My first experience with a mechanic shop and very impressed and grateful. From the moment I was…read morescheduled until the end when I left with my car all fixed I was very impressed from customer service and questions and service that was provided with Ashley. This is definitely a place I will be coming back to when I have any issues or need anything fixed. Will be referring and recommending this place to anyone I know. Worth the commute to make sure to get 10/10 service! Thank you again!

Go to spot for when I need an oil change. Love that you can make an appointment via text. Staff is…read moresuper friendly & the price is reasonable. My car is usually done pretty quick. I'll continue to bring in my car for service.

I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

I needed some work on the rear passenger side panel. I called for an estimate and was able to get…read more it that same day. I was more than satisfied with the estimate, and I was told more work might be needed, depending on what they saw once they started working. I appreciated their honesty. I took my car in the next day, and two days later (I had been told it might take 3 to 5 days) I got it back. Not only were there are no extra charges, but the bill was less than the estimate. And what a nice surprise when I got into my car - it had been cleaned and looked a lot better than when I took it in! The people there were friendly, accommodating, and knew what they were doing. I am not an easy person to please - this was an excellent experience!

Wonderful experience having my BMW serviced here. Excellent service with great staff and great…read morecommunication. Bringing my other here for service soon.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

Absolutely amazing place! The only place I will take my Volvo XC90. Very knowledgeable staff,…read moremechanic is great to work with.

This shop ripped me off. They charged way too much and didn't even fix the issue with my car.read more

My family has been coming to this Bucky's for over a decade when automotive mishaps have happened…read moreto our vehicles. They helped us majorly again today when a car battery died in one of our vehicles. Bucky's got us in the next day diagnosing and fixed the problem for free. My wife practically had to force money as a tip on the manager who helped us. I have had a lot of adventures with auto mechanics but this Bucky's has always been dependable and helpful. Fair pricing and honest. Really my best experiences with auto mechanics have been at this location. I can't speak for other Bucky's but this one is our go to when we need anything with our cars. There's also a really neat bowling alley across the street with a great restaurant and miniature golf. Many times in the past I have gone across the street to Tower Lanes to eat breakfast or throw a few games while the guys at Bucky's do their thing. Something to consider if you have a few hours to kill down there.

I am definitely a new customer. They're honest and try their best to help diagnose and correct the…read moreissue.

They fix your car or truck according to manufacturer's standards, not your insurance standards!…read more They mainly hire previous military staff, I love that! They also give a car away to a deserving individual that people write in about why that person deserves a helping hand with a new car. Love that too!

I'm shocked, shocked I say, that there aren't more reviews for this place. It's so hard to find…read morehonest mechanics who won't try to charge you an arm, leg, and first-born son for something that is an easy fix, by saying that the problem is a lot more complicated than it actually is. Enter Gary at Center Street Auto Repair. The heat went out on our car the other day, and without the savvy necessary to fix something (read: anything) on our car, my husband took it to Gary yesterday. Gary told him that it probably be Wednesday before he could even take a look at it, which is bad because my husband works in Auburn and had to be back at work on Thursday. We were also stressing about the cost, worried that with it so close to the holidays, we'd have to crunch some numbers to be able to afford repairs to the car. We need not have worried. Gary called this afternoon, said that it had just been a loose wire, and the car was ready to be picked up. Best part? It was only $70! Many mechanics in this type of situation would have said it was a motor issue, and that parts had to be replaced. He very easily could have, and we wouldn't have known the difference (though we would have been hurting financially if that was the case). So, a big thank you to the employees at Center Street Auto Repair! We won't trust our car to anyone else, and highly recommend this place!

Always dread finding a mechanic shop, glad I found them. I had my drivers side window fail and…read morewasn't looking forward to getting it repaired. They got me in quickly with a fair quote. They got the work done the same day and even cleaned up some of the mess I made with my quick repair. I would totally trust this shop if I need them in the future

A satisfactory experience with Emily's Garage! I called to…read morebook an appointment over the phone as I also had some questions on pricing and time. Customer service with the front and with the rest of the staff was professional, quick, and very thorough. An oil change with tire rotation and multi-inspection roughly took about 45mins. I can tell this place is really down to earth with good intentions to help with your car maintenance.

I have a car that is very prone to needing work done on it and have always gone to McCabe's. They…read moreare the only ones I trust to work on it! Recently we've been battling overheating and worked with Chad trying to figure out the problem. They kept me informed throughout the process and didn't move forward with anything without my approval. My car now finally runs like a car without any amount of overheating for the first time in a very long time! Thanks!!

I've been to this shop three times now, all for routine maintenance on two separate vehicles (two…read moreoil changes, brake fluid flush and a front brake job). I've interacted with multiple advisors and a mechanic and so far the experience has been excellent. Communication has been solid, their pricing is in line with other places, they use good quality parts and fluids, and they have an excellent warranty. Can't find anything to complain about.

I almost wasn't a customer......because Artem tried to help me fix my problem first…read more I installed a new ignition tumbler in my wife's truck and the new keys weren't programming and I gave up. Time to just call a locksmith. Artem was super friendly out of the gate, and encouraged me to try the programming sequence again with a couple of tips. Still no luck. He called me back to follow up, was at our house in about forty minutes and quickly got the new keys programmed. It is incredibly refreshing to encounter a small business owner that cares about the people and the problem more than just seeing them as revenue. Cannot recommend him enough.

ARC Locksmith in Tacoma is one of those rare gems…read more First off, if you use the "get quote" button on Yelp, it will call EVERY Locksmith in town so be dang careful. Even so, ARC replied to me very first. From the moment I reached out, everything was on point. Artem got back to me right away, kept me updated, and showed up exactly when he said he would. Friendly. Not just polite in the "business sense," but genuinely kind and approachable. He treats you like a person, not just a job ticket. No hidden fees, no surprise charges. Everything was laid out before he even started. That kind of transparency builds enormous trust. He even gave me advice for my broken Chevy G20 van window. I like inside info about what techs are good for other services--especially if HE is this good. You can tell he knows locks inside and out. The job was done efficiently and correctly the first time. What impressed me most was the advice he gave me on how to avoid problems in the future and even ways to save money. Most people just do the job and leave--he actually cares enough to set you up for success long-term. He even gave me free advice on my front door knob (which wasn't the Pathfinder with the FOB key problem I originally called him for). Great communication too. He explained everything in a way that was easy to understand, so I felt confident about what was being done. The whole experience left me impressed--not only did my problem get solved quickly, but I also walked away knowing I had a trustworthy locksmith I can rely on for years to come. In a world where it's hard to find businesses that are professional, honest, and genuinely care about their customers, ARC Locksmith stands out in a big way. If you live in Tacoma (or in the PugetSound area, I'm in Auburn) and ever need a locksmith, do yourself a favor: call ARC Locksmith first. This is the kind of American small business that deserves all the recognition and support. This is my go-to locksmith from here on out. I also gave him a phatty tip for just being cool and saving me an hour of wait around and find out time. Many Thank you's Artem!