Safeway on 18th Ave has had some Chicago level theft ongoing. They've installed a gate, you go in with your cart and you don't go back out. The Chinese food at this Safeway is extraordinary! I just had another 5.99 entree with teriyaki noodles. The produce is good but not as good as MOC. The prices are very good especially if you install the app and take advantage of $5 Friday. I definitely have enjoyed their bbq on special holidays and Duck home games. The staff have worked in this location for a good long while. They are kind. I appreciate the SBux workers there too! read more

How people still shop here baffles me. They double mark up everything in thier store. Shop at winco. Literally taking all your money.

This Safeway is ok. There is a kind of gate to get in (and maybe out? I can't recall) and perhaps that's something they added into every Safeway (since I don't live in the area anymore I don't get to Safeway often) or if it's something that's a theft deterrent since South is just a block away and lots of kids come here on their lunch. But other than that, it's a Safeway like most other Safeways--with the exception of the parking lot. It's terrible. If you enter from 18th, your inclination is to turn right at the first opportunity once you're in the lot but that's actually going the wrong way. It's so weird to me to find just about any parking lot with diagonal parking any longer since that's less efficient parking, but I guess maybe this lot is too old (a grocery has been here for over 60 years) and thus too small to have better parking. It's just annoying getting in and out, and it's tight to drive around, so it's not my favorite. But they have order pick up and that makes it worth a trip. read more

The employee TOM (bald head works in the self checkout usually) is always amazingly helpful happy and tolerant !!!! Even on a busy day when the place is chaos for the holidays he shines and is as helpful as always! He is one of the reasons I shop there read more

Inside was clean and easy to get around. The staff was friendly and even is we were from California, lol. Product was well organized, hot food looked great. read more

Use the app. It is finally working pretty well. There are some 'digital' specials which you take a picture of using the UPC code on the home screen. FREEbies using rewards vary: apple juice, avocado, yogurt.... read more

I had my covid booster scheduled today for the past two weeks because I work 40 hours a week & scheduled it for when I had time. When I get there "the pharmacist isn't feeling well" so I had to just leave. I got turned away from my appointment that I had had with no call or email. We'll I did get an email but it was a confirmation email for my appointment. LOL I get the world we live in these days but a call would've been nice because I have wasted my morning instead of actually getting my Covid booster shot. I called on my way there & got no answer then got turned away when I got there at my scheduled time. I will not be returning to any Safeway or Albertsons etc for the rest of my life & that may be short considering I did not get boosted at my scheduled time. Thanks for nothing. read more

The store director Marc Carlson is so bad at his job. He's rude and he's completely disrespectful and all together a giant douche. Even one of the employees agreed with me and laughed with me about it. I wouldn't support this location. There's so many other Safeway's and grocery stores in and around salem anyway. Lets support the ones with friendly management and positive vibes. That's the way business works best. Not the other way around. read more

This place has the best breakfast burritos in town. The deli has an amazing selection of Chinese food and hot foods. Perfect for dinner or snack read more

Cashiers push buying donation certificates and rounding up to the next dollar for more donations. I`m a disabled Veteran and Safeway does nothing for us. read more

Safeway Friday their vegetable selection is good. I like their just for u coupons. Try their chicken in the deli

Visiting from out of town: I went to this store because I was looking for something that was Safeway brand specific, but never found it. Wanted to try their O brand olive oil, veggies & eggs. The vegetables we horrible, bad shape, & selection substandard. The eggs didn't seem to come in cartons of 12 or 6, only 18 or more. I never did find the olive oil section. The signage over the rows was hard to read, white letters on black with poor lighting. At that point, and especially because of poor veggie quality & selection I left without purchase. During the next week I shopped & made purchases at Trader Joe's & Whole Foods to feed my family. read more

I stopped at Safeway today to pick up lettuce and some flowers forMother's Day. Found out that there was only a single checkout line operating and the waiting line extended halfway down the product aisle. No "3's A Crowd" announcement at this store, apparently! read more

Safeway - A single checkout line extending halfway into the product aisle. - Grocery Near Me - Eugene, Oregon

