Had to get my Upstairs Unit with the Coil and furnace Replaced and got a bunch of crazy quotes from…read morecompanies in Houston until I reached out to Cool trust. After some negotiation I got a great unit for a great deal. The best part was working with their tech Miguel Aleman and his brother. Very professional, well mannered, hardworking, knowledgeable guys. They went well above and beyond to make sure my home got the best quality repair. Would recommend Asking for Miguel no matter the job!

The worst experience ever. I wish I could give less than 1 star. The initial technician was…read moreuntrained and didn't understand what he was looking for, asking me the questions he should know. He then spent 2 hours in my home just to end up using Freon and charging $300. The issue still wasn't fixed, but instead of a refund the company offered to come back and repair it for no additional charge. Well turns out the issue was something completely different and they wanted to charge me $600 to fix what they told me would be no charge. But as a "courtesy" they'd deduct the initial $300 from when they didn't repair it first. After coming to completely rig and destroy my unit they harassed me for money and the unit went out AGAIN a week and a half later and will cost thousands to repair what they rigged together using zipties and leaving loose wires out. SAVE YOUR MONEY!!!

We believe these guys would be quite ok at selecting, installing, and maintaining conventional HVAC…read moresystems. But anyone interested in mini splits and VRF technology should read our story before choosing to work with Morgan Pro. We trusted them to 1) assess our home for the most energy-efficient HVAC system it could accommodate and 2) install it correctly. Morgan Pro failed to do either. Their $3K Manual J assessment of our 1500 sq. ft home determined it needed a 5-ton HVAC system. It took them over 30 visits to fully install a VRF system in our house and to get it functional--two inverters outside (they accidentally blew up the first one) and 6 mini splits through our home in all the ceilings. During that time, they also caused unnecessary damage: cutting extra joists, drawing on antique trim, and they compensated us for that. The HVAC system passed city inspection, but it never worked 100%. As Morgan Pro kept trying to fix it, we had to agree to things they had promised to avoid--wall thermostats everywhere, humidity and noise levels that were too high, and on and on. When water started pouring from our new ceilings in the middle of a Houston summer, it was clear to everyone that the system was simply wrong for our house. But instead of taking responsibility for their enormous failure, Morgan Pro blamed the two things we had paid them many thousands to professionally assess: our house, and the system! Their next move was to conduct a test on our home, claiming it now needed 8 tons of HVAC (!), not 5, and that we pay them a further $14K to get it up to 8 tons. Knowing it was utterly laughable that our 1500 sq. ft house was an 8-ton home, our only next step was a legal dispute to get them to give us a correctly-sized and functional system for the money they had already taken for us, with consequent delays to a remedy. Shocked and exhausted, we decided that delay was worse than simply severing ties with an inept business we could never trust again. Morgan Pro ended up waiving thousands we still owed them so they could crawl away from their own meaningless install guarantee, and we were relieved to see them go. We then removed the entire system (see photos) and installed a conventional one (4 tons!) which has worked perfectly from the start, costs much less to run, is much quieter, and is a great fit for the structure of our fully renovated historical home. Our new HVAC technician who extracted system has installed the same units many times before. He pointed out the clear mistakes he saw in Morgan Pro's installation, and said the technology was also just not suited to our house. Morgan Pro's supplier and factory rep (who they depended on almost exclusively) were also at fault and we are making formal reports to their respective professional boards and the manufacturer as well. All of them failed us abysmally, but none more than Morgan Pro: they failed to do right by our home and us, when that was their *only* job for which we paid many thousands in good faith while supporting their efforts in our home for months with remarkable patience and kindness. Everlasting shame on them. We have written this review so that other Houston customers can be well informed. We would hate for the same experience to happen to anyone else because we had remained silent about their record with us. One star is for their fantastic office staff and their young tech Ricky, who always worked as hard as he could to do his best, though he was way out of his depth on these units.

Morgan Pro Services has been our go-to service provider for HVAC and electrical services for years…read more Recently, the AC at my business went out on our busiest day of the week. They were able to come same day, assess the problem, provide a quote that was fair and reasonable, source the parts and return same day to get us back in business. I got on a maintenance plan and look forward to continued high-quality service service delivered in a professional and friendly manner.

Two years ago we had the pleasure of meeting Mr Dean. Mr Dean is by all counts a professional in…read morethe Air Conditioning industry. He will explain every detail on what's going with the entire system. When we realized the coils needed to be replaced, Mr Dean found the part and replaced the next day. Not only were coils replaced, he had to trouble shoot the mother board installed by another A/C Family that couldn't diagnosed the issue. If possible, TRUST ME when i tell you, when you have with your air conditioner and looking for for someone you can TRUST in being honest with the work, the diagnosis, and pricing you need to contact Mr Dean/Celsius A/C & Heating. Unfortunately, cost of equipment hurts us all. At least you will know Mr Dean did what he could with the existing equipment.

dean, thank you so very much for your kindness. your referral came through for me…read more everyone had been so short with me all day and you showed interest in my situation. thank you!

This is the email I sent to S Home Services…read more Last Wednesday evening I had your tech Alfredo come by to check out my AC unit that had died. He said I needed a new capacitor so I told him to go ahead and install. Right after he left, it stopped working and I called him. He came by the next morning and told me my unit was overheating and I needed a new unit. I called my cousin who has a friend in the business and he had his friend come by and take a look at it. He said the capacitor was the wrong size and he changed it. He then checked my air filter which was filthy and told me that was the source of the overheating. He took out the filter and I picked up a new one that evening and everything has been working great since. I have attached the invoice. This is my second request for a refund. I did the first one thru the website and never got a response. I am asking nicely even though I feel I was trying to be taken advantage of. Otherwise, I will be forced to go to Angie's List which is where I found you guys and on Yelp. I would appreciate your quick attention to this matter. Their response was that it was a he said, she said situation and decided not to refund my money even though they didn't fix anything.

