This TJ's is a bit on the smallish side. Parking was not great, but it seldom is. The staff were friendly and helpful. The place had all the things I enjoy about shopping here. It was nice to be able to pick up some items to tide me over until the locations in Denver are ready (soon, I hope). I very much enjoyed not having to pay sales tax on my purchases. Anyway, to all you Oregonians, be glad Eugene has a Trader Joe's, as many other places do not. read more

Terrible service today. The check out girl stared at me as I bagged my own groceries. Poor customer service.

I dont know why this place gets so much hype really....I've been here a couple times and it's really nothing too special. At first I thought it was all local products, then I realized it's not. Prices are a little more than I would like to pay. They do have a good pizza dough I have to admit. I had a hard time finding things from what I remember...But the staff was super friendly. 3rd star is STRICTLY because the service was great...they were more than willing to show me where items were that I needed. read more

Few of Trader Joe's cashiers don't help customers packing. Sometimes they just stand there and watch customers packing grocery by themselves. It seems like customers are their assistants. read more

I had a great experience here. It was my first time at the Eugene TJ's, after frequenting TJ's for several years in other cities. After reading all of the reviews on here I was expecting a horrific experience, but since I love TJ's so much I had to see for myself. They had everything I wanted, plus some new stuff I was excited to find, & the staff was friendly and helpful, answering questions, etc. When i was checking out, I mentioned that I was new to Eugene & two of the staff members welcomed me to the area & were very kind. One of them took off for a second & came back with a yellow rose and presented it to me, welcoming me to Eugene! Made my day. read more

The staff at this Trader Joe's are always super friendly upbeat and helpful. The store is often crowded, but someone on the staff is always willing to take the extra minute to look up the item you're looking for. The quality and prices are really good and they usually have the items items I am looking for. They are taking lots of safety precautions during this pandemic. I wish the hours were a little bit longer so I could find a time of day that it's not crowded. read more

I like their mocha flavored ice cream bars! And my brother now works here so it's nice for him since he lives so close to that area. I usually get the fearless flyer ads in the mail and look forward to seeing what kind of deals Trader Joe's has going on (i don't just look at it for the funny comics on the side ) I don't go in there very much since I live closer to the Sheldon area (my Brother lives in the Oakway area) so I stop in when I can. read more

I have always enjoyed shopping at TJs. Today was my first- and will be my LAST visit to the Eugene TJs on Coburg Rd. As I was shopping, a TJ employee (I assume, but there was no identifying badge or clothing to indicate a TJ CSR) anyway, she approached me and told me to put my mask over my nose. It was not over the tip, but exposed the upper of one nostril. I told the gal that I could not see out of my glasses because of the steam of the mask. She rudely commented then threatened, "Do I have to get the mgr(?) to deal with you?" I put the mask over my nose and continued on shopping. I was pretty disgusted by her lack of customer care and etiquette, so decided to buy just a few things and leave. I waited in line, social distanced, etc. As I approached the register the sizeable checker tells me to pull up my mask further on my nose?!?! I did. Should have left right then. Noticed same gal was standing at the end of his register. He then abruptly tells me to get back behind the yellow line. I commented that no one else did, all stood at the register ahead of me. He gets nasty, belligerent and says "What did you say? Tell me what you said." As he orders me to get behind the yellow line which I was standing on. I repeated what I said so he could hear me. Well, I will stop there. I am a law abiding, former professor, now retired senior citizen. There's not even a traffic ticket to my name. This was over the top. Right now if I EVER shop at TJs again, it will be too soon. I don't post reviews ever, but I signed up to post this one. read more

I always shop at this store and have never had a problem. However, I was in today to grab some Mother's Day flowers when I was standing in line and witnessed (what looked like the manager; white male with glasses) going up to a hispanic woman with her two children while they were checking out. The woman had maybe 8-10 bouquets in a cart. In front of everyone the manager started questioning the woman, "why are you buying so many flowers?". The woman answered that it was because it's Mother's Day and she looked so confused. The manager then said "Are you sure you don't have a flower shop you're going to be reselling these in?" And the woman started defending herself by explaining who each bouquet was going to (her aunt, grandma, sister, etc). The manager then let the cashier continue to ring her up. EVERYONE was buying multiple flowers today....I was so upset to see the manager RACIALLY PROFILING this hispanic woman for buying flowers for her family. He didn't question anyone else....actually, he didn't HARASS anyone else. Even the man standing behind me in line made a comment about Trader Joe's management being "flower nazis" to this woman. I didn't see any signs saying there was a limit to how many flowers someone could buy. How is it any of their business to know why or for who someone is purchasing there product for? We are still in a pandemic, there is way too much racial profiling and discrimination going on, and today is a day to celebrate the motherly women in our life. I had to find the woman in the parking lot and apologize that she had to go through that, I wished her a happy Mother's Day and hopefully made her feel a little better when I told her I was writing this review. Trader Joe's, do better. read more