This is a good store for quick pick-ups and a Starbucks fix. Do not waste more than 10-15 minutes shopping here. Head to an Albertsons, Fred Meyer, or Target instead. The chaotic environment and rude employees make shopping here upsetting. The employee that I have not had a decent encounter with is Natasha (sorry for the name dropping). Very recently, I went into the store for dinner items and we had a very uncomfortable conversation. She had a dry greeting and made no conversation. I could also probably count how many times she rolled her eyes. A few of the workers at the express lanes also act like you are bothering them when the computer is acting up. It is not our fault your systems require additional help. Do not waste your time. Again, last-minute stops only :) read more

The security staff threatened us over a printer error because of my race. If the cashier or security looked at the machine for more than 5 seconds they would have seen we paid, instead they chased us down like we were criminals and didn't even apologize for threatening us over nothing! Really disappointing to see after being a regular customer for over a year, definitely not coming back. read more

The worst pharmacy. Some young kid told me the line stops after the guy in front of you, after standing there for awhile. He was obviously having a bad day and should not be in customer service/relations business with his rude attitude. This kid needs some people, kindness skills. read more

Waited in line for 20 minutes to return a bottle of salt I bought yesterday. The manager, Micheal, proceeded to checkout the person purchasing cigarettes in front of me. I then asked if he could help me with my return and he said "I'm of afraid not" with an attitude while making a funny face. If you're having a bad day, don't take it out on your customers. read more

I am so. tired of this Safeway in particular. I usually. come. here. to get some food in the morning and am almost always disappointed. Today I waited 10 minutes behind the counter calling for an employee but. she stayed out of sight in the kitchen, doing whatever. I did not get helped until a different employee walked by and asked. if i had been helped and I said no. This was really annoying and goes to show how bad employees they have or they are. terrible at training. They are also never stocked on donuts in the morning which is pathetic. However, they are. some of the worst Safeway donuts I have ever had. You can do much better than this Safeway. read more

I asked the cashier if she could please apply two digital coupons to my small amount of groceries (maybe $20 worth of food). I asked her for the digital coupons before she rang up the specific items, and clarified that I don't have room to download the Safeway app on my phone. She told me the digital coupons will come off with the rewards card. She may have been new so I politely told her I don't have the app, so I don't think they will come up with just my rewards card. So then she told me that I need the app to get the digital coupons. At this point she just stared at me in an empty silence, which was embarrassing as there were other customers behind me. As if she just expected me to stop asking. So I told her a second time that I don't have enough storage on my phone to download the app for Safeway. She stopped saying anything to me and in a huff she scanned the digital coupons from the ad. This experience was like pulling teeth for something so simple. She acted as though I was taking money out of her own pocket. If someone doesn't have the Safeway app, the reason is besides the point, give the customer the digital coupon if they ask for it. I work at a grocery store and we always price override digital coupons, for anyone. If I put up an argument with a customer or tried to avoid giving them the digital price, I would be in deep shit with my manager. read more

The Customer Service I received at this location in Eugene, Oregon was fantastic! It was early morning hours and I'm staying here at my Air B&B. I'm from California and needed some items to store at my lodge. I had a tough time finding my way around the store and every single employee was helpful and was able to make reccommendations! More specifically, Robert from the Meat Dept. Robert saw me lost and looking up and down the aisles for product. He asked if I needed help finding anything? I asked him about coffee filters, he left his meat counter to come over and assist me. I knew it wasn't his department, but he still walked me to the item. He was cheerful about it and asked if I needed anything else. Please acknowledge Robert and thank him for his excellent service. read more

Best customer service in Eugene! Marc mngr is wonderful, as well as PM mngr Tom! Best pharmacy I've ever had! Christian, floral dept mngr is a amazing floral artist! I highly recommend this Safeway on 18th! read more