We called 3 different companies to come out and diagnose the HVAC unit in our rental property, 1…read morecalled back after a couple hours, another never called back to schedule an appointment, but S Home & Commercial services were very prompt in their response, getting a technician out there and fixing the issue! The pricing was very fair especially compared to the big HVAC companies that just want to come out and replace the units vs repairing them like John Moore that wanted over $10K to replace when all it needed was a transformer!

I need a belt, actually, although more of a moonbelt because my pants keep slipping off my arse…read more We first came here when we were looking for dentists, but over the last few years have visited literally every business in this plaza. Sadly there are businesses here that have closed up and shuttered and moved out, as well as some other stuff that clings to life and does just enough business to survive. It's important that you give them your business because so many have already packed up and gone. So there are lots of offices here such as Crown Dental and Rent-A-Center and others, and they do a good job keeping the rent low, and lots of interesting businesses have been located here and are still, in many cases. The other reviews might be fake but it's okay, everyone does it sadly.

Frank came on time & did a fantastic job - he checked on units in the attic as well as the ones…read moreoutside - he was very thorough explaining what was wrong & how he'd fix it all - highly recommend him!!

on time and efficient. fixed the problem. Air conditioner drip pans drip pans filled ad threatened…read moreto overflow onto the ceiling. Fintastic stopped it.

professional and courteous and respectful of our time and concerns. goes beyond the expected to…read moremeet our request and resolve the issues to our satisfaction

While Yelp is no Angie's List, I'd like to boost the service provider category of reviews. Given…read morethat this is Houston, central air conditioning is akin to a Liz Lemon party*. Well, during our "winter", my compressor sprang a leak and spewed its 1994 Freon all over the Earth's ozone. Sorry. Anyway, since I had the luxury of shopping for bids during our winter, I opted to get 4 bids before deciding on a final contractor. Think of it this way: How often do any of us shop for central air/heat? I think we shop for cars more often so I wanted to be careful in such a big decision. Here's the rundown: * Fly Comfort Services: Recommended both outside compressor and inside air handler be replaced for $4,700. Cash discount of 2.5%. No charge for evaluation. Found these guys via a fellow Yelper. They were flakier than a Crisco crust on writing up the bid in a timely manner (not a good impression for all that money they wanted to charge me). * Comfort Star: Recommended both outside compressor and inside air handler be replaced for $4,500. Cash discount of 2.5%. Charged $45 trip charge. Found these guys via Yelp search. The owner (Mr. Khoury) was very patient on discussing details and the technician's visit was very thorough (about 1.5 hours). * AC Repair Houston: Recommended only the outside compressor to be replaced for $1,850. No cash discount. No charge for evaluation. Found them via Yelp search. Mr. Jack Jensen is the salt of the earth; actually mentioned that many of his AC brethren have reputations similar to used car salesmen. * M&L Air Conditioning: Recommended only the outside compressor to be replaced for $1,700. No cash discount. No charge for evaluation. Referred by my Realtor who I've worked with on the buying and the selling sides. Winner: M&L Air Conditioning! Mr. Atkins was friendly, down-to-earth, approachable, and informative. He didn't try to sell me on anything unnecessary and even pointed out the pros, cons, and secondary alternatives of the replacement options. He's so confident in his work that he doubled the usual 1-year labor warranty for free. He provided an arrival time window (10 to noon) but, unlike the evil Comcast, he arrived at 1010 AM for his projected 3-hour installation. He even finished 20 minutes ahead of the installation timetable, despite my periodic questions of "What's that?" I wrote him a personal check for the $1,750 once the Goodman 13 SEER 2-ton compressor, condenser pad, and programmable thermostat were installed and tested. With the blizzard of contractor visits, I've learned a lot about the old and new refrigerant standards, the minimum SEER ratings, air handlers, compressor-condensers, pads, duct work, and fair prices for all of these items. I also got pretty dang good at verifying their licenses at the Texas Department of Licensing and Regulation website, too. I'm almost sure that I could get an AC contractor license easily with the volume that I know now. Now, if you'll excuse me, I've got a date with my new A/C system to spend some quality time chilling things down. (draws drapes) * If you're a fan of "30 Rock", you'll recognize the line: "There's no party like a Liz Lemon party. And, a Liz Lemon party is...mandatory."

Terrance M. Sudz Coin Laundry of Deerpark…read more I have had work done by Mr Melvin of M&L Air Conditioning on my business and personal residence.Very friendly and approachable, explains work and costs before work begins. Business: He came out promptly on a weekend located the problem and stayed until the job was complete. Personal:His price was better than the company assigned to my home unit.They said it would be a week before they could come out .Mr Melvin set an appointment for the next day and was at my home before I arrived,waited, and fixed my unit back to and above original standards. This guy is a gentle giant and a wonderful wealth of knowledge.I recommend his company to anyone needing A/C services.

We have had two different employees from Air Wise work on our A/C unit over the last 7 years on 3…read moreoccasions. Both Mitch and Auggie were super helpful and very knowledgeable. They not only fixed our issues, but went above and beyond making sure I understood what the issue was and how it was resolved. They were also very great with my dog, who is slow to warm up with men.

I have a Mitsubishi Mini Split that had been leaking into the apt. I was referred to Air…read moreWise-Mitch by a neighbor. He responded quickly to my text and showed up as scheduled. They did a professional job cleaning the mini split unit. Mitch had amazing customer service and explained the process in detail. They left the job site clean and just at the time he had mentioned it would take. I recommend Mitch for you AC needs especially a Mini Split. He was a pleasure to talk to.