1. Lapin Auto Repair

0

Tacoma, WA

Lapin Auto Repair

2.0 (1 review)
Closed • 9:00 am - 6:00 pm

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Response quality

Excellent

Response time

1 day

Services - Lapin Auto Repair

Auto battery and fluid recycling

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Simmons Automotive - American Muscle

Simmons Automotive

(30 reviews)

As of 4.15.24 I give a zero star or negative if I could. My husband got his car "fixed" here two…read moreweeks ago. For his car. Overheating he paid $5k two weeks later his car is over heating again and on top of that all the oil leaked out of his engine. He's never had an issue with oil leaking this is crazy. We've been cheated before and this has the makings of being cheated out of thousands again. I'm truly disappointed we thought this shop was going to be the exception. Unfortunately it is not. I'm still hoping they will make it right but we will see. As of 4/22/24 update. I received communication from I believe the owner they arranged to have my husband's vehicle picked up within 45 minutes within 24 business hours they fix the problem. It fell under their guarantee so we did not have to pay for any of the repairs so far so good we just received the vehicle today, I am very impressed with how they handled and the situation and how quickly they handled it

I brought a car to Simmons today for an inspection before my daughter purchased it. The technician…read moreassured me they would include photos of the undercarriage, as I wasn't allowed in the shop. After a quick 15-minute inspection, they claimed the water pump needed replacement--even though the car has only 39K miles. They said it had leaked previously but wasn't leaking now. $500 to replace. They also recommended replacing the cabin filter for $112, even though it's a $10 part that takes about a minute to change with no tools. The oil change was priced at $91 for just four quarts of oil and a filter. When I received the inspection report, the promised undercarriage photos were missing. The technician claimed they "wouldn't post" and had been deleted--yet other photos were included. This wasn't a true pre-purchase safety inspection but rather an exaggerated upsell on repairs. I usually don't post reviews, but this experience needed to be shared.

Transmission Sales & Service

Transmission Sales & Service

(15 reviews)

I had a buddy help me drain my transmission fluid and replace the gasket on the family van...just…read morestandard maintenance stuff, nothing big. Well, naturally, it became a problem. For some reason, after putting the pan back on, it starting shifting real rough. It felt like I ran over a pot hole when it would down shift from 4th to 3rd. After pleny of online research, I found out that the stupid computer in the van has to be "relearned" after changing the gasket and fluid. Of course, you have to have the proper computer and software to do that. I called around to a bunch of other local transmission shops and got the standard "I know everything because I'm a mechanic and you're a dope wasting my time" attitude from most of the shops. When I called Transmission Sales & Service, the gal who answered was very helpful, didn't talk down to me, and also gave me the cheapest quote! I took the van into them and was treated very well. EVERYONE I worked with was friendly and honest. First, they wanted to drop the pan to make sure I didn't reassemble anything incorrectly, checked the fluid for metal scraps, and then got rid of my "cheap" rubber gasket and used a better sealant to put the pan back on. After they spent that time, they test drove it again and the problem was still there. After that, they went ahead and hooked up the computer to "relearn" my computer. That solved the problem...just like I had hoped it would. After all the time they spent diagnosing, test driving, and checking my work, I figured the bill was going to go up. Nope...exactly what I was quoted is what I was charged. It was an absolute pleasure to do business with them, and I'll definitely be back if I ever have any transmission issues again. I heard them dealing with other customers as well and was always impressed at their honesty and great customer service.

I am writing this review as a warning to anyone considering Transmission Sales and Service. This…read morecompany previously rebuilt my truck's transmission, which failed after only 18,000 miles. When we brought it back for inspection, we explicitly authorized only diagnostics, not repairs. After being promised a new quote, the company proceeded with an $8,000 rebuild without my authorization. When we called to cancel the work, we were told it was already done. The transmission failed again less than 20 miles after we paid for and picked up the truck. The company then tried to enforce an unauthorized warranty clause that was not part of their standard policy. When we asked to find a middle ground, we were told they would happily remove all the parts and charge us for all the labor. This business performs unauthorized work, charges exorbitant prices, and provides service that fails almost immediately. I have now paid thousands of dollars for a vehicle that is not operational. I strongly advise you to take your business elsewhere.

Lapin Auto Repair - autorepair - Updated October 2026

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