I personally did not have a good experience at this location and I just wanted to address a few issues for anyone considering coming here.
First off, I want to acknowledge that the business next door to this location is under construction and has been for some time. I understand this is not their fault. However, you need to understand before you come here that you will be just a few feet from this very loud construction before you visit. As we walked up, I had to stop abruptly when a flurry of sparks flew out in front of me. The neighboring building was using a circular saw to cut metal and the sparks were flying out into the walkway. It was incredibly loud and startling. The patio area is literally just seating to watch construction at this point and that little waterfall in the corner can't be heard or enjoyed over the noise.
You can always sit inside right? Hmmm... Had I read the reviews before I came, I would have seen the repeated mentions of "weird vibes" and poor customer service (even in the good reviews) but instead I was able to witness it firsthand. The staff here is not particularly friendly and although there were two other people in the shop you could hear a pin drop...in between the loud construction noises anyway. It definitely has a less than inviting atmosphere. So, plans changed to grab the coffee and go.
We have tried the Trail Coffee in Stockton and even got a gift card. Their website clearly states that it is "Available to use at any of our locations" and their Yelp page states in the About the Business section that "Trail Coffee Lodi is Trail's third location and first one outside of Stockton." Why then when we asked the cashier about using our gift card did she say it was for Stockton and after swiping, tell us "It doesn't work here."?
Some things are out of your control. Staff can be having a bad day or not be trained correctly, etc. However, poor product on top of it all is really unacceptable. I was honestly happy to pay for my drink and just get the heck out of there but when I sat in the car to finally drive away and tasted my "Honey Lavender" latte, well, that was the final nail in the coffin for me. No honey, no lavender, just truck stop coffee with some half and half splashed in over some ice. I have made myself much better coffee at a hotel continental breakfast. This place was an utter disappointment and even if you are considering giving them a try, I would definitely wait until construction is finished with looks to be around late summer 2024 at this point and I would be very surprised if this place makes it that long at this rate. read more