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    TrailBuilt Off-Road

    4.0 (5 reviews)
    Closed Closed
    Updated 2 months ago

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    Services - TrailBuilt Off-Road

    Auto battery and fluid recycling

    Auto electronics installation

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    7 months ago

    Outstanding company and customer service! They are super helpful and polite. I will definitely recommend their business.

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    Joey M.

    Thanks so much for the great review! It's incredibly appreciated!

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    1 year ago

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    1 year ago

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    2 years ago

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    4 years ago

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    Offsets Garage

    Offsets Garage

    2.0
    (4 reviews)

    Custom Offsets Review…read more I really don't know where to start with this, i was completely played by Custom Offsets, i got scammed bad! Each person i talk to their gives me a different answer and story. They don't care about their customers. I always had to leave a message and wait for them to call me back which doesn't which really pushes the edge of when they say they will call back by. Also even tho with the holiday, i ordered a set of 4 wheels and a suspension lift kit. The lift kit arrived within a week or less of ordering (December 6th) and the wheels were listed as in stock. Well that became apparent to be false. The 6th was a monday. My order rep told me even tho it had a long projection since it was just wheels and ceramic coat that it should, for no reason, take longer the 10days or so to arrive to my house. Then it was the 9th and i got no updates on the wheels heading to or being done at the ceramic shop so i called customer service. At first the guy said that it hasnt arrived yet from their other where house (didnt tell me where that was) but then said "oh wait i see it, yeh it just arrived today a little after noon give or take" and then went on to talk about it should get to the ceramic shop today and if not tomorrow(10th) or monday the 12th and might take a day to cure before shipment. I said ok and call ended. I then called on tuesday the 13th to see an update with my wheels and the lady i spoke to said they havent arrived there at all, i then told her about my 12/9 call and she miraculously found the order and said yes its here but still not sent to ceramic. Couldnt give me an eta on that or whats going on, but said it should be there by the next day. So i called later in the day the next day (14th), had to wait again for them to call me back and when they did they gave me the same exact thing i got the day before...order wasnt there yet then they found it then it wasnt at ceramic yet. And no one was willing to go and find out WTF was going on with my order. Its a simple order. Not hard to complete! I could have gone elsewhere that was a little cheaper and got my order by the 12th and taken it to a local ceramic shop myself but even tho he cut off my questions and calls short, i still tried to help out with my sales rep because they live off of commission. So then became the 16th, they must surely have it ready to ship by now...but noooooo, when i called they gave me the same shit at the last calls and told me the shipping label was made but because it hasnt gone out so they will change it to express shipping to try and help with the speed time. But that didnt work cause it was picked up on the 20th!! And was still Ground shipping!!! So now i wont get em until after Christmas. Update while writing this: my wheels arrived and were completely damaged. Chunks of the rim chipped, scratches everywhere, 3 out of the 4 had no packing. Boxes were already beaten up. The 4th wheel had minute packing that obviously didn't do anything. And they never return my calls anymore. Even last week, well before their Christmas break. Left messages. Logged my place in the call back. Their voice machine says average wait time was 1hr. Never got a call back and its been a week now. If i could give -5 stars i would. The total handling physically and technologically of my order was worst then a SF homeless mans shit bucket. And since i haven't gotten a response yet there may have to be other action for my refund.

    Well first off, I purchased a brand new 2018 1500 Silverado from a dealer in Chilton. I then called…read moreCustom Offsets in Appleton to have a full build done on my truck because I had heard that's what they are known for. I ended up ordering a 4 inch BDS Lift with Fox Shocks -19 Offset Drop Star Rims and made it clear I wanted the rear offsets to match the front offsets, and they claimed it was a true to size lift fit (this was not at all true). It took roughly 2 weeks to get in and another week to schedule the lift install. My dealership had delivered the truck Monday and the lift was scheduled to be installed on Wednesday and finished by Thursday due to alignment issues is what Offsets had told me. They then called me Thursday and said that my dealership had given them the wrong information (which mind you, never happened). Needless to say, they were already behind because they hadn't called me until almost 4pm. Offsets claimed they were overnighting the new lift knuckles for Friday, but never kept in touch with me on the process or returned my calls from Thursday night to the next Tuesday afternoon. It wasn't until after my dealer had personally contacted the owner, had they finally contacted me back. And to top it off, through this whole situation they had horrible customer service and would never answer the phone. Next, I had told them NOT to post my truck on the Internet, or put their stickers all over my truck, but yet again, they did the opposite of what I asked. Also, in their video they called it a dealer build, which it was not. Finally, when I got my truck on Thursday the offsets were different from the rear of the truck to the front when I had told them I wanted them the same. So when I had called them back and finally got a hold of them to discuss why they didn't put spacers in the rear, they said it would take 4 to 5 weeks for new spaces to come in. So after paying a very large amount of money to get a custom look for my truck, they handled the situation very poorly and ended up taking about two months to finally get everything finished, when it should have been done in no longer than three weeks. Ultimately, I'm extremely upset with the whole process and I will not do business with Custom Offsets in the future, nor will I recommend them through word-of-mouth.

    Wicked Customz

    Wicked Customz

    5.0
    (1 review)

    Mitch is very reliable he does a great job on all cars , truckes and SUV's . He has worked on both…read moreof our vehicles!! They run good and has also done repair work on my son's 2001 corolla. We are very pleased.