This is your standard Trader Joe's right next to a big shopping mall and attached to Bed Bath and Beyond. While the store itself is just fine, the parking lot is like the movie The Hunger Games. Everyone dashes around avoiding obstacles (pedestrians) in order to secure a spot close enough to the entrance to avoid being out in the cold rain for long (or the heat in the summer). Inside I find the layout to be convenient and can usually find the things I need. During the holidays they really go all out with the pumpkin spice and peppermint treats as well as holiday gifts like giant bars of chocolate or sampler pack of different flavors of coffee. There are a few things I've come in for to find that they don't carry it but of course now I can't think of what they are. Basically, you can get most your shopping done here but not everything. I love their white bean and basil hummus and their pre-made salads are pretty good for the price. There is usually someone handing out samples of items they carry in their store and lately there has even been wine samples given out. I also love their mochi ice cream in the frozen section and their frozen croissants are easy to bake at home and VERY comparable to the ones you would buy in the bakery. 4$ a box of 6 or 3-4$ per croissant? I'll take the box. read more

I have been a good customer of Trader Joe's for 39 years. The customer service has really gone downhill recently. I was helping the cashier pack my bags, and another employee walked up and tried to grab the bags and put them in the cart before we were finished packing. I that I would get them. He got angry, so I explained that we weren't finished packing them; he then got right up in my face (too close) and stared me down in a very intimidating and angry manner for too long. He said, "I was TRYING to HELP you!" I explained that we just weren't finished packing. He continued to stand there in my face and stare me down.I told him that I just wanted to finish packing. He shrugged, continuing the intimidating demeanor, refusing to move. I tried to speak to a manager at the store, who kind of shrugged it off, but did say he would talk to them. I called the store and asked to speak to the manager. Marlin told me he is a manager and I could talk to him. I was telling him about what happened and he hung up the phone before I could tell him what happened. I called customer service in Monrovia, California and spoke to an employee. She was very apologetic and assured me that the store General Manager is a very amazing woman and would contact me and take care of the problem. She said she was going to contact the Regional Manager and that he would contact the General Manager. A couple of days went by and no one contacted me so I called the customer service number again. I was forwarded to the same customer service employee who informed me that I needed to go into the store to speak with the General Manager. I asked her why I needed to go into the store, as I am very busy, and usually these matters are handled over the phone. She said that was because I go into the store to shop anyway. I told her that whether I was going to shop at the store depended on how the problem was handled. I then got a call from the Eugene General Manager after about ten minutes. Apparently the customer service person I talked to who assured me that she would take care of the problem had miscommunication what I told her which had angered the General Manager, so she did not want to help me. She expressed that she was very angry with me because she 'likes to handle things at a store level' (she was very angry that I called customer service). I reminded her that I tried to talk to someone while I was in the store, and then tried to call, but was hung up on before I could explain the problem. The Eugene General Manager then said that since I had a bad experience at 'her' store she had decided that she didn't want me to come back to her store. (weekly customer 39 years) Was not even give me a chance to tell her what the problem was. Why did she want me to come into the store, so she could abuse me in person? I called the customer service employee, she started being very rude, and said that she felt it better that I not return to the store. She also ragged on me about my intention to post this to Yelp.com, because as she said "Oh, I guess you have so much time to go posting this on Yelp." Does that mean that all of the people that post to Yelp are bad people who have too much time on their hands? (I am very busy which is why I wanted to talk to the manager on the phone rather than going to the store.) Yelp and sites like it are what keeps businesses honest and accountable. Why wouldn't I post this experience to Yelp as a very good customer of Trader Joe's for 39 years? I tried to talk to the Customer Service Manager, and she said that they never over-turn the decision of the General Manager. She also told me that the customer service employees at the headquarters (including the Customer Service Manager) were talking about me and blaming me for the problems; as well as the employees at the Eugene (including the General Manager) were talking about me behind my back and blaming me. They never even spoke to me to let me explain what happened. So I guess the employee who was intimidating me said it was my fault/he didn't do it (of course), and they just took his word for it? Other problems I had during that same shopping trip include trying to get help from an employee, and they rudely refused; and twice I asked other employees for help and they ignored me and kept walking. If you have a problem with employees in-store (read the reviews, I am not the only one) and the employees in the store blow you off, forget trying to call customer service, because that will just make the store manager angry and they won't help you. So I guess any employee can intimidate or abuse any customer, for no reason at all, and there is no resolution. Is anyone safe shopping there when an employee can threaten a customer, for no good reason, and then the rest of the employees join in on the abuse? Unless your a young hipster I suggest the new Whole Foods that will be opening up in August, or one of the many local stores. I will not be returning. read more