Had running dispute with my partner about whether the Safeway on 18th is the worst grocery store in EUG. I used to defend it, but too many things are poorly done to continue shopping there. Recently went in to buy four items, and came out with one of them. Next time will just go to a different store. Things that Safeway needs to address: 1) Wine prices: WAAY over market, unless you have a Safeway card, which is REALLY annoying for the intermittent shopper. Also, the way the prices are marked is extremely misleading: gives the impression that everything is 'on sale' (i.e. priced at the Eug. market standard), when in fact those are the 'member' prices. This is the PNW; there's no excuse for overpaying on wine. Buy it elsewhere. 2) Organic produce: ALSO appallingly over-priced. Market of Choice is much, much cheaper for organics, and that's saying something given how costly MoC is for most stuff. Again, Oregon is too bountiful to waste money on mediocre produce. 3) Organization of produce section: unnecessarily confusing. For example, once went to buy avocados, and Safeway had all different varietals, organic and conventional, jumbled together in the same shelf. The prices were dramatically different, so when I got up to pay, I had a shock and had to go BACK and get other avocados, then stand in line *all over again* to buy them. Ultimately, Safeway is unreliable; having to go elsewhere to get stuff Safeway fails to provide or over-charges for, is a complete wast of my time. There are too many other, better grocery stores in town to put up with the ridiculous Safeway shenanigans (including Albertson's ironically enough as it is now a Safeway subsidiary); shop elsewhere! [Aside lament: really too bad Hannigan's didn't make it; as far as mainstream grocery stores go, I thought it was great!] read more

I shop here very regularly because it's my neighborhood grocery store, but this store is WAY TOO SMALL for how many people shop here. It is located near a large high school where kids often like to grab stuff for lunch/after school snacks. It's near busy Downtown Eugene as well as the very densely populated West University Neighborhood. Most of the employees are friendly enough but I almost always feel frustrated by something or other when I'm here. I don't know if it's Safeway in general or just this particular store, but I am often overcharged for items, so it's a good idea to check your receipt. I have started to take in my receipt for reimbursement when I find price discrepancies because I'm just sick of paying more than advertised. It's 9:30 on a Sunday night and I really need to go grocery shopping, but knowing just how crowded this store likely is, I think I'll wait to do my grocery shopping at 7 in the morning or so. Of course, that's when you have to deal with shelf stockers blocking the aisles with big boxes, etc. UPDATE: They've by now installed ghastly way-too-bright fluorescent tube lighting throughout the store making for an already unpleasant shopping experience even worse. The new bright fluorescent lighting is really, really bad! UPDATE #2: They're undergoing some minor remodeling. Things have been moved around, but as mentioned, it's a small store ao it shouldn't take long to get uses to. They FINALLY installed self-checkout machines. Yet to be seen if they help cut down on checkout wait times with UO just now starting to get back in session. read more

Safeway offers everything I need to get my groceries. It's close by and the staff is great. Coming from a town where the grocery stores are hectic this is amazing. I always come to Safeway to get everything I need. read more

Dear angry old lady who is always (and I mean always) working the checkout line, Why do you do this to me? Every week I do my grocery shopping at your Safeway--not because it's awesome or the prices are great, (they're not) but because it's the only thing any bus lines near my house will even go remotely close to--and I get a muffin with my groceries. Every week I put the muffin at the end of my groceries to make sure it's the last thing put in a bag, and every week I watch as you somehow manage to put the muffin at the bottom of a fresh bag and then proceed to crush it with the rest of my groceries. The prices at this Safeway are atrocious, the employees scarce and not very helpful, and the checkout lines are constantly backed up and understaffed. Yet every week I head towards the checkout with my muffin, thinking that this will be the week I get to savor the goodness of a non-squished muffin to make up for the pain of coming to Safeway. But you live to crush my dreams. (and my muffins) I'd like to tell you to stop squishing my muffins, but you seem pretty cranky already, and you're already the only person ever working the severely understaffed checkout lines, so I can't afford to get on your bad side, angry old checkout lady. read more

First impression - parking lot. Small and crowded. one ways down the lanes and out of the lot. Im already irritated before I even enter the store!! Second part - There is absolutely no rhyme or reason on how this store is set up. I walk up and down looking for a specific item. dodging all the groups of college kids shopping. Then half the things I am looking for are not even available. Finale - Lines. lines. lines. I swear there are 20 people in every line!! and there are plenty of lines open. ** The one good thing to earn the one star ** The beer and wine isles (opposite ends of the store) are always deserted and plenty stocked. No one is old enough to purchase alcohol. read more

