*Reposted from business website by original poster because these things take time to write!…read more After hitting something big on I90 while on vacation, we were directed to Fox Tire for help and we are so glad we were. Not only did they replace our wheel with an almost exact match on our 14 year old car, they straightened our bent rim so that we could try using it as a full-sized spare once we get home. They were friendly and helpful and we felt in very good hands. In about 1 hour, they found, mounted and balanced the new wheel, straightened the old rim and sent us on our way. So straightforward and honest - they were looking at every option to keep the price down and get us the best value. These guys know their stuff and I would highly recommend them!!

I've been coming to Fox tire since 2006 with my ford explorer & then all 3 of my Chevy trucks, from…read morethe 07, to 13 & now the 21 & work trailers are brought here for tires. They have always given me the absolute best service & prices for the tires. I tell everyone I hear asking for an economical tire place to go to FOX. I will always support this businesses

Amazing service, had a nail in my tire and when all other places wanted me to buy 4 new tires Tread…read morewas honest and able to fix one. All my other tires are in great condition! Thank you for being honest, we need more businesses like this!

Found out that the Tread Cities offices on Genesee street and the other in Lockport are no longer…read morethere. Found another place to take care of my tires.

Love the hard working Men and Women!…read more 2 years in a row I spent money on tires and in each case someone took ownership on my satisfaction and this is all during Covid... The excuse all businesses are using when service sucks... Kudos Dunn on a job well done!

I would give 0 stars if I could. I will never go back to Dunn Tire…read more Every time I've been there, I've felt like they're trying to sell me things I don't actually need. I really hope it's not because I'm a woman, but that's honestly how it has felt. I recently went back only because I had originally bought my tires there. One tire had a slow air leak, and I figured it would be the easiest and cheapest place to have it fixed. Instead, I was told they couldn't even "touch" the tire because it had to be replaced--and then they told me all four tires needed to be replaced. I specifically asked them to only look at the one tire because I didn't want them trying to upsell me, but that's exactly what happened. After I got very frustrated and spoke with the manager, they suddenly agreed that only the one tire needed to be replaced. This isn't the first time I've had this experience. On three separate visits for tire-related issues, they also told me I needed new brakes. Each time, I got a second opinion, and every single time I was told my brakes were completely fine. At this point, I have no trust in this business. It feels like making money comes before being honest with customers. I won't be back, and I wouldn't recommend them to anyone looking for trustworthy service.

I came here from west Senec/elma to get tires done on my mothers truck because my friend worked…read morehere and recommended it until I found out when I arrived they have fired their best technician because he was in the er for the previous week for lime diseas,not only did they fire him the techs that they had working on my vehicle were not competent to fill up all the tires to the same psi and failed to check for leaks driving back home the front tire kept on leaking air which shouldn't be happening after spending over 1,100 on tires now I am here again on another day off for them to fix the problems that were never there to begin with and shouldve never happened would not recommend anyone coming here for any kind of work

Thank you Selena! (Hope that's the way she spells it). The front desk staff are so kind and make it…read morea much nicer experience than other places I've been to. I can't imagine it's easy work being a mechanic, so I want to thank that team, too. I almost always come here for my NYS car inspection and I was surprised when my car started making a rattling sound *after* they replaced a part for me. I came back two weeks later expecting the worst- that I'd have to pay again for service to fix something that might be a result of their recent work. I am SO RELIEVED I was wrong! In an hour they stoped the rattling sound with a simple tightening of my heat shield and sent me on my way- didn't have to pay any service fees. THANK YOU for keeping my trust! Ideally the heat shield would have been tightened properly the first time, but I also recognize the convenience and luxury of having people work on a car for me. These guys are always busy, so I still want to give 5 stars again just for keeping my trust! Who can blame them for having to work fast to see as many cars as possible in a day?

My cars are not typical and have been looking for an inspection place that is reliable but also…read moreunderstands "car people" The guys I met at Mr. Tire were not over friendly at first, but once they pulled in my newest acquisition and did the inspection, they were great! They loved the car, and asked all about it. The best part was that they weren't trying to sell me repairs that aren't needed. They were honest and didn't talk down to me at all. (Women hate that, especially those that know a lot about their cars!) They will be getting all our cars for inspection going forward. Kudos to the Mr. Tire staff for their professionalism!

Perhaps the worst service I've witnessed. Wrong tires placed on vehicle. Multiple days waiting for…read moreproper tires to arrive. Never received any updates on status of vehicle and good luck trying to reach anyone on the phone. Avoid the business like the plague!!!

These guys were great. Great deal. In and out. Had a small issue after, took care of it without…read moreissue. Very happy with the service.

