White Knight Roadside and towing is the BEST!!! I personally want to thank Garth for is…read moreprofessional and prompt service in helping me get my vehicle towed to the dealership today!!! Thanks again, you will definitely be my go to in the future.

This is my fourth time using this service. The other three previous times were due to the fact that…read moremy battery was dead and needed a jump. This time accidentally locked my keys in my vehicle. Garth, the owner of White Nights Towing was very quick to respond and came out immediately to help me within 20 minutes. He is very friendly and knowledgeable about car issues. Service will cost anywhere from $65-$70 depending on what you have done. thank God for my roadside insurance reimbursement program.

Dorr Standard is our go to repairman! Quality work, great customer service fair prices.read more

Dennis C. We had to get some exhaust work and oil change,…read moretiming chain, fuel pump, spark plugs and other work done. We got great informational service both on what was wrong with the vehicle and when to expect the work to be done. The cost of the work to be done was pricey, but what timing chain replacement isn't. We are happy with both the service and repair of our vehicle, and will bring it back there, if any work needs to be done in the future. (Crossing our fingers and knocking on wood with that said)...LOL

I had a flat tire and Fifelski was the tow company my insurance called to have them change it…read more Great friendly service! Thank you

Dillion was my tow truck driver. he was super nice and very helpful. picked up early and was very…read moreunderstanding and empathetic of my situation. offered compassion and was sensitive to my situation with the car trouble. great towing company. went above and beyond. would highly recommend this business insurance covered this, towed approx 11 miles

We needed a car towed 3.5 miles up the road to a repair shop. I called around to different towing…read morecompanies and they all wanted $80.00 to $86.00 dollars, J Geps quoted me $65.00 bucks. He showed up with a nicely designed, clean, relatively new looking tow truck and he didn't charge $10.00 extra to have it put up on the flat bed. He was friendly, professional and even gave me a hint about how tow companies work. He said competition is tough when you have tow companies who have listings under different names, they know you are going to call around for pricing but what you don't know is that they are listed under different names and chances are they pick you up on their caller id and with each call they come down a dollar or two. I highly recommend this company for their work and that very valuable tip on how you get played.

I backed into a truck's bumper (stainless steel) with my plastic Toyota bumper and I had a big dent…read moreand the bumper was hanging. I stopped at Car and Collision and the manager was so kind. He took my car into the garage and worked a small miracle on my car. The dent was gone and the bumper was reattached. We have gone to this place for over 40 years and have always gotten great service, but with new owners now, I was not sure. They are definitely keeping up the great work that Jim started. They were kind, respectful and so willing to help. I would recommend this place to anyone who admires good service with a smile. Thank you again for your kindness. I will be back. Cathy Mulder

Jim, the person that does estimates at Burton Heights Auto Body will promise to do things and then…read morenot follow through. I had an insurance claim that needed attention. Jim gave me an estimate a few months ago for additional minor repairs along with a complete paint job. When it came time to do the work, Jim then increased the price dramatically. He then promised to raise the vehicle on a lift when it was in the shop to give me a more accurate estimate. That new estimate never happened as Jim said parts were not available. I checked online as soon as I returned home and found several sources for parts. I also asked for an alignment while my vehicle was in the shop. Jim told me that someone crawled underneath the car and said it did not need an alignment. That is not how you check alignment. Really, If the vehicle pulls to the left or right then it is alignment related. The vehicle was never raised on a hoist nor put on an alignment rack. I let Burton Heights Auto Body repair my vehicle and was not satisfied with the service, nor the deceit and unkept promises. I have referred many people to this establishment in the past making the company many thousands of dollars. That does not include the thousands that I have spent. Yet, when I had to go through the process all Jim cared about was the insurance check and not making the customer happy by meeting the requirements and promises that he made to me. Deceit is not good business... NO MORE REFFERALS!

Was unable to remove my prior review…read more Am working with Eds Body Shop as cost of repairs from a crash exceed Insurance value of car. Had added enhancements on car. Am looking for a detailed list of repairs to discuss. Or if Eds recommend second opinion.

So far the pervious posters review has not been my experience at all. Communication has been…read morehorrible. They have never called me. I've had to call them every time the truck was supposed to have been done and wasn't for some reason or another. Last week it was early this week. Wednesday it was tomorrow. Thursday it was tomorrow by 3. Today I had to call at 2:00 to make sure it was done and was told I could pick it up anytime before 3:00 because they were closing early. When I asked why they never called so I could actually make it there by 3:00 she claimed she had just then been told it was done. I really don't believe her this time. Every time I have called she was just about to call me. She did make arrangements for me to pick up the car on Saturday, but it really is the least they could do at this point. They have had the vehicle for 22 days for a $3,000 repair. In the end they did good work. Worked out the details and met us on Saturday to pick up the truck. Will I go back? I don't know. I sure do wish they communicated better.

Two times, I had my truck in there with pretty major issues, they were very honest, fair, and…read moreupfront about what needed to be done immediately versus what could wait. Their pricing is more than fair, they were speedy, and always very friendly.

The only honest mechanic that I have come across is CARS auto in Jenison just off Chicago drive and…read more18th. He was super honest and they got the diagnosis right on my jeep first try. Didn't replace unnecessary parts and were cheaper than everyone else that quotes me. They were honest about their workload and still managed to get the job done way earlier than expect. They are my go to for now on!

My car was making a noise when reversing. Made an appointment, toke car in. Johnny, (the mechanic)…read morelooked at my back brakes and saw the problem, the e brake was out too far. He pull in back in and fix it. When I came to retrieve my key, Johnny said no charge, just a little fix. Wow!!! What a nice gesture, I will definitely tell all my friends and family to take their cars there. Thank you for fixing my car. Thank you!!!!! I highly recommend this place for any car issues. Please continue to support our Asian small businesses.

I have recently had a repair:…read more P & J Auto Repair plus.google.comShare 1 Google review - Write a review 3045 Madison Avenue Southeast Grand Rapids, MI 49548 (616) 475-9994 Water pump and serpentine belt. While waiting in the customer service area the owner Johnny told me " that he was having a problem getting my car to heat up'', so he let it run . After some time the repair was made the car was pulled out (and paid for) where upon I immediately pointed out a loud groaning in the engine accompanied by loud valve tapping. Johnny said perhaps it had been that way and I had not noticed? Since my need for a vehicle was imperative taking care on my conically ill son I had no urge nor extra money to go back to the repair facility to be told ''so sad to bad'' it has been 2 weeks of listening to it, which became to much, and I went back today. Expecting nothing, I was not disappointed, they pulled the car in, huddled around it and shortly after which I was told '' it was internal. and not his problem''. I told him ''Johnny. you know very well that it did not sound like this when I brought it in''? All he said was ''it was internal and not his problem'' Before I took it in I went to another repair facility which told me that ''more than likely the car was left unattended and over heated to the extent that it warped a valve and was not detrimental, yet unlikely to fix it self'' I would like to complain to warn others to be very very careful.