I have been to Tranquility Spa at least 10 times now. Every massage therapist has been effective and leaves me feeling so much better than I arrived. So glad it's close by as I enjoy going almost weekly. Lee at the front counter is always helpful and kind. read more

We feel renewed! Three of us! Each of us with a difference service: cupping; lymphatic drainage, deep tissue and we each came out feeling amazing!!! Jenny, Nancy and Frank THANK YOU!! We'll definitely be back! read more

Great place to get a massage. Everyone pleasant and helpful. I had a 90 minute massage with Luna and she is fantastic. I left totally relaxed and rejuvenated. I will be back soon !! Ed read more

I love this place!!! I went to sister spa (serenity spa) all the time but this location opened up and is closer to my house. I was pleasantly surprised by how nice it is - it's so pretty, clean and serene. I saw Jenny who used to see at serenity. She's amazing - extremely strong and really finds your knots and digs right in. She's amazing, I saw someone else call her the Michelin masseuse of masseuses and that's so accurate! read more

This is a great new spa run by the folks that run Pleasant Hill's best / most popular massage spa - Serenity Spa. This place is amazing! You enter to a very large reception area. There's a separate waiting area. There are enough rooms (14 I think) for large parties. (Think bridal party, girls night out or other large group celebration.)The décor is new and modern. The rooms are clean and spacious. The bathrooms are very clean and there's a shower. Everything that you'd want in a spa experience. Throw in the professional atmosphere of Serenity Spa and a couple of their best therapists - Jenny and Nancy and you have a winning combination. I have maybe written about Jenny and / or Nancy in previous reviews. I'm a long distance runner and routinely run 16- 30 miles each weekend. For nearly 7 years I've seen one or both of these therapists after every long run - first at Pleasant Day Family spa, then Serenity and now Tranquility. They are that good. Both therapists are great at following instructions to focus on the areas that you want. (I find many therapist have a "routine" and often times can not vary from that routine. Not so with Jenny and Nancy. They're great at following instructions. Both are also very good at addressing trouble spots with deep "strong" massage if that's what you need. Unfortunately, they are popular and you may have to book an appointment in advance. Fortunately, Tranquility has an easy to use online scheduling app. Tranquility is definitely worth a visit. Pro tip- the shopping center parking lot is ridiculously crowded on the weekends. Give yourself a few extra minutes for parking. read more

I booked with Jenny for deep tissue and cupping. She applied excellent pressure and attention to tight areas. If you're looking for a feel good massage, do not get deep tissue because it can be painful. It's exactly what I needed for my neck and hamstring. read more

I've been a loyal client of Lily's for over 5 years, and her recent move to Tranquility Spa has exceeded my expectations. The new location offers clean, spacious rooms, easy parking, and Lily continues to provide the best massage in Walnut Creek. If you're in need of a deep tissue massage to alleviate aches and pains, I highly recommend giving her a try. read more

Hands down the best massage in the East Bay! Jenny Z and Anna K were wonderful! My Mom and I thoroughly enjoyed our massages after a nice workout at the gym. From walking through the door and being greeted by their friendly and warm staff, to taking in the beautifully decorated and immaculately clean facility, then topping it off with a very skilled and relaxing massage, this was a fantastic experience!! Easily 5 stars. Highly recommended. Thank you Tranquility Spa Team! read more

My massage was really rough and not relaxing at all. It almost felt like this person didn't know how to even give a massage. I came with a friend and paid for her massage as well as a gift and she reported the same. In addition, my massage was 90 mins and hers was 60. She texted me and told me not to tip her masseuse because she covered that part. When I got to the front to check out, I tipped my masseuse and I was questioned about why I didn't tip hers.... I told them she tipped before she went out to the car and the front desk person was arguing with me about whether she did or didn't.....a tip is optional and we both tipped even though we weren't happy. It was a no for me. read more

I had an awesome massage with Nancy. My sister, who lives out of state, bought me 2 massages as a gift. The woman at the front desk was very friendly and helpful. I have had a lot of massages at other places and I was totally pleased and satisfied with Nancy. She used a lot of different techniques, including hot stones, in my 1 hour massage, which I was not expecting. The pressure was perfect, and she checked in with me several times about that. I hope people who are looking for massage will give this place a try because they do an excellent job. I will happily return for my second gift with the same person in a few weeks. I loved it! read more

On a business trip and needed to unwind. Found this gem! 90 minute hot rock massage totally worth every penny. She got all the knots out and left feeling AMAZING! read more

Yesterday I had the most Amazing couples massage. I had Nancy and let me tell you she was the best! I have never had a massage like that. I left on cloud 9. I'm definitely going back this is my new favorite spot! read more

