Everything went well, id give more stars if available. The crew, Jim, Angel, Irving & Jose all did…read morean amazing job.On time, worked well together, all new what they were doing. Cleaned up nice too. Highly,Highly recommend them.Kim

I just had my windows replaced by this company. The experience has been great from beginning to…read moreend. Billy was my salesperson, he was knowledgeable, respectful and friendly. The crew of Carlos, Martin, Alfonso, Franco, Emilio and Eric were on time, made sure that everything was covered and cleaned up well at the end. My new windows look great ! I strongly recommend this company !

Our experience was excellent from start to finish! We replaced all the windows in our home 29…read morewindows and 2 sliding doors. The installation crew was very careful and even helped putting the blinds back up. They finished the job in two days and we couldn't be happier. We have already recommended this company to our neighbors who were also very impressed with the quality of our new windows.

2026-04-23: I have used this company twice now. Both times have been fantastic. This time they…read morewent out of their way and accommodated us to make our project come out great. I couldn't be happier. I guess my review will include pictures from both projects.

When we hired The Window Factory in October 2024 to install a custom French door with sidelites, we…read moreexpected a premium product backed by professional workmanship and warranty support. Instead, we experienced nearly a year of delays, shifting explanations, broken promises, and unresolved warranty issues. The installation was originally promised for January 2025. It didn't occur until June 3, 2025--nearly five months late. Unfortunately, the door arrived with multiple defects that we documented immediately, including a dented frame, paint defects, improperly finished grids, damaged weatherstripping, and screen frames whose paint began peeling during normal wiping and cleaning. To be fair, the subcontractors who performed the structural opening modification were professional and did quality work. Our concerns have never been with them. Our concerns have always been with the condition of the product itself and how The Window Factory handled the problems afterward. We reported every issue on the day of installation. We were assured a technician would be out within a week. That never happened. Consultant James later confirmed the repair items had been approved under warranty. We believed the company would stand behind its product. Instead, weeks became months. Timelines repeatedly changed. We were told repairs were delayed because the company was "waiting on parts." Eventually, after months of waiting, technicians finally returned in November 2025. Despite all of the prior explanations about waiting for parts, no major replacement parts were installed. The visit consisted primarily of cleaning drain/weep holes, replacing some weatherstripping, adjusting one interior lock, and using the same bottle of touch-up paint that had already been left at our home months earlier. The dent remains. The paint and finish defects remain. The screen frames continue peeling during normal cleaning. During that visit, one technician acknowledged the ongoing screen issue and said the office would follow up regarding replacement screens with the factory-applied baked finish we had originally been told they would have. No one ever contacted us. The previously discussed refund was never honored. Our follow-up emails went unanswered. More than six months have now passed since that November visit without any meaningful follow-up. What has disappointed us most is not simply that a product had defects. Manufacturing problems can happen. What matters is how a company responds when they do. Throughout this process we tried repeatedly to resolve the matter privately. We accepted compromises. We continued giving additional opportunities to correct the issues. We remained patient through months of delays. Unfortunately, the communication became increasingly inconsistent, commitments were not fulfilled, and the matter was ultimately left unresolved. We paid more than $10,000 for what was represented as a premium custom installation with warranty support. Instead, we were left with a damaged product, unfinished repairs, unresolved warranty issues, and a company that ultimately stopped following through. Our hope is that sharing our experience helps future homeowners make a fully informed decision before signing a contract.

Buyer beware. The sales folks are amazingly kind and good. As you can see from other reviews…read more But as soon as there is a problem, the company is pretty cut throat. You have a long warranty so you need to be able to know that the company can be trusted. I was hoping that they would approve a change order. But instead it looks like I will have to cancel the contract altogether because they are unwilling to do so. My experience is such that the general manager lied about the late cancellation fee and was looking for me to pay more than the contracted amount. Of course I'm willing to follow the contract required payment. But, it appears he is trying to scam me to pay more. Either way, very unethical dealings. I may have to go to small claims court to end this relationship with this company. Glad I found out now before I committed $20k to the project.

Needed a Milgard window replaced in our kitchen due to condensation between the dual panes…read more Frontier Windows was recommended by another glass vendor & I'm so glad we went with them instead of looking through that foggy window for another minute. It was super easy to schedule them. They came out to measure & then came out several days later once the replacement glass was ready to do the install. Left no mess behind & final charge was the same price as they originally quoted. Can't argue with that!

