Abyon and his team have the best passport office in Arizona. He caught numerous mistakes that I…read moremade on my application prior to sending it. Avion is an exceptional customer service rep and passport specialist. Do not go to the other passport company in town. Their customer service and organization was not able to help me at all. In the future, only passport and visa solutions in Tempe for me.

I have used this businesses services multiple times and each time is a quick, painless process…read more Abdu is so helpful and knowledgeable.

I lost my passport right before my trip to China so I wasn't able to apply for a Visa until the…read morevery last minute. There's no embassy or consulate here in Arizona so I was looking for a place to apply for me. I called and they required no appointment so I just walked in and was seen right away by Tina. She made the entire process super easy and even gave me her email so I can send in some documents I had forgotten at home. The whole process probably took me about 15 minutes. If you are applying for a Chinese Visa, bring your passport, a 2x2 photo and your license. You are able to download their form online or fill it out there. Super quick service and I was able to get my Visa approved before my trip. Their office is located on the West Wing of the building so it's the farther building in the back after you enter the parking lot. Suite 106.

I just received my Chinese Visa, I had the paperwork all filled out ahead of time. I had all my…read moredocuments ready and when I walked into global travel I wasn't even in the office for 10 minutes, the lady (wish I could remember her name) was very pleasant. She looked over my paperwork to make sure everything was in order, she told me my visa would be ready in 2 weeks. 1 week later I received a phone call my visa was ready. Very fast and efficient, I was very glad I went to Global Travel. I would definitely use Global Travel again.

One stop shop. They do it all. Don't have a printer? That's fine. They have the papers to fill out…read morethere. Don't have your picture? That's fine they take it there. Need it faster than 4-6 weeks? That's fine. You can do that there. I think they have discounts for asu students faculty and alumni. But don't quote me on that. It was super easy and fast.

Easy find and signed fairly well outside. Plenty of parking too…read more Inside it is your typical office area with cubicles and the covid addition of glass barriers. Appointment made about a week prior to coming in because it's required. Without an appointment you might as well walk back out the door. On the plus side, it was much easier to schedule here then it was with the City of Chandler. Word has it the Post Office was four weeks out. We arrived maybe 30 minutes, give or take, prior to our appointment. And the appointment confirmation email does say to arrive at the exact time. This worked out fine because we needed to redo our paperwork. In the meantime our credentials were taken so copies could be made, we were given the appropriate forms and directed to the clipboards, took a seat to complete the new form(s). The young woman that greeted us and provided the appropriate forms (DS-82 and DS-11) for us to complete, came by to check on our status, gave us back our IDs, and reminded us of the form of payment accepted for passport(s) we requested, what to include in memo, and amount of processing fee handled by ASU and who that needed to be paid. Shortly after that we were invited to take a seat at Mr. J's desk (sorry, couldn't remember if it was Joshua or ...) where we went over more specific details, like verifying our passport photos were recent, passed over our cc's and personal checks, signed the application in his presence, etc. I inquired about turn around time and if it might be necessary to pay for expediting the process and he had us both convinced we would receive our passports within a reasonable period of time and not likely needing to pay the additional $65 for expedited processing. Fingers crossed. So we're looking forward to receiving our passport, the return of my old and expired passport card, and me with both passport and passport card -cuz why not?! before our upcoming trip. We were done and out the door before quarter after the hour of our scheduled appointment. Efficiently run. Polite and knowledgeable staff. Don't tell them I told you.

Quick and efficient service for title transfer. Would…read morerecommend this service for its value and time saving

Friendly staff, knowledgeable. They did everything for our Passports and made it simple, and…read moreexplained everything. Our whole family has used them for over a year and they have yet to dissapoint!

this location closes at 6 PM, I arrived at 5:55 after working all day. And everybody knows it's…read morehard to find a post office that's open after hours. The gentleman that was inside was too concerned with closing then to help me all I need was a label printed, and my box taped up. Really sad and I'm sitting in my car now and there's still two minutes left before it hit 6 o'clock. Where has Customer Service gone? I forgot to mention my box was and 20 pounds and he didn't even bother to come open the door. And unfortunately, this is the closest location for me to utilize so I have to come back here and deal with this

They charged extra because I used a credit card, but they did not tell me this ahead of time. If I…read morewould've known, I would've used cash or a debit card. Or found a business that accepted credit cards without extra fees. They were quick and efficient regarding the fingerprinting process however, it was expensive.

Still same ole same ole. We pay for a POB but have to wait in line to pick up our mail. No storage…read morelockers are ever used it seems so what's the point of having them. This place has lost 3 of my packages and said well we don't know where here at check your POB. My box only had a slip and they still couldn't find them. Also the lines get long because people don't realize. ONLY Thursdays is walk in for passports. And the line is on the right for passports not the left.

Definitely would NOT recommend sending mail from USPS. They will lose your package and then when it…read morehits a certain time they will delete everything from the system, your tracking number gone, and invalid. Did a service request from customer services, he said he has not seen that happen before and told me to go into usps to request a refund. Lady was rude and said " I was too late" and couldn't do anything about it, I told them I'm not coming back ever again. Not to mention this was a FPO package going to the military service members and I didn't even reach the maximum days yet in order to get a refund. . DONT SEND MAIL FROM USPS :)

This service is wonderful if you are in a rush to get a new passport!!! They answered my emails and…read morecalls with professionalism and kindness.

They gave me a blurry photo and said that the photo is good enough to pass. I trusted their word…read morebecause they do passport photos for income. When I finally got to the passport office the office said they won't accept it.