Stumbled upon this place that's been open for 3 months. Easy parking. New and clean facility. Super helpful receptionist Lee got me in right away The 90min massage was amazing. I went in with significant low back stiffness from living life w 2 small children. They took note of that at check in. My masseuse spent at least 30min working on my problem area. I came out w back feeling like the back spasm had melted away. read more

My husband and I went there to get a couple's massage. The place is spacious and very clean. The receptionist is friendly and she remembered us the second time we went back there. We knew Jenny and Nancy from their sister location, Serenity, and that is why we decided to try Tranquility. Jenny is very thorough and she always finds the areas that need more attention. Nancy is very strong and skillful. Both ladies are strongly recommended! read more

I really needed this visit and I was thrilled to have had the opportunity to receive the best deep tissue massage in the longest time. I felt at ease and the surroundings were exactly what I needed to recover from soreness from a recent run. Thank you and I will be back to see you soon. read more

5 stars for Luna! I've now had the opportunity to visit tranquility for several months and can't recommend Luna enough. So professional and skilled at her craft. She quickly identifies my troubled areas and I leave feeling like a new person. She's extremely knowledgeable about how the body works and skilled at using appropriate pressure where needed. She's also trained in many different types of massage, no two are ever the same. Also, the spa is so clean and quiet and Lee, the front desk girl is so friendly and a pleasure to do business with. read more

My husband and I each had one of the best massages ever!! Lily and Jenny both did an amazing job! Give this place a visit. You won't be disappointed! read more

I took myself and 2 daughters in law for a spa day. We had 3 different masseuses and all of us thought it was the best massage we ever had. Very gentle but very strong capable hands. Beautiful setting. I bought the 6-treatment special and am looking forward to returning. The hot stone massage with Anna was divine. read more

Nice things first. Help desk staff was welcoming even though I didn't t have an appointment and the quality of the massage was reasonably good. It's a shame that such a nice facility, the rooms are not sound proofed. There was a construction happening in the afternoon and my relaxing massage turned into a disaster when there was loud noise coming out of shop near by. I gave my feedback immediately to the masseuse, but, she didn't understand what I said. After 30mins into the session I requested a room change as they had other vacant room. I'm disappointed with the lack of communication from the staff regarding the noise and how it can affect the relaxation. I felt that the tranquility spa is NOT tranquil. After chatting with help desk staff, I was surprised to hear that customers were okay with the sound due to construction and next time she would assign a different room. I'm not sure if I would want to visit this location again. Hope they fix this issue ASAP. read more

Great new space! Congratulations. The quality and attention to detail are excellent. The therapists are kind and provide a inviting space. A perfect on-the-way-home location. Easy to find and lots of parking. Especially for a end-of-week relaxing massage. You know you want to go! Ygnacio is a busy street. Just call for an appointment and miss the busy commute! :) read more

I have been looking for a new massage place since my last masseuse had moved away and have not found one that knows how to work through my muscles. I am so excited to have found Nancy! I kept asking the front desk person to be sure that the person I have can go deep into my muscles because I am very active and have deep knots. He said don't worry, I have someone for you and he did not disappoint! Nancy made sure that the pressure was good, and would check in from time to time. I had a 90 minute massage with her and I felt so much relief in my back and legs that I felt so bouncy getting back to playing sports and lifting. I can't rave enough about Nancy that I ended up texting all of my friends and family about this place! I am so grateful to have found Nancy, I swear she has a healing touch! read more

I went back today for another massage, was greeted with smile and great invite. I had Sofia and got a sport massage, she was very professional and did a great job on healing my aches and pain! I'm sure I'll go back again ! read more

Luna's 2-hour signature massage was great! She checked-in with me about pressure.. and ensured from the start she knew the areas I wanted her to focus on. Will be back!! read more

I've been three times and just purchased a package of six more massages. I have chronic pain and this is the only place that has been able to help me feel better. I've had two therapists but the last two times I had Nancy. I call her Dr Nancy now. I going strictly for physical therapy, pressure point, stretching etc rather than a spa experience. I'm so grateful for their caring attitude and their exceptional skill set. read more

My first visit to Tranquility Spa was in December 2023 and I have returned multiple times since. I have received massages from both Jenny and Cathy and each visit was great. The woman who runs the front desk is also extremely kind and helpful. Pros: * The spa feels new and immaculately clean. * The therapists quickly identify and address knots and tension. * I'm not sure if the table or the blanket is heated, but either way, it's a nice addition to the experience. * I have found it easy and quick to book an appointment online through their website. Tips/Things to Know: * When booking online, keep in mind that you'll be charged at the time of booking. This was something I wasn't accustomed to the first time, but I have never had a problem with. * If you have specific preferences or areas of focus for your massage, you can fill out a form upon arrival, ensuring that your session is tailored to your needs. read more

Love going here! It is easy to get in and also very clean. The massage therapist does an excellent job everytime I go in. She always is able to work on my neck and shoulders which tend to be very tight and when I walk out, I feel so refreshed. She uses the pressure as to not be uncomfortable and to enjoy. The prices are good and appreciate the friendly staff. Will continue to go back!! read more

The best massage I've ever had (and I've had a lot!). Nancy was so good that I came back two days later for another one. Reasonable prices, lovely atmosphere, very nice business owner and staff. Recommend 100% read more

Had the Signature 60 minute massage. It was wonderful. Just the right amount of pressure, especially for my tense neck and shoulders.

