I'm not a demanding traveler. A lot of the negative reviews on hotel/motel properties I see published appear to be posted by people expect Cadillac-style service at a Subaru price. Hence, I usually never post a totally negative review of such a property. But, while mine isn't totally negative of this property, it's going to come close to one.
When I first checked into my room (214), I checked the basics I and others might consider minimum expectations ... the first being cleanliness. On that score, this property has good marks. It's not the newest room - but it was at least clean. Then I checked the amenities. An in-room coffee-maker was not provided. OK, I can live with that. But you'd think they'd at least provide one plastic cup so people could get a drink of water. No cups were provided. There was hot water in the bathroom. But you have to leave the water running for about 3-5 minutes before it started to flow. The heater flat-out didn't work, nor did the WI-FI connection, and the TV was set-up to show a wider-than-widescreen aspect ratio display.
I called down to the manager. He came up and "seemed" to fix the heater ... and brought up a special remote to set the TV display to a 16x9 aspect ratio. Then he said he was going back to his office to "reboot" the WI-FI. I took a brief nap ... and woke up thinking I was in a refrigerator. The heater he'd coaxed to work stopped working while I slept and was blowing nothing but cold air. So, another call to the manager. He came up but could not get the heater to work at all. So, he brought up a space-heater that did work. But, the WI-FI was still problematic ... up one second, down the next for the rest of the day and night.
It's the middle of the night and I'm still here. And in case you're wondering, I managed to post this review by finding (and logging onto) an insecure router owned by a neighborhood business. The motel's WI-FI shows a good connection to its router - but no internet connection. That usually means that a property's cable-modem is bad or going bad ... something that "rebooting" won't fix.
In any event, I'll let you decide if this is a place at which you'd want to stay. But in my case, Travelodge Longview is now off my list. read more