This is only a review of the company's service in providing a thorough A/C and heating system check-up.
Centerpoint contacted us with the complimentary service and gave the name of a "qualified CoolSaver contractor" in our area.
Mr. Air called the same day. They set up an appointment and time frame that a representative would arrive. A very detailed email came with an appointment confirmation and what the technician will do free of charge (test system efficiency and performance; measure and correct indoor airflow, if needed; clean indoor coil, blower and outdoor coils if needed and are accessible; add one lb. refrigerant to each A/C system if needed, make recommendations, etc.)
The technician arrived within the time frame and called before arriving.
I was immediately impressed when he asked if he needed to take his shoes off. Technicians don't usually ask. He spent at least an hour climbing up into the attic and checking the two systems outside.
When explaining the findings, he was very knowledgeable and professional. He handed us a Mr. Air business card, said our systems were fine and didn't try to sell other services.
I'm glad, because we regularly have our systems checked and wanted to see if their more thorough check-up would find anything that was overlooked.
This is a good service Centerpoint offers! read more