First time customers beware of this establishment. And specifically Jenny if you book any massage treatments with her, you think you are getting a massage with her but you aren't. You actually don't know who you are getting a massage with. I had booked 90min massage with Jenny based on reviews. I arrived 15mins early to find out she was running 15mins late as her previous client was late. I was asked to wait until she was done. When Jenny finally came to the front, I was asked to follow her to the massage room to undress. Someone who I thought was Jenny was giving me a massage. After my massage, I saw someone (not Jenny) scurry out of the room. I dressed and checked time as because I knew that massage felt short and indeed it was. It was only 60min had passed. Another lady came by and said sorry, I gave you only 60min massage. I didn't know you pre-paid online for 90min. I said well that's ok, just refund me the 30min and my massage was supposed to have been with Jenny. You are not Jenny. She said Jenny was double booked. I told her but I booked her online how is that possible? Why didn't she tell me? Why didn't anyone tell me? I was extremely offended. I had tears in my eyes. felt that Jenny was rude to skip me and pick another customer. If she had simply asked me, I would have said ok to get a massage by someone else. It was absolutely poor customer service. To remedy this, instead of refunding me the 30mins of the massage that I didn't get, the front desk lady called the manager and gave me a scribbled writing on their business card as a gift card for a free 90min massage (not sure if they will even honor this in future). And I am not sure if I could go back there after how I felt and how I was treated. read more

Purchased a 90 min hot stone massage online. The hot stones didn't even show up in the massage room until 60 min had already gone by (interestingly, it was still another 20-25 min after I mentioned it aloud that I ordered the hot stones that she brought them in). My guess is that they forgot. Even then, the therapist massaged with the stones for probably less than 5 min total. I am not exaggerating. She left a line of stones on my back just sitting there (nearly burned me, I had to ask her to take them off) for maybe about another 5 minutes? And that was the 90 min hot stone massage. I expressed these concerns at the end when I was walking out; the owner/manager 100% didn't believe what I was telling her over what her non-english speaking therapist was telling her which was that I received the full hot stone massage treatment. So there you have it. Either this is what their offer is for a hot stone massage (incredibly disappointing) or they have no customer service skills (incredibly disappointing). Never coming back. read more

Michelle gave me the best massage I've ever had today! I did the lymphatic massage with a scalp massage add on, and she found knots I didn't even know I had. Tranquility spa is always extremely clean, and the staff goes above and beyond to be kind, helpful, and make you feel relaxed. They've also been flexible, and have fit me in last minute for same day massages. This place is truly a gem. read more

everyone here is so sweet! i'm a returning customer which i usually never do but the massage therapists here are so amazing at what they do that they've become my go to spot when i want to treat myself. ive had Lily and Carrie X and i recommend them both! read more

This was my first time coming to their new location. I had the best massage of my life from Jenny Z! The new location is absolutely beautiful! I will definitely be coming back here soon! read more

My experience is amazing i feel really relaxed special thanks to maria she did a good job

My husband and started going to Tranquility Spa shortly after it opened. The ladies there are goddess with amazing hands. You feel like a new person after 90 minutes with them. They are all great and really flexible. You can text to set up an appointment and they really take the time to get to know you and your needs. I highly recommend them. read more

Lily was incredible. Probably one of the best massages I have had. She was able to work out my sore shoulders and back. I highly recommend her. The place was clean and serine. Will be back soon. read more

Loved my lymphatic drainage massage!! Nancy covered every corner of my body and was so gentle. She has the hands of an angel. I feel so relaxed I recommend Nancy for your next massage at Tranquility Spa. Lee was also amazing and very accommodating when I made my appointment. She's super sweet and took the time to explain the different massage options. Must come and get your massage here!! Thank you Nancy and Lee! read more

Luna is amazing! Got a 60 minute deep tissue and loved it. Highly recommend going. We regularly get boba in the same plaza and have always been wanting to go but hadn't until today. Now I will be going regularly! read more

I had a wonderful massage today with Luna. Everything was amazing. Definitely going back.

Had a great experience and massage from Jenny Z. 90 minute deep tissue massage. Once you find someone that has the experience and care I don't want to change. It's a good location inside an outdoor shopping center, friendly, safe, and clean facilities. read more