I don't like leaving negative reviews, and I tried hard to avoid doing so here--but I'm sharing…read morethis in case it helps someone deciding where to take their vehicle, especially for anything more complicated than a basic exhaust job. What went well: They did help me choose a setup that met my expectations for sound. From a "parts selection" standpoint, I got what I asked for. The problem: I'm now paying a second shop to do the job I originally came here for: The whole reason I brought my vehicle in was for the exhaust to be tucked up properly and routed cleanly. Instead, the installation was left hanging significantly lower than it should, it wasn't aligned evenly, and the overall workmanship looked rushed and sloppy. At this point, I'm having to pay another shop to correct the fitment and complete the objective I came here for in the first place--which is frustrating and avoidable. That concern also turned into a safety issue: when I drove to another shop afterward, my wife followed behind me and called asking me to pull over because the exhaust was swaying so noticeably while driving. I tried to give them a chance to correct it I went back in good faith to let them make it right. I tried to explain the issue and work with Lyndsey, but I got nowhere and didn't feel my concerns were being taken seriously. Let alone heard. Second opinion confirmed the issue immediately: I took the vehicle to another shop. They got it up on the lift, immediately understood what I was pointing out, and even commented on the poor workmanship. Bottom line If you only need something simple and you're not picky about fitment, maybe you'll have a different experience--but based on what I received and how the follow-up was handled, I would not trust this location. I have two identical vehicles. One has a standard Y-pipe, and the other (serviced at plainfield) has a more "aggressive" rumble box. Both are otherwise stock. Originally, the serviced vehicle sat at roughly 4" from the body at the center exhaust. Just as the completely stock vehicle pictured does. When I removed the mufflers from the sportier vehicle, the pipe dropped significantly. Lyndsay and her tech are claiming the nearly 8" it's currently hanging is "stock," which doesn't align with OEM. Again, I brought this in to have it brought back up and new hardware welded in. They simply welded in some hardware and called it a day. This was an incredibly disappointing experience.

Honest, prompt, economical, and friendly. I was so pleased by the way I was treated. I was bracing…read moremyself for a huge bill. But they fixed my problem and sent me off with a very reasonable bill (a fourth of what I was expecting) - shocking!

I knew my Toyota RAV4 was due for a check-up (started making some sounds, misaligned tires, and the…read morebrakes felt off after 12 years of driving), but I hesitate to find an auto shop on my own since I have limited car repair knowledge. Fortunately, a good friend of mine recommended Acme Tire & Auto in Rockford, so I decided to call and stop in! My friend and I talked to Alex, whose the owner of Acme Tire & Auto, and he was absolutely friendly and sincere about the work that was needed! The first time I stopped by, I needed an alignment and oil change, which was done very quickly! I needed to head out of town for the week, so Alex was mindful about my limited time in the area. Very reasonable prices! The second time, I came back to get my brakes changed. Per the advice of my friend, he recommended coated rotors since I usually keep my car outside through all the seasons. Alex was able to order those parts the same day, so I was able to decide that when I dropped off my car. Overall, great experience getting car work done! I would definitely recommend this place to friends and family. Price - fair & reasonable Accessibility - easy to find location Customer Service - friendly & honest Timing - great! Accomodating

Alex has been the most accommodating and fair mechanic I've ever worked with. It is important to…read morehim to make sure that you can worry about your life and not your car. He is always kind, understanding, and gracious. It seems he has a lot of regulars because every time I am in there he knows his customers and they know him. I feel that he will try to do everything he can do for you.

My car needed realignment and several other things attended to…read more Doug and Paul explained the issues and fees upfront and have an estimate. They were very helpful and fair and I can't say enough nice things about the owners and employees. As a woman going for car maintenance, I am very happy and highly recommend.

My car alignment was terrible. They told me what wrong and did a rough alignment to help my car…read moredrive better than it had been. They didn't charge me. I will be returning once the work is complete.

Locked my keys in my car and they were there an hour before any other quoted times by other…read morecompanies for almost 1/2 the price. Diver took very good care if window after service to ensure a proper seal

Do not call them! Just call Merls.. they charge more and the guys don't know what they're doing…read more Don't risk them damaging your car

Jay, Chris, and the staff at East Beltline really helped me tow my car on Thanksgiving day. They…read moreprovided excellent service, reasonable pricing, and helped my family and I in a pinch when I was traveling to Illinois for the holiday. I appreciate all that they do! Thank you.

If you need auto repair and are located in Grand Rapids or Plainfield Township East Beltline Auto…read morerepair does a great job with fair prices.

I wish I could give them 6 stars! I have been going to Northeast Automotive for about 7 or 8 years…read morenow and have always had great experiences. They are honest, fair, and don't push things on the customers. They have a family business feel and have even helped me out when I was in a pinch on the roadside! Thank you Paula, Cliff, Cody, Kevin, and everyone else whose names I don't know!

Honest and fair prices for repairs. Been a customer for a few years now and we've always…read moreappreciated the service and honesty from the whole team at NE. They don't try to push anything on the customer like other shops which is refreshing and their timing to have repairs done is reasonable.

These guys answer right away, head right over, get right to work, and are very professional…read more The prices are low! I have tried most services in town and this is my favorite!!!

Called to see about getting my truck pulled out. The guy that answered the phone was so RUDE!! I…read morewould NOT recommend this place!!

Had a newly purchased used 2011 Cadillac die the day after making it official with the Sec of…read moreState. Completely unexpected after seller paid for all repairs to make sure it was mechanically sound before sale. Battery had completely died at the end of the workday even though it had been fine for the morning drive. Grant came out to tow the car, able to get it into neutral to get it up the ramp and everything. Super grateful to East Beltline Towing for their help! Super reasonable price to get it towed to the repair shop so it could be looked at as soon as possible. Highly recommend these guys if you find yourself on the side of the road for whatever reason!

Chris did an awesome job of moving a Chevy SUV that's been parked on my parents' driveway for over…read morea year! All the wheels were locked and mice had chewed through the wires under the hood, but with Chris' experience and knowledge, he was able to move it off the driveway and safely deliver it to its owner. The price for this difficult tow wasn't bad at all! It was worth it! Chris arrived at the time the lady on the phone stated. Making the payment and scheduling the tow was easy and fast. Thank you, Chris!