Ok. Great staff (used to be one myself) but TJs products are crap. Very deceptive advertising and labeling. Everything is repackaged corporate BS with a happy Trader Joe's illustration. This store/company is a cult that pulls the wool over half-assed CNN-watching intellectuals. Trader Joe's is a convenience store with little to no real food. Its liberal Wal-Mart. Go to a farm stand you lazy "do-gooders" read more

great food but the staff when stocking makes NO effort to get out of your way or accomi date you. Not pleased. read more

This is a pretty good store especially if you live somewhere that lacks local organic groceries. In Eugene it's kind of pointless to have a Trader Joe's in my opinion, since Eugene already has plenty of its own natural food stores which are already better choice than Trader Joe's. Still, that doesn't make TJ's any worse on it's own account. They do have good organic food there. Unfortunately a lot of their stuff is packaged in unnecessary amounts of plastic and shipped in from far reaches. Better store than Safeway or Albertsons or Ray's. Not better than Fred Meyer in my opinion. I would most prefer Friendly Street Market or The Kiva or Capella or Sundance. read more

I really like to go to Trader Joe's and find good bargains on wine and some of their food. And the pounds plus chocolate is really nice.

Like most Trader Joe's locations, this is a great source for cheap, organic and healthy store-brand staples. If you do a lot of shopping for produce and other fresh foods here, I'd have to question either your sanity or proximity to other, better grocers. However, TJ's will always be my go-to spot to load up on snacks and packaged foods that are slightly higher quality and healthier than the stuff you might find elsewhere. Really, though... I'd go to Sundance given a choice. read more

Trader Joe's is a unique store. We live full time in an RV and anytime we are near one of their locations we go there to stock up. Today we visited the Eugene, OR store. It felt like home as they are consistent from one store to another. We lived in Napa for 20 years and are, understandably, wine lovers. We have found no better place to buy wine that gives you better value for the buck. In addition to that, they have many unique products that you will find nowhere else. Cheers! Dr. Bob read more

Having recently moved to the Eugene area, I have been to Trader Joe's weekly( sometimes more) and I have to say I have not had a bad experience yet! Everyone, and I mean everyone, has been so helpful and friendly- even during the busy holiday season! I will continue going there every week( or more)- it's not just the products and prices, it's the employees that make it a shopping experience rather than a chore! Love you Eugene Trader Joe's!!! Keep doing what you're doing! read more

I love Trader Joe's. They have a wide variety of unique food items and a beautiful produce department. While the store is almost always busy, it is usually clean and staff work hard to keep it well stocked. I have found the staff to be very friendly and helpful. I have tried a variety of their frozen foods and have been very pleased with most of their items. (The sweet potato fries are awesome!) I have also found their prices to be extremely reasonable, I would definitely pay more for some items but am glad that I don't have to :) read more

Coming from Hawaii, I was really excited to visit Trader Joe's, I love the cheap prices and wide selection! I was surprised to find mochi ice cream, especially the Pumpkin Pie mochi ice cream flavor. The cashiers are very friendly and helpful, I once bought the wrong type of coffee, and they let me return/exchange it with no problem! read more

For someone that is on a tight budget and trying to eat healthier Trader Joe's is pretty much the best place in town to go. Their produce is far superior to what one would find at Safeway, and things are much cheaper than one would find at Market of Choice. Sure, it's a small store and one can't find absolutely everything all the time, but the produce section, wine and beer, juices, frozen foods and dairy selection is pretty good. read more

Decent location. Coming from California, though, they are a bit smaller than in Ca, but overall a decent shop.

Customer service is exceptional at this location. I'm already a fan of Trader Joe's, but his location has the best staff.

