Merl's towing transported my vehicle and damaged it by loading it negligently causing the fuel tank…read moreto be torn in half and they refuse to take accountability. They left it in the lot on a jack stand that was on soft ground. the jack stand sunk in further complicating removal from the impound. When i requested assistance with the improper storage I was told that its not their problem, and they cant control the weather. After contacting them for insurance they refused and offered to give me $300 or $700 to buy the title to avoid liability never once did Brian Young offer to handle this professionally. They have changed insurance companies within the last 2 years because they cause damage all over town.

Lady was helpful at the main, guy at the storage was extremely disrespectful. Towed a buddy's car…read moremostly because of his out of state plate and the temporary handicap tag that was mine. Charged extra fee for "abandonment" where the car next to us had 4 flats and couldn't move if you wanted it to. Glad I don't have to worry bout this company ever again.

Friendly tow driver. Showed up fast. Took good care of my vehicle. The dispatcher was professional…read moreand courteous.

Amazing service! Great response time! Professional, personable, and cost-effective!!…read more Highly recommend!

I accidentally turned my auto lights to the on position while in a hurry....5 hours later at 2:15…read moream I had a dead battery. I submitted my request through the AAA app and was told one hour wait. It was 5, maybe 10 minutes before the driver appeared. He had my car started and ready to go in 5 minutes. Very friendly driver too!

Friendly and skilled driver Ryan helped transport our minivan to the auto repair shop after hitting…read moreroad debris that caused a radiator leak. Modern flat-bed trucks made loading fast.

Locked my keys in my car and they were there an hour before any other quoted times by other…read morecompanies for almost 1/2 the price. Diver took very good care if window after service to ensure a proper seal

Do not call them! Just call Merls.. they charge more and the guys don't know what they're doing…read more Don't risk them damaging your car

Awesome service. Good people. Average pricing best in the area…read more Very friendly and extra helpful. Was not satisfied until I was with his serving.

A big shoutout and kudos to Nate with Road Warrior Roadside Service!…read more My car began to lose power when I was on I-96 during rush hour recently. I managed to limp the car off an exit ramp leading to the Belt Line. Fortunately, I managed to get my car out of the way of other people who were exiting. But, it was clear to me that I needed a tow truck. I have AAA. And I called AAA. But, all it did was to lead me through a series of frustrating prompts to a website that didn't take my information. It kept showing that there was an error of some kind. I tried this five or six times and gave up. Finally, I checked Yelp to see if I could find a nearby towing service. The first business that came up was Road Warrior Roadside Service. I called. Nate answered. And he was there shortly afterwards to take care of everything! Nate took me and my car to an auto repair shop close to my house. I left a key drop for the mechanics there who I know will be working on it soon. After that, Nate took me home to make sure everything was okay. Nate is a pro! I would give Nate and this business 1000 stars if I could! Thanks again, Nate! Paul

Jay, Chris, and the staff at East Beltline really helped me tow my car on Thanksgiving day. They…read moreprovided excellent service, reasonable pricing, and helped my family and I in a pinch when I was traveling to Illinois for the holiday. I appreciate all that they do! Thank you.

If you need auto repair and are located in Grand Rapids or Plainfield Township East Beltline Auto…read morerepair does a great job with fair prices.

I have always used you guys. By far the best towing company in Grand Rapids! Thank you for your…read moreservice!!

Called this place after I was in an accident and my car was towed there and they were incredibly…read morerude over the phone and obnoxious they refused to let me have my insurance company pay for the towing which I have coverage. The guy working at the lot was very helpful and curtious but the people on the phone were awful.

Asked for Time frame to get my truck to a shop about 2 miles away, truck was ready to go. Two hours…read morelater, I HAD TO CALL, to check if this was still happening. No notification of their so called "shift change." If you have all day to spend waiting for them to follow through, then you may or may not have an issue with them. I drove my truck with a broken brake line and no fluid to the shop, paid shop to take me back to my lender car to be able to go back to work. If you want to be informed, don't call ABC.

They are not to be trusted!!! Had an emergency, & no other choice but to give card info over the…read morephone. 2 weeks later a phantom charge of 146$ on my card, & I had no contcact what so ever for them to recharge me. Very unprofessional on their behalf!!

Very experiencing Towing company called immediately back offered quote and on the day I requested…read morethe code they called to schedule the pick up. This company is 100% reliable and will use again

Just awesome service. Very prompt. If I could give you 10 stars, I would. You guys rock!!read more