Pharmacy was extremely rude and were very clearly talking about us in front of us, then wouldn't acknowledge it when we asked about it. I think it was because my partner was not smiling or being animated while talking to them, and overall it seemed misogynistic. :( if I could give this a zero I would, worst grocery store I've ever been gaslit in read more

If ya gave this place any more than one star, ya trippin! Piss stankin parking lot, out of things constantly, looooong checkout lines, nasty floors and store. The employees are usually smug, emotionless, and careless with the exception of one or two of em. Theyll put a 20oz box of cereal on sale for $2.50 but the 12oz box will not be on sale at $4! Shop smart, especially if ya have to do it here! Whoever runs this 'store' should be given a medal...grimiest grocery store in Eugene, great job! From the parking lot to the bathrooms and everything in between...im just gunna short ya Safeway stock right down to zero!! Hey but 10 for 10 Crystal Geyser gallons are nice---when they actually have some on the shelf! read more

Some of the staff here is very nice. That's the only plus that I will give this Safeway. On my most recent trip, I bought a watermelon. When I ate it two days later, I threw up for about five minutes. I then noticed there were white spots all along the edges! My roommate once went here, and reported that most of the strawberries were starting to grow mold. Also, the area that sells microwave pasta meals/premade salads immediately on the right as you enter contain some products that expired recently or are a few days from going bad. Yikes! I also once saw some calzones that had been opened. Over in the salad dressing aisle, I had to check about ten bottles to get what I wanted because about half of them were months past their expiration date. Overall I am disappointed that Safeway emphasizes the quantity of selections you can make in the store, yet doesnt seem to care about throwing away the foods that make you sick. do not go here, you have been warned. read more

Okay, this is the only grocery store Ive ever been in across several continents where the bathrooms locked up, you have to ask for a key, and the checkout lady and bagger boy can't be bothered to stop their conversation long enough that you don't just whiz on the floor to spite them. I wish I was exaggerating. Im still angry. NO, I *won't* buy something first, then wait in line to ask the lady at "customer service" (ironic phrase in this store) for a code so I don't force a "cleanup on aisle 3." HINT! Use the employees bathroom in the back - go to the back right side of the store, through the doors and up the stairs. Hear the Mission Impossible theme in your mind, ninja-piss as fast as you can, and laugh as you take your $ elsewhere. There's a drug store next door to grab a soda at. Sorry if fratboys (ugh) ruined this store for everyone else, but Ive never been treated so badly at a large chain grocery store. Really bad. PS other reviews mention the Angry Old Checkout Lady (yep, she was rude to me, too, and there late on a Friday) and the piss-stinkin' parking lot (which I believe is because said Angry Old Checkout Lady denies you indoor plumbing). I wish I was making this up. Surreal how bad this place is. And its a Safeway, for goodness sake. At least at Safeway in Oakland (Oakland!), you get treated like a human being. read more

If you are accustomed to the whole foods-esque shopping experience at Market of Choice than this Safeway is going to be a culture shock to you. I have a feeling a lot of the negative reviews are as a result of this. This Safeway is more akin to the grocery stores of old (late 90's). You can find a good range of items from organic produce (which is not that expensive) to those items that are frowned upon at such stores as Market of Choice (I have received several negative comments about my purchases at Market of Choice), the preprocessed, imitation high fructose injected goodness of Oreos and anything else you are looking for. The aisles do feel a little too cramped and dark and the clientele can bothersome at times (I'm looking at you late night drunk college students) but overall this is a good classic grocery store. The employees are nice, its the nearest thing we have to a large grocery store downtown and is open late (1am). read more

This is the place to get the Delta variant! This store doesn't even pretend to enforce the mask mandate. I'd guess about a third of customers had no mask at all (not a pretense like pulling up their t-shirts over their face). At the automatic checkout, there was no place to stand not in the breathing space of someone without a mask, in full view of store employees and managers. If you really want breakthrough Covid, or to give it to someone with an underlying condition, this is it!-- Suicide Safeway! read more