I'm sorry. I use to be a big fan of Trader Joe's, but I don't think I can bring myself to give this Eugene location another chance. The past three or four times I've come here there have always been reasons why I don't want to come back. For a while the produce and cheese quality had just gone downhill. This location is in a terrible part of town-always so much traffic getting in and out. The parking lot is loaded with bad drivers. And the store itself is usually packed. Can't get to anything on the shelves unless you push your way through the crowd or wait for people to grab their stuff and go. I've dealt with many SLOW cashiers as well. No longer a pleasant shopping experience for me. I can get the same or similar items in another grocery store and probably for a better price. read more

The best snacks and cookies come from Trader Joe's. The only problem is the parking lot. If you manage to find a parking spot get the Belgian butter almond thins. One time I opened the box in the car before I started driving home and twenty minutes later only half were left. My friend likes to smother them with speculoos and make it even more delicious. Another thing everyone has to try is the english cheddar with carmelized onions. It's perfect on it's own or with some toast. I buy a lot of vegan products here as well. The vegan cream cheese is better than regular cream cheese. I've had nothing but great experience with the staff here as well. I'm so happy we have a Trader Joe's. read more

I like Trader Joes. I really do. Their fresh flowers, not so expensive canned goods, fun and funcky chips choices all make me very happy. And really great frozen food selection & cheap wine. They they even carry 3buck chuck. read more

Just as with any Trader Joe's, great quality products, helpful, friendly staff, and decent selection. This particular store is smaller than most so it doesn't have a crazy huge beverage selection.f read more

Fantastic customer service. Folks at the register are always so nice and friendly. They actually seem like they are happy to see each customer :) Want to have the place all to yourself? Go on Sunday before 9:30 AM - just don't tell anyone! read more

I appreciate their focus on healthy foods, beautiful flowers and low prices on many items. I put up with the parking to go back again and again. Trader Joe's really changes with the seasons and the holidays. I love their special cookies, ice cream, desserts, frozen sea food, organic produce, fresh made salads for lunch or dinner, low prices on soy and almond milk, great selection of fresh nuts, etc. etc. Keep up the good work Trader Joe's. read more

I live right next to Autzen, and this is my #1 go to store. Less than 10 minutes away, accepts food stamps, and they don't even carry most brands because they're not up to standards. Great vegan options(especially the soyrizo) and super friendly staff. One time a lady parked in the motorcycle only spot in her car and was super rude when I told her she had to move. They gave me free flowers and apologized for having to deal with somebody like that after talking to her. Parents, don't worry, your children have healthy and affordable options here in Eugene read more

Love this store! They offer wonderful food at great prices. Organic produce is excellent and fairly priced. Staff is mostly always totally friendly. They don't buy GMO food. That's a hell yes in my book. read more

Traders has a good selection of organic foods with exotic options as well. Unfortunately this store is pretty small with lots of foot traffic, so expect to be shoulder to shoulder with some people read more

Certainly not the largest grocery store. But the quality is fantastic, the prices are good, and the employees are very helpful. It feels like a little community. Oh, and their flowers are an amazing value!! read more

I love, love, love this store! No GMO's, lots of organic foods, good meat & cheese selection, great beer and wine section, and the staff are helpful and always pleasant. But beyond the food being healthy, the prices are good for your wallet!!! Here at Trader Joe's I can get healthy food without the budget busting prices of the nearby competition. Thank you Trader Joe's! read more

The prices are retty affordable and the quality of products are above average. I love the fresh meats and orgganic produce here.

Love this store! they offer wonderful food and great prices . The staff are very friendly and always helpful especially " May Chan" . I have been shopping at Trader Jose's for almost 15 years ,love this place. thanks , Rashid Ranjbar read more

Friends had shared that their trips to the Trader Joe's Store in Eugene during the Covid 19 Pandemic had found employees were masks and other protective wear. I had not grocery shopped since February of 2020 and need to buy groceries. A phone call to the store a few days before going, I was told that if I brought a list of the items I wanted, they would do the shopping and checkout for me while I waited in the truck. I was able to park by the door and found the employees outside spraying down carts and wiping them down with censors. I brought my list to one of those employees and they took it and went inside right away to fill my order. In less than twenty minutes, the lady who was helping me, (G. Laralee) returned with my groceries all bagged up and my receipt. She was friendly and courteous and helped me load my groceries. I could not have found a better shopping experience. Thank You Laralee and Eugene, Trader Joe's for that good experience! read more

I shop at Trader's every other week on average. My only complaint is I find their pre-made food too spicy. It would be much better if they prepared it mild and let each buyer spice it up to their liking. Please consider changing your recipes. read more

This may look like your average Trader Joe's, but if you look closer you'll find that the employees are what make this store special. They are amazing and when you talk to them it doesn't feel like you're talking to a wall; they actually listen to you and respond. Our cashier was beyond nice. She listened to us when she asked how our day was and was super friendly. I'd 100% recommend shopping here. read more

Whether its busy or slow this place is always incredible! Such sweet personable people. Keep up the great quality!