A satisfactory experience with Emily's Garage! I called to…read morebook an appointment over the phone as I also had some questions on pricing and time. Customer service with the front and with the rest of the staff was professional, quick, and very thorough. An oil change with tire rotation and multi-inspection roughly took about 45mins. I can tell this place is really down to earth with good intentions to help with your car maintenance.

I have been going to Emily's Garage in Tacoma for several years now after being fed up with the…read moreservice (& prices) at the dealership where I purchased my (used) car. This was the best decision I made when I chose to go to Emily's Garage in Tacoma for all my car services! They have consistently provided excellent service and stand behind their products. Their prices are reasonable and Abee (sp?) who runs the Tacoma store really knows cars.

My brother referred me to see Mr.Tim and I am so so grateful he did because he fixed my car in a…read moretimely manner and is an extremely kind man, he thoroughly explained everything to me and gave me so many good wills, I will forever come to his shop for any car issue and recommend everyone to come to him. As a young woman it's so hard to find a reliable shop where you feel comfortable in and won't get taken advantage of. Do not hesitate bringing your car to Mr.Tim!!

Amazing service for a decent price. What a neighborhood mechanic use to be. I said, "I need my…read moretruck as soon as I can get it" and the owner worked late. No one at firestone or any of the other major chains will work late for your vehicle. Great shop, always busy, be patient cause this mechanic will take care of you.

Updating again: The business owner Nate just called me and was very polite and we both explained…read moreour sides of the situation. He was very apologetic and made sure to listen as to why I was so upset. I completely appreciated the call. He will be returning to finish my sons car and I feel confident he will get my sons car safely back on the road. Absolute trash company. My son had an appointment for Friday at 10 am. After almost an hour of waiting for "Proformance" to show up, my son finally hears back from the guy who says he can't make it, and if he can come the following day (Saturday) at 3 pm. Fine. So now it's Saturday. No call. No show. "Proformance" finally messages my son and moves the 3 pm time to 6 pm. Unprofessional. If he didn't want to do the job, he could have just said so. Thanks for wasting our weekend waiting around for nothing. UPDATE: The business owner just responded to my comment, by stating, that it was my son's idea to change the appointment date. I have my son's texts that day. My son only asked "Proformance" if they needed to change the day after THEY didn't show up for the appointment, after son had been waiting for 40 minutes PAST his appointment. Then today (Saturday) after "Proformance" said they would be out at 3 pm ( but it ended up more like 5pm) couldn't finish the job, because it was my son's fault he didn't have the bolts needed. Look, I'm just here stating my experience, as the person paying for this service. This is what I have been dealing with since Friday ( it's now Saturday evening). Oh, I didn't mention, that I have been calling "Proformance" this past week, asking how I can make payment, since my son does not live with me, and I am the one paying. I called 2 separate times, and left voicemails, with no response. This has been a complete nightmare, with no communication.. WHAT-SO-EVER.

My 2010 Kia, a lemon since I got it in 2016, hadn't been running for over a year. Tried to get…read moreother mechanics to come out to look at it, but no one ever showed. Nate, the Wizard he is, diagnosed it, common problem with this model's fuel pump/sensor, in less than a hour one weekend then came back the next weekend to get it going. Took some cash to do, but it was worth it! Thanks for fixing my lemon, Nate!

Had a no start issue with my 2015 Ram 2500 6.4l and a coolant leak , tried to get this rectified…read morewith the last shop but it was constant back and forward and issue upon issue, needless to say I would like to thank Sergey and his team at Midland Automotive for fixing my issue in 2 business days ! Very knowledgeable individuals and extremely professional ! I'm very satisfied with the work that was done and will continue working with Midland Automotive in the Future ! 10/10

Very unprofessional counter staff stopped on Monday morning for approximatecost cost and schedule a…read moretuneup had to get back to me waited or a week left voice mail never did get back to me I wasted a week went to shop down street gave me quote right then brought in 3 days latter all done

I really, really wish I would have gotten a quote before coming in. I got on Yelp to search for…read moresomeone to do an oil change for my 2025 Ford Escape and received three responses right away. Two quotes were $100, so I stupidly assumed the third would be competitive at that price as well. Since they were the first to reach out, they got my business. I had been asked several times for the SAME vehicle information (blamed on a "bot" doing their initial reach out, of course). After getting there, the guy that took the appointment wasn't even there, and the tech didn't even know I had an appointment. He's feverishly making phone calls and getting voicemails. I should have walked, but gave it a few minutes. Daniel at the front desk does not ask me what kind of oil I use, but did say I was not being charged for labor. The bill comes and guess what? I was charged for labor! They used synthetic oil, which I would not have chosen since it costs three times the amount. Total cost? $202 for a dang oil change! Next time I will get a Groupon and go somewhere else!

