dude put a spare on a steering tire instead of the rear as industry standards state. Either lacks…read moreintegrity or needs to brush up on his knowledge? Either way, I absolutely would not recommend this guy.

Called after 10pm on a Friday night due to locking my keys in the car. They answered quickly,…read morequoted me HALF of what other places charge and got here in the estimated time. Will definitely use again if needed!

White Knight Roadside and towing is the BEST!!! I personally want to thank Garth for is…read moreprofessional and prompt service in helping me get my vehicle towed to the dealership today!!! Thanks again, you will definitely be my go to in the future.

This is my fourth time using this service. The other three previous times were due to the fact that…read moremy battery was dead and needed a jump. This time accidentally locked my keys in my vehicle. Garth, the owner of White Nights Towing was very quick to respond and came out immediately to help me within 20 minutes. He is very friendly and knowledgeable about car issues. Service will cost anywhere from $65-$70 depending on what you have done. thank God for my roadside insurance reimbursement program.

Blew a tire. No spare. Needed a tow home. Called WMT. Tim was out pretty quickly, especially…read moreconsidering it was Mother's Day. All repair shops were closed. He carefully loaded our car and took us home. Pleasant, reasonable, we made the right choice.

We waited 2.5 hours for a tow truck just to be told they couldn't do it. When in the past the car…read morehas been towed perfectly fine for the same issue. Told we'd probably have to pay out of pocket even though we went through insurance and then whole attitude changed when we told them who we go through. Just seemed very odd and the worst towing experience I've had.

Used them twice. Frustrating and unsettling both times. Receptionists are completely clueless. The…read morenight one is rude. They get the job done, but you will worry about your vehicle the whole time as they do not come off as professional or experienced

From the owner: J's Towing provides towing and roadside assistance to the Grand Rapids, MI area.read more

I scheduled service to have snow tires put on my car. They were easy to schedule and the service…read morewas fast. Everyone I interacted with was professional, kind, and courteous. They are also storing my regular tires which is nice. They're great to do business with and I can't recommend them enough!

My front driver side tire kept losing air so I brought it in to see what was wrong. Staff were…read morevery friendly and responsive. I didn't have an appointment and they got me right in. Only took about 20-30 minutes to find that my tire had a nail in it and patch it up. Price was reasonable. Would definitely recommend!

J's Towing has been avoiding me after they damaged my basketball hoop in my driveway. I…read morespecifically asked them to bring a wheel lift tow truck as my truck was in the garage but they brought a flat bed anyway. I figured they know what they are doing more than I would. Well, they ended up hitting and bending my basketball hoop which was less than a year old. All good, accidents happen and I truly felt bad for the nice young man that did it. However, I expected the company to rectify the damage they caused or at least communicate with me to see what could be done. The dispatch lady was nice as well, but the owner not once returned a call or responded to an email after I was told he would. This is poor service and I advice not to utilize this company as there are plenty of others who I'm sure would take responsibility if they made a mistake.

I live in the Applegate community in Kalamazoo. this evening, Saturday, at approximately 6:30pm a…read moreflatbed tow truck from J's came flying both in and out of the neighborhood. As with most residential neighborhoods, the speed limit is 25mph, and this truck was going AT LEAST twice the legal limit. We have many families with small children and dogs who enjoy walking in peace and safety, and there is no excuse for professional drivers putting lives at risk. Based on this experience, I would NEVER use J's towing, and I will make sure everyone in our development knows why.