Dev and Cam are awesome got me out in no time flat checked all my fluids tires and both air filters…read moreeven recommended wipers I've gone to the dealership and all they told me is to give them my keys and you'll have it back within an hour or so lube techs and mechanics get so much hate for doing their job people treat them like they aren't human to trying to make it hats down for the guys at take five

Took my vehicle here for an oil change and was pleasantly surprised by the team and their work…read moreethic. This business offers a lot of services, and offers quick and speedy oil changes. The team I was working with were super helpful and explained anything I asked about. They helped me get a good discount and helped me avoid paying a full industry-standard price. Though, you do pay a lot for the speed. An oil change here can be quite steep. But, I believe that if you are in need of a quick oil change without the risk or worry of being ripped off, than this is your place. Strong recommend.

This place is quick, affordable, the amount of services they offer is surprising for how efficient…read morethey are. I really appreciate them.

I trust them a lot more than the other quick oil change places in the area. I feel like they are…read morefast, I never have any issues, are reasonably priced for what they are, and have never had any issues. I don't know that I would get much done outside of an oil change or inspection, but every time they have done something for me, it's been fine. I don't think I have ever been here longer than 15-20 minute, but I am often out in about 10. I would recommend.

Yes, they are more expensive than other places. But you can drive up without an appointment, get…read moreyour oil changed without having to get out of your car, and drive off in just a few minutes. That's why you're paying extra. Also, they only do a few things. An oil change, an air filter, wiper blades....They don't overhaul engines, they don't do AC repair, they don't sell tires. So when you go there to get an inspection, if something is going to fail, you know it's because it failed and not because they are trying to get more money out of you. (Not that all places do that, but you have piece of mind that it's not being done here.)

Update as of 1/31/26. I have been to this location multiple times since i last wrote my glowing…read morereview. Since then every-time i go I'm stuck waiting for an inspection or told the inspector went home so no inspections the rest of the day. Isn't the whole point of valvoline to be able to pull in get your vehicle serviced and be out in a timely manner? Maybe i was just lucky the first few times i went and was able to catch the right time to get an inspection and oil change. I could have just made and appointment somewhere else if i wanted to wait an hour for stuff to get done.

Update May 2025. After the last debacle, the regional manager sent me a free oil change coupon…read more Time for an oil change, I went to the Lockport location. They told me they could not accept the coupon for some reason. I called the number on the coupon, and was told that indeed that location was a separate franchise and didn't participate, but Clarence did. Oh boy. The continuing story looked gloomy. I went to Clarence. Tony the manager told me that Lockport is under the same ownership as his location, but he'd take care of me. Another odd twist, but whatever. The experience at the Clarence shop was phenomenal. Night and day from the previous hassles with Valvoline so far. Jordan, the bay tech, was courteous, clear, concise, reviewed recommended services without ever being pushy, did the lights safety checks, offered me to donate to Ronald McDonald house...quick and efficient, while being genuinely politely engaging. Communication among the team while services were being checked off was superb. It was immediately clear that Tony runs a tight shop, with professionalism as the foundation. I didn't get any additional recommend does services at the time, but I will definitely consider Tony's shop when I am ready to get them done. Stellar team.

my car was very past due for an oil change, absolutely loved the workers that did my oil change…read moreand filled my fluids! i 100% recommend going to this location! always fast and reliable.

I needed a transmission range sensor and Pep Boys told me that they can't do that that I have to…read moretake it to the dealership or wherever I got the van. Well, they were incorrect, Top Value Transmissions got in touch with me and let me know that they take care of that. Amy, the owner wasn't sure if that was gonna be the actual problem or not until she saw it for herself. So I brought my van out there, it's borderline wheatfield and Niagara Falls, New York.. She had to order the part because I did in fact need the sensor, and it took six days to get there, so I went without a van, but I could've gotten it if I wanted it bad enough I just didn't really care at that point, I was so fed up with needing so much stuff done to the van to pass inspection. Amy found a lot of problems with it, of course. So she replaced the brakes and brake pads and other things that I don't know but everything that it definitely needed. And then eventually did the transmission sensor. Forgetting all the work done that I did it didn't cost too much. I mean it was a lot a lot for me. I can't afford anything is everybody knows, but just under $2000 to get a lot of work done. But just driving it home the van felt like a completely different van. Felt so nice. So she was able to take care of the job. I highly recommend her. She goes into detail about what you need. She's not a bullshitter and she even holds onto the parts that she took from your vehicle that were damaged and shows you afterwards and boy was mine in dire need of parts. Thank you, Amy and crew.