I can't say enough great things about TCT! I tried four different times to get in (my schedule is…read moreabsolutely bonkers), and their customer rep went above and beyond--he actually told me to come in before they even opened so he could help me out. He understood how tough my work travel made scheduling. And would you believe it... just three days later I had a second tire that needed attention. I showed up right at opening again, and all we could do was laugh about my ridiculous luck. They're busy because they're the best. Be patient, plan ahead, and you'll get great service every time.

I came for an inspection. Asked them to put new plates on and the registration etc…read more The waiting room is large. Masks required. But they have one of those vestibule entrances where there are 2 doors. In between that space was someone without their mask worn properly. You'de think by now people know better. The inspection went well. The employees are super pleasant here. It's an easy place to come to, they are right near Delaware and Hertle. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have. Update 36 2021

First visit this month last week needed breaks, the brakes were fine but it took 5 hours, with an…read moreappointment. Second visit was for tires today, had an appointment for 3 pm, was there at 2:45 said it would be 1 and a half hours. Well 2 and a half hour later we finely got the truck off the rack. Worst part is they had CNN on the TV and boy does it burn me up to have to listen to CNN's bias BS. Harris spewing garbage on a loop for 2 and a half hours will make anyone with a brain hostile. Heads up DUNN don't force political bias on your customers, they may NEVER return. DUNN on 2300 DELAWARE AVE, BUFFALO, NY 14216

Went there yesterday for inspection and instead of the normal fee of 21 dollars. I was charged…read more40 dollars and was told the 19 dollars was a convenient fee so I didn't have to wait for them to properly check my car. All they did was plug it in to the computer.. VERY SAID YOU ARE IN A BUSINESS TO STEAL FROM CUSTOMERS!!!!!

Ali, and his crew are Johnny on the spot, and got things done. I had the good fortune to buy a…read morequality used truck from them recently, and they couldn't have been more attentive. This is my new service team.

I was cleaning off my van & broke my driver side windshield wiper…read more So, I hit up Pep Boys. There was no one there, so I was taken care of immediately. The employee was so nice & quick with looking up what size wiper I needed. He told me about the prices of them & the quality of each. I went with the Rain-ex. He even went to get it for me instead of making me search like the last time I needed one. It took me a bit to find it. Then I asked him if someone could pop it on for me & he said he'd do it. It was $25.99 for a 26" Rain-ex wiper. I checked out very quickly & he had my old wiper off & the new one on in about 45 seconds. Very nice , young employee. Manners & does his job. More employees everywhere should be like him.

I would advise not to bring your vehicle to this place for any service work or anything else for…read morethat matter. I take care of my own vehicles as far as repairs and routine maintenance so I like to believe that my truck is mechanically sound. I brought my truck in for a simple nys inspection and I strongly believe that my truck was tampered with in order for them to suggest a service job. After about 45min of waiting for the inspection, one of the kids came back stating that I had a leaky brake line.... which according to my spotless driveway was a concerning lie. But after refusal of work i get back home and all of a sudden I'm leaking brake fluid from the front driver side. I assess the situation and find a line that looked to be tampered with. I fixed the line and ended up getting my nys inspection done elsewhere. Now I understand things happen, and parts wear, but in this particular situation, something didn't seem right. These guys are untrust worthy and unprofessional. Take your vehicle to a trusted professional.

I bet the dog has every right to get upset or rude not only the store clerk.. You live in NEW YORK…read morewe all know we pay taxes.. SO IF YOU ASK FOR A PRICE, and he told you $35 he didn't lie to you.. Because when you go into Macy's or a restaurant or a convenience store the TAX is never added to the price until you cash out.. So the store clerk has every right to get post off when you cannot understand common sense and you still want to argue why you paying the tax of it.. Common sense cannot be taught.. Every business or store clerk or worker will seem RUDE when you CANT HAVE IT YOUR WAY.. Even at BURGER KING YOU CANT HAVE IT YOUR WAY.. other than that $35 for a tire is GREAT PRICE, free installation, balance, stem and disposal.. IS what you call the PRICE IS RIGHT! you bring a tire to any shop they charge you $20 and $2 for disposal and $10 for balance, so what did he profit $3 oh wait the tire cost money too.. He probably lost on that, and you wanted him to pay for YOUR TAX.. I've always been taken care of for the last 7years i have been going there.. And he stole me as a customer of another shop the day i ran out of gas, HE TOLD HIS STAFF TO PUSH MY CAR INTO HIS LOT OUT OF TRAFFIC, SENT A WORKER TO GET GAS FOR THIS MOTHER OF 3, and i didnt have my purse on me.. and trust me I do customer service, if your rude be prepared for a taste of your own medicine..

Mark is a great guy he always gets in my car in and out honest people great value fast service.read more