Frontier windows was the most legit window company to ever work with. Professional, honest,…read moretrustworthy, and super skilled at what they do. The team is excellent and makes sure that you are satisfied with the product, the service and the friendship! I would highly recommend everyone work with Frontier for any window or sliding glass door related needs! Look nowhere else! Thank you John

We are happy repeat customers, based on experience and price…read more In our most recent work, we had a dining room window that would leak whenever rain came from the southeast (not a frequent occurrence). We asked for a quote from My WIndow Solutions, got one that was quite good. We had explained the rationale for getting a replacement window (the leak). Parry sent over his crew right away to caulk around the existing one so we wouldn't get any incursion while waiting for the new one to arrive and get installed. Nice! For this job, I had also asked to have a custom window casing and deep windowsill built. We agreed that I'd buy the materials (a particular trim profile and hardwood species), prime them, and they'd do the cutting and installation. This collaboration worked perfectly.

Carlos and Joshua came by to replace defective blinds. And they checked other. They really stand…read morebehind their products and service. Lonnie the manager is the best to work with and will always address concerns. I continually applause My Windows Solutions and promote them to my neighbors and friends.

I wanted to install a double door security screen at our home got several estimates via the Yelp…read moresystem which I love! Everview Windows were one of those estimates we recd. Their quick detailed response stood out from the rest. Instead of a "need to see to price response" they text photo choices and an estimate that in the end stood up. no increased price once they arrived on site like I have had happen in the past. Their friendly service from estimate to completion was top notch!

We worked with Al and his team to get all new windows in our Townhome we purchased that desperately…read moreneeded an upgrade. Everything came out amazing! They were able to do everything in a day and were so nice and friendly throughout the whole process. We highly recommend them for any window project!

They were very prompt and their work was very clean, neat and professional. I would highly…read morerecommend them again.

The customer service team is amazing! I requested warranty repair on my windows after heavy rains…read more Pedro and Sebastian came and patiently explained what went wrong and replaced old broken caulk sealant for us. I appreciated their service and would choose Progressive Windows for any future windows project.

We had some of our old track home window glass replaced, sliding glass door rail repaired and also…read morean old broken framed glass shower door that needed repair and hoping to convert to a frameless shower door. During inspection, Jim was very attentive and helpful to describe the process beforehand, he meticulously described every steps needed to achieve the jobs. He promised the timeframe and Indeed everything was completed within the time frame as promised, I was especially impressed with the workmanship of the shower door conversion. Also they went over and beyond by overcame some issues with my broken sliding door. Kurt and Daniel both did a fabulous job, they are a great team and also great people! I will call Nu-Star glass again because they do amazing work and they are true professionals! Thank you Jim!

Exceptional response time late at night on a Saturday. Thoroughly cleaned up all broken glass,…read moreprovided board up services and replaced custom glass door. Couldn't have asked for better service and quality.

I was asked what particular type of window so I asked for advice, but they never got back to me…read more Meanwhile, Lowe's sent a tech to my house right away, scaled the window and gave me an estimate in a day.

We had Mason come out last year to give us a quote on Milgard windows. He beat the competition,…read moreand the crew did a good job with the installation. (They could've done a little better on clean up, but it was okay). Just had Mason give us a quote for the other third of the house. It was what we had expected, so I went down to their office and signed the paperwork and gave him a 50% deposit. You can save 3% if you pay by check instead of a credit card. Don't be turned off by their small office... they do a great job! We'll be back for the final section of our house (kitchen), when that time comes. If something happens on the installation of our second phase, and it's bad, I'll change my review.

I contacted this company as they had good reviews and I am really…read morehappy that I did. The customer service is very fast, friendly and responsive. (No AI assistant, a REAL person!). The door install was done so expertly by Chad who installed an exterior door with new frame, bottom sill and dog proof kick plate. He was able to use the existing hardware from the old door which saved a few bucks. They did tell me they don't paint the door for you, but that's ok. Really high quality oak door and hardware, not some cheap plastic or composite. This door will hold up to the weather and the doggies. Highly recommend, thank you.

I needed a door replaced. They were great! They arrived replaced the door took away the old door…read moreall within a reasonable amount of time. Very professional and their pricing was great. I would use them again and wld recommend them to others.