me pictures of the damage. I live over 2 1/2 hours away so I can't just drop in. michael's Customer service is horrible and warranty. Service is horrible. I can't believe I am the only negative review on their page.

Great service from start to finish. Removed all of the road salt from my carpet in the vehicle!…read more Detail was awesome and highly recommended!

Car had not been deep cleaned longer than I want to admit and Jeffery didn't bat an eye. Great…read moreservice and value. Friendly and the best part was I didn't have to worry about bringing my car anywhere because he came to me!

I was very happy with their work. I had window film put on the whole house (5 hours worth of…read morework). They did a perfect job and I was very happy. Would certainly recommend them to anyone, very professional job and pleasant, polite gentlemen.

I've used Matt for 5 vehicles and 1 business job now and I've been more than impressed with his…read morequality of work and cost relative to others in the area. I won't go anywhere else and plan to send anyone who asks back this way.