From the owner: Lapin Auto Repair – Electrical, Mechanical & Programming Specialists in Tacoma, WA…read more We provide dealer-level diagnostics, advanced programming, and complete auto repair services for European, Asian, and Domestic vehicles. Our specialties include: • Advanced computer diagnostics • ECU, PCM, BCM, and module programming & coding • Key programming and immobilizer services • Electrical troubleshooting & wiring repair • Engine diagnostics and repair • Transmission diagnostics and service • Brake system repair • Suspension and steering repair • Cooling system repair • Air conditioning service and recharge • Hybrid system diagnostics and battery service • Battery, alternator, and starter diagnostics • Check engine light diagnostics • Pre-purchase inspections We use professional diagnostic equipment and follow manufacturer procedures to ensure accurate repairs the first time. Honest estimates. Transparent communication. Quality workmanship you can trust.

I am writing this review as a warning to anyone considering Transmission Sales and Service. This…read morecompany previously rebuilt my truck's transmission, which failed after only 18,000 miles. When we brought it back for inspection, we explicitly authorized only diagnostics, not repairs. After being promised a new quote, the company proceeded with an $8,000 rebuild without my authorization. When we called to cancel the work, we were told it was already done. The transmission failed again less than 20 miles after we paid for and picked up the truck. The company then tried to enforce an unauthorized warranty clause that was not part of their standard policy. When we asked to find a middle ground, we were told they would happily remove all the parts and charge us for all the labor. This business performs unauthorized work, charges exorbitant prices, and provides service that fails almost immediately. I have now paid thousands of dollars for a vehicle that is not operational. I strongly advise you to take your business elsewhere.

They are the worst trans shop ever . My transmission has ten thousand miles and I don't trust it to…read morepull my trailer it's clunking and shifts horrible and for the big excuses I'm in Florida surprised I even made it 3300 miles.

Told me he wouldnt work on my car if i bought my own parts because "if he's going to work on my…read morecar. He's going to make the money off the parts" rude and condescending Don't recommend

Don't-Complete rip-off. Suspected transmission issues, diagnosis was new PCM. Paid for new one and…read morea week later car had same issue. Went back and was told it was a key fob issue this time. In phone call communications throughout the process I was hung up on twice and had to continuously follow-up on service as he did not have a sense of urgency. Suspect that the PCM part was never replaced and the key fob issue was the problem the whole time. Avoid this shop!

The other reviews for this place are not joking. These guys do the same quality work you'd get…read moreanywhere else but at like a fraction of the price. I got a beater of a truck recently and was looking to get fluids flushed, specifically the transmission, and everyone else's quotes were so much higher that when I got the quote from Villa, I had to ask if it was a mistake. Did it include fluids, filter and gasket change too? You bet! It's crazy, but it's the real deal. Of course, going in for the insanely low pricing, I expected the work to not be fast or good, but I was wrong. The fluid change took maybe 30 minutes, in and out, no issue and the tranny changes gears like butter now. Also, I don't know if these guys noticed my power steering had a 2-inch play gap or not and fixed it for me or if it magically fixed itself, but I've been sitting on taking care of that since I got the truck, and to my surprise when I left, the power steering gap was gone and the steering was perfectly responsive. In either case, I either got great luck or great service. Now, before you go running off, understand this is a small personally-owned (?) shop, so you're not looking at a bunch of whiz-bang when you show up. It's modest and low-key just behind Burger King, but you don't go to a shop for sparkles and workers dressed in tuxedos, you go there for quality work at a good price...and that is Villa for sure. I will absolutely be back for future work if needed.

Great service and Friendly staff With fair pricesread more

I'm telling you right now, these people are desperate thieves. For every fake positive review about…read morehonesty and trust, there are real ones like mine. They had my car overnight, and it had accumulated an additional hundred miles and had significantly less gas in the tank. They tried to convince me that I needed a new clutch/transmission for 3k. That was a year ago, and I'm still driving it without spending a dime. There was a way to adjust the clutch without replacing everything in an $800 car.

A good friend referred this place to us when she heard that we had transmission issues. After…read morewaiting for about a week and a half for an appointment. We got the vehicle there they called us with an update the next day to tell us great news that the vehicle was just low on oil. It's wonderful to have an honest mechanic and I will be reaching out to this shop again, because they could have easily charged us for parts and services not needed. We were pleasantly surprised as a first time customer that they were so honest and respectful.