From the owner: Women Owned! Quality repairs at an affordable price. We will match or beat any written verified…read morequote within a 60 mile radius. After hours pick-up and drop-off available upon request.

The owner was very knowledgeable and help me identify a couple of issues I have with my truck…read more We're able to get the parts order and the work done in a couple of days no over paying and great service.

Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

Stopped by to get my vehicle checked out. I've had 3 warning lights on my dashboard lit up for…read moremonths, and I figured it was time. The employee explained to me upfront what the cost would be for them to diagnose and figure out what would be causing this issue. I am always weary of going to car shops because I know nothing about cars and I'm a woman, one who could easily taken advantage of in situations like this. Well, they gave me a call to let me know that the issue seemed to be resolved with a quick break fluid top off. They did not charge me the labor/diagnostic charge at all. I could not believe it!! They were kind, quick and honest! I will definitely be recommending this location to anybody looking to have their car looked at/repaired. It was a great experience and we will be bringing all of our vehicles here.

NEVER go here. I took a car in for an oil change and they left a piece of the old filter in and it…read moreCOLPLETELY destroyed the car. took months to get the insurance company to do anything and the company refused to speak to me. I was stunned by how inept an negligent they were. they are not just bad they are actually hazardous.

Rare to find honest people(wont rip you off and great value) that do great work. This is the one…read more Great service as auto-shop and communication, very knowledgeable, will always recommend housels, noting as they are the best, you may have to wait a week for a time slot. Only things that could be improvements are a good website for appointment making and services, secondary point of contact for inquiries, they are usually pretty good about picking up calls but haven't found a voicemail for when they miss calls

First time customer. 2017 VW Jetta. Brought it in to have looked at for a self diagnosed issue…read more Everyone is really nice. Got a very quick appointment to look at car for a potential estimate. What I like best is the honestly. They were extremely up front with me and explained everything clearly and politely. That's uncommon these days. Pricing is very fair for the expertise you get with foreign and domestic vehicle repairs. Anyways I would recommend. Stay away from the stealerships !

My first trip to Mike's was for an oil change per my dashboard notice. Mikie told me I didn't need…read moreone and set the "alarm" to the proper mileage. Obviously, I went back when it was due. He could have changed it then but was honest about it, more obvious than the dealership was. I have been going there for all if my auto needs. I find them to be honest, more than fair in what they charge, and treat me great. Some places treat women differently. I cannot say enough nice things about them and am so fortunate I found them. Thank you Mikie!!!

In my opinion customer service is great. I haven't had work done yet. But because of the owner Mike…read morehimself taking time to help me figure out which way to go when picking an engine replacement I know for sure I'm going with him. Mike, the owner I could tell right from the start is passionate about what he does. He went above and beyond to help me. Most shops if you don't know exactly what you want, will tell you to go and do research and come back, this is not the way he operates. Mike helped and gave me some suggestions on the way to go. I will post a follow-up after the work is done.

Amaizng fast expert service would recommend to anyone! Brought my truck in right when they opened…read moreand they had me outta there within 45 minutes, excellent pricing, really nice waiting room, they talked to me about my issues and treated me better than any shop ive ever visted!! I will definitely be going back to them in the future when i need new wheels and or tires!

Good place for a fair deal. Guy is always ready to get your business. I've dealt with him several…read moretimes in the past few years, even before this location. Check with him before you go elsewhere.