    From the owner: Auto Body Repair and Body Shop, Collision Work, U-Haul Dealer…read more Products: Brakes, Suspensions, U-Haul Services: Auto Body Repair, Collision Work, Custom Auto Body Work, Motorcycle Restoration, Suspension Work, Vintage Car Restoration, Brakes, Drivetrain, Electrical Work, Engine Work, Transmission Swaps, Welding, U-Haul Dealer Brands: U-Haul Business Description: We're Wicked Customz is Manitowoc, WI’s trusted full-service auto body shop, delivering expert collision repair, suspension work, and custom automotive solutions since day one. Whether your vehicle needs precision bodywork, brake service, electrical diagnostics, engine or transmission swaps, welding, or a fresh coat of paint, our skilled technicians bring passion and craftsmanship to every job. We also specialize in powersports and motorcycle repair, making us your one-stop destination for all things automotive. With a commitment to high-quality workmanship and superior customer service, we proudly serve Manitowoc and surrounding communities. From restoring your ride to its original glory to creating custom builds that turn heads, We're Wicked Customz is where performance meets personality. Stop by today and let us get your vehicle back in wicked shape!

    Fitment Industries

    Fitment Industries

    1.9
    (147 reviews)

    This company appears to prioritize profit over customer satisfaction…read more I had two separate orders with Fitment Industries, and both experiences were frustrating. On 5/27, I ordered an NRG quick release. After about a week and a half with no updates, I called and was told it was in the process of being shipped. Around the same time, I placed a second order for a wheel and tire package totaling over $1,200. I ordered over the phone with a sales representative named Kyle. I specifically asked about wheel availability, and Kyle assured me they were in stock and could ship that same week. The wheels arrived in two separate shipments, but the NRG quick release never showed up. When I opened the wheel boxes, I immediately noticed a large lip--nearly half an inch--where the spokes meet the barrel. None of the photos on the website clearly showed this feature. When I contacted customer service, I was told that the photos contain a disclaimer and that the issue was essentially my responsibility. I wanted to exchange the wheels for a different set, assuming it would be a straightforward return since the product looked significantly different than expected. However, after speaking with Zeke, one of the managers, I was informed that I would still be responsible for a restocking fee. Over the course of several days and multiple phone calls, I received conflicting information from different employees. One employee even stated that he routinely warns customers about this issue because it happens frequently. I was also unable to get a clear answer regarding the status of the NRG quick release, so I contacted NRG directly. They immediately informed me that the part was on backorder and that Fitment Industries would need to cancel the order. This was information that should have been communicated to me from the beginning. As it stands, I'm still expected to absorb the cost associated with returning the wheels, despite the product not matching my expectations based on the website images. Between the lack of communication, conflicting information, and poor handling of both orders, I will not be purchasing from Fitment Industries or any affiliated companies again

    Great deal on gorgeous rims. Fast shipping. Good service. Highly recommend! Thank you.read more

    Custom Offsets

    Custom Offsets

    1.5
    (117 reviews)

    (Original Review) The wheels would have been great, if…read morethere hadn't been a manufacturers defect. Unfortunately, we bought the wheels a couple of months before installing them, assuming they would be great. When it came time to install them 2.5 months later, we found out there was a bad manufacturer's defect in one of the wheels that could be seen with the naked eye. Also, it was severely out of balance and the wheel cap didn't fit. Customer Service was super lacking. Phone number just leads to voicemail or referral to email them. Emailed them, and they basically said "not our problem, it's been over 30 days, you have to contact the manufacturer." So, we did, and the manufacturer's representative said "it's no big deal, we will replace it, but you do have to go through Custom Offsets." Ultimately, the ONLY option they gave us was: We had to pay for another new wheel, wait for it to arrive, make an appt and pay to have the tire swapped, and pay for shipping to send it back so they could "inspect it and refund us." Long story short, they sent updated every 2-4 days for nearly a month saying "the inspection hasn't happened yet" (keep in mind, the defect was VERY apparent). Finally, we called VISA and submitted a dispute (after 6 weeks of back and forth with this terrible company). They looked over our documentation and agreed that Custom Offsets was wrong, approving the dispute amount for the one extra wheel we were forced to purchase) Ironically, the SAME DAY VISA opened the dispute, we received an email from Custom Offsets saying the inspection was "complete" and the refund was being issued. I have to believe this was NOT a coincidence. I guess you just have to get the big dogs at VISA involved before they quit playing games with you. Save yourself the time and effort and buy from someone else. (UPDATED REVIEW) After posting reviews online, a representative from Custom Offsets reached out with a sincere apology for our troubles.  He was very nice, and even offered to send out an extra wheel for future use in case it is needed.  This gesture was appreciated, but I do wish they had put more of that effort in the first stages, before having all of the troubles along the way... It would have been the difference between a 5 star review and a 2 or 3 star... We understand that things happen, but the response from the company makes all the difference.

    ordered rims from these guys they had a great price but I should have seen the red flag with that…read moreanyways but laced order for some 24x12 inch rims with lug nuts was waiting patiently for my rims I get a call for a delivery I decide to go pick rims up instead I get to the place for will call and bam it's a pallet of tires not rims! I looked at the BOL they had a pic of the rims I ordered but sent tires instead! on top of that they way over charged for the said tires like double what they retail for! Disputed the charges with my bank as I was charged for one thing and recei something totally differen! bad busines!! waiting to hear back from them about this F**k up!

    TrailBuilt Off-Road - tires - Updated June 2026

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