Courteous, casual and competent service by owner. Good variety for a small shop. Competent and fair…read morepricing. A pleasant experience of mostly household yesteryear plus jewelry ,colns and collectibles.

Meeting Sid is worth the visit. He was super friendly to my kid and I. Found some treasures we…read morecouldn't live without!

This is the oddest, cryptid-est place I've ever been. I absolutely loved it. My friend and I also…read morehad a conversation with Sid on the way out and he's so interesting. Please, just stop by for the vibe if you can. (I will say though, I'm not sure why yelp says it's wheelchair accessible -- this is probably one of the least accessible places in Carborro.)

Bracelet had a few areas where gold plating needed replated. As you can see in the pictures the…read morebracelet was returned in worse condition than provided. It is now so tarnished that it can't be worn without staining

I've had this business create a ring for me and repair a ring for me. I described what I wanted and…read moreasked for an estimate and a drawing before the work was done. The jeweler did the work without giving me either. I didn't like that he took it upon himself to decide what I'd like without talking with me as agreed. I did like this ring. The repaired ring is another story. I asked that the prongs be tipped because the stone was loose. The repair took weeks longer than promised. When I got the ring back, I saw that the jeweler had again made a decision without consulting me first. Instead of tipping the prongs as agreed, he created a new setting and a new leaf probably because the ring was damaged during the repair. The new leaf did not match the original, and the jeweler insisted it was the original, all while the original leaf and leftover gold from the repair sat in a bag on the counter between us. Worse, the setting was crooked. The jeweler insisted it had always been like that. I told him I'd worn the ring for 40 years and it was never like that. I spent six months trying to find someone to repair the damage, but no one would touch it. Finally, a friend of the jeweler's convinced me to take it back to him, and he agreed to repair it free of charge. The setting was straightened somewhat, but it has since crumbled, and the ring is no longer wearable.

Great experience. Responded quickly and gave me the information I needed. Definitely recommend to…read moreothers.

Ron was absolutely wonderful. He responded quickly and was very nice. opinion thank you Ron. I…read morecertainly appreciate your help.

Would not recommend them with high carat gold. Wanted to turn my 24k gold into other jewelry and…read morethey did a scratch test to test the gold. They stated it was 22k. As a jeweler, they should know scratch tests are not meant for higher carat gold but a xrf or pmi gun. Took it to a pawn shop for testing and even the jewel recycle and they both confirmed it was 24k. Them being jewelers, they should know this and not try to scam customers. Their work is amazing from what I have seen but I can not trust them. Beware.

When a tenured branding expert moves from Los Angeles to Durham, she's compelled to analyze…read morebusiness presentation. From the moment I met one of the owners, this gem of a store got my attention. Before setting foot into the shop, I was impressed by their proactive, organic social media campaigns. The visit to Jewel Smith of Durham blew our minds. The attention to in-store customer service was most refreshing and sadly unique. They know how to make the jewelry purchase experience fun and memorable. Each piece is created by talented architects with impressive tools and timeless machinery. There are exquisite pieces that are one of a kind with gems carefully purchased from every part of our planet. I realized after my first visit to the local mall here how I'd never again attempt a purchase at a chain jeweler. It's not too late for Christmas with their fully staffed extended Holiday hours and a dedicated parking lot. And then there's always Valentines Day.