I took a family watch into the shop for an estimate. Everyone was friendly, kind, and informed. I…read morewill return to them when I decide to fix my watch. Sherry

I just picked up a ring that was resized that originally they told me would take three weeks to do…read more It ended up taking three months. I went in to check it took 10 minutes to find and at some point, they looked kind of panicked that they didn't actually know where it was. Finally, three months later, I called to check and the owner calls me leaves a message that they misplaced it in another pile and it has been ready, they just didn't call. Finally as I pay $120 for a slight adjustment the girl tells me if I use a credit card they are going to pass the service charge onto me. This is absolutely insane for a business that charges an exorbitant amount of money for their jewelry. She argued with me trying to educate and Millenialsplain to me why they were passing the cost on to me. I understand there is a service charge with a small business, but this is an establishment that has been in Chapel Hill for a while. Shame on you for bad business practices!

The staff at Olmaz jewelry are professional and easy to work with. I have purchased at least five…read morepieces of jewelry as well as bringing in other jewelry for repair and have no complaints. I will continue to do business with them as I am confident in their professionalism.

My daughter and I each had rings repaired and resized . I…read morealso brought in pieces of gold I wished to sell. We were completely satisfied with all transactions. They were speedy, fair and very competent.

I was in the area getting lunch nearby and I noticed all the pretty jewelry in the windows and…read morewanted to see what was inside. They have beautiful pieces inside with many selections. I saw many pieces I could have purchased.

I've been going to Wentworth and Sloan for probably 15 years now…read more They are the only people that I take my jewelry to since I've started going there. I highly recommend anybody going to them. They do a great job on everything I've ever taken to them to have done whether we have been something sized or something repaired. And they're always happy to clean any of your jewelry anytime you like. I recommend everybody to go check them out.

Amazing people They are the best and most reliable people I have ever dealt with. They have fixed…read moreand created the most amazing pieces for me.. honest, down to earth and always willing to access and give you an honest opinion.

First time to John David Jewelers and they live up to their high Yelp rating. They are warm and…read morefriendly and only too willing to help. It is so nice to find a good jeweler to repair jewelry and more. They repaired my tennis bracelet that was not latching well. I've only worn it a few times, but the latch was slipping. I was surprised to find that they didn't charge me. John David will be my jeweler from here on. And I will tell my friends and neighbors about them. Excellent friendly service!

Amazing customer service! My chain and pendant was shipped fast! No comparison to big box jewelry…read morestores. Highly recommend!

Their customer service was great over the phone. We called about having my engagement ring sized…read more But when honey rolled up to the address provided and realized that it was in someones house, he said no. They could've been up front about that. The work could've been amazing, but the turnaround time was 2 weeks and we got it back from Jared in 2 days.

Wade's Jewelers is truly the best jewelry store in our area. After a very negative experience with…read moreanother local jeweler regarding my diamond ring, they treated me with exceptional kindness and compassion when I brought my ring to them. They repaired my diamond ring exactly as it should have been done originally, with outstanding craftsmanship. After seeing the poor quality of the prior work, they generously offered a significant discount, which I greatly appreciated. In addition to repairing my ring, they are also correcting a strand of pearls that had been improperly restrung at the same local jeweler--again at a discounted rate out of genuine consideration. Their professionalism, skill, and integrity truly set them apart. Wade's Jewelers has earned my continued business and my highest recommendation.

The absolute BEST place to go for a custom design piece and actually stay in budget. Kim is great!…read moreShe helped my husband design the most perfect and intricate ring I've ever seen in my life, that will more than likely be a family heirloom in our family and be passed down for generations. This is why we went to Wades! Thank you guys so much for creating this beautiful gem of both mine and my husbands vision! We love you! Love, The Jernigan's

Incredible designs. Very unique They will come to you or make an appointment at the stufioread more

The prong on my engagement ring bent and I was devastated! Mimi quickly addressed my quote and was…read moreable to get me in quickly. The studio is beautiful! Incredibly warm and welcoming. My ring was looked at by Russ and he fixed it on the spot! I am so pleased with the service & happy to have found a lifetime jeweler.

Tomorrow marks 37 years of marriage for us! One of our many blessings is finding Patricia, early…read moreon in her career as an artisan. She designed and made our wedding rings and bands and to this day they're beautiful! No trip to NC could be complete without visiting her. You'll be amazed at her attention to detail and ability to unearth from you, what you can't describe with words. Patient, non-pushy and willing to make it your dream. Quality work that lasts and lasts.

Patricia did a great job repairing my diamond bracelet. It has worn a bit thin after many years of…read moreuse, and she placed a small chain over the clasp for an extra layer of security. She also replaced a stone in a much-loved turquoise ring. I highly recommend her!

I wanted to convert a vintage bag chain into a necklace, but was struggling to find proper hardware…read morethat would look good with the chain. (Ex. Size, color, plating) I had checked craft shops and stores, but couldn't find anything that was a good match. Earlier during a quick trip to Chapel Hill, I remembered this shop was in the same mall as Mulberry Silks and we decided to stop in during our next visit. It's kind of across from Mulberry Silks and is near a ladies boutique and the CBD cafe. The shop offers jewelry making tools, beads, closures, and some pre-made items as well. There is a small workspace where you can make jewelry there and I suspect that they may hold workshops or classes from time to time. (There are signs saying that the staff could also try to design/help create custom jewelry pieces for customers if they are interested.) I believe we've run into the owner both times I've gone in and she's usually working on something but will look up and greet customers. If they have questions, she is happy to help. I like that there are closures and jewelry parts available that are 18 KT plated gold, and in addition, there are some gold filled ones as well. We did ask the owner to take a look at our chain to see what size of the 18 KT plated closures would fit or suit the chain we brought best. She pointed out two sizes and felt we could go either way. We didn't have the proper tools at home to install the hardware onto the chain, so the owner was gracious to let us use the workspace and tools to attach the hardware to the chain. Prices for the hardware were reasonable. Also I appreciated that she had the workspace available for us to utilize when we needed the correct tools to add them to the chain. With regard to parking, it can be a toss up. There are a few surface lots you can park in, but one of them is shared with Harris Teeter and can get full.

After seeing a few other bead stores the area, Firefly is sensational. Not only is it beautifully…read morelaid out, but the selection of beads is amazing. And then there's the owner, Melanie ---- so helpful, accomplished, and personable. Melanie creates some wonderful pieces of jewelry. Anyone having ideas for creating something from beads will have a hard time deciding which ones to use; however Melanie is there to help in any way. If I could give more than five stars, I certainly would.