This Safeway is on the small side which is unfortunate because it's the grocery store of choice for the huge student population surrounding it, making it pretty crowded at times. During the lighter hours you can expect to spend 2-3 minutes waiting to check out, but in the evenings or around lunch it's usually more like 10-20 minutes, which is a pain when the checkout lanes are so short that the 2nd person waiting ends up in the main aisle. The parking lot is also something of a nightmare (too few spaces + very cramped) and the area outside the store is pretty filthy. That said, the product selection is decent and the prices aren't bad if you're a conscientious shopper and keep an eye out for sales and coupons. The pharmacy staff are very friendly and helpful. All in all, this Safeway definitely could be better, but it could also be worse, and the convenience factor is going to keep bringing in customers regardless. read more

This place is horrible we bought chicken strips in the deli and found a long blonde hair baked into the breading of the chicken and they were for my 3 yr old. so we went in a showed marc the store manager and we requested a refund since we didn't and were not going to feed em my kid and Marc said he couldnt refund our money cuz we already to the food outside the store. mark was very unprofessional, very rude and didn't even apologize. His own employees even have told me that they don't even like working under or for him. read more

I don't like this Safeway, it is ridiculously expensive and chronically understaffed. Lines can stack up for no reason with no backup cashiers. The selection is poor and quality is low. The store does stay open late for the neighborhood so that's good. Try Albertsons, try Freddies, try Market of Choice, do anything to avoid having to shop at this place. Good for late night beer runs on campus. read more

I really hate to hate on Safeway because there are some really nice Safeway's - the one in Menlo Park CA is amazing! However, this Safeway is the worst one I've ever been to. It has low lighting, small isles and not only low selection, but terrible quality produce. If you're going there to pick up one or two items, it is not that bad. If you're trying to buy your whole week / two weeks / three / month worth of groceries then I would not recommend it. The worst thing is that this Safeway is in such a convenient location -- it's smack dab in the middle of where the college students live. You would think they would spruce it up a little bit. A couple years ago they had a grand reopening, but the place looked exactly the same to me. And during that opening, we had a woman chase my friends and me down with meat. It was so uncomfortable, that it was funny. It doesn't feel clean, it doesn't look nice and I would recommend going to either the Albertson's or Trader Joes in Eugene instead... read more

They were so nice to my Mom here when she locked her keys in the car. The pharmacy let her use the phone to call me and tell me that she would be two hours late and to call Triple A to come rescue her. They let her sit in the waiting area and the nice cashier actually gave her 50 extra cents to give her to get her bagel while she waited. Triple A showed up and the day was rescued! :) read more

Overpriced, barley any healthy items in the entire store. Long lines at check out. Crackheads outside every day. The only good quality is it's open until 2am. read more

Just wanted to share so had the best customer service from the floral manager Michelle at the Safeway in Eugene Oregon . Over the phone I was able to place a delivery order for beautiful arrangement and balloons she even went to the bakery to personalize a birthday cupcake for my daughter. She went the extra mile that I know I'd never get anywhere else . I had told her I was also a floral manager and it's like she just went above and beyond at one point she had not been un able to read my contact phone number so she called a few stores and one in Pinole by chance an employee there knew me and directed her to my store contact . Working for Safeway I have come across many clerks who like myself will go that extra mile for a customer but I feel it's so rewarding when you are recognized and treated with that extra touch I love my safeway family now I've extended it to Oregon. read more

Out of all the Safeways I've been to, this one ranks right near the bottom. This is a busy store that overstocks their shelves to hazardous levels. With the amount of traffic going in and out of the place, they should have no problems with expiration dates, yet the rotation of product is nonexistent. There's lots of expired products on the shelves, in coolers, and a shocking amount in the freezers. This has to be a management issue because most Safeways do a better job at rotating product. That said, if you buy product there and pick the front-most product on the shelf, you're probably getting the freshest thing they have since the workers just stuff the shelf with new product while product in the back of the shelf sits there for over a year. Check the expiration dates of what you buy at this store anyway. This store is small and in a busy part of town. There isn't enough parking to handle the number of customers that visit during peak shopping hours. If you can, go to the Safeway on Coburg Road instead, or even the one on 40th St is run better. The 2 Safeways in Springfield are also good choices, and the one in Junction City is nice as well and a good place to use your gas rewards. read more