Amazing people! We love Dr. Coelho and her entire staff!!! They care and treat us amazing. Liz our…read morehygienist is the best!!!!

Dr. Coelho took over Dr. Frame's business. My decision to stay with her was the best ever!…read moreBoth hygenists, Lynn and Liz, are great at what they do and very friendly as they do it. Kristen, front office, is fast and efficient and keeps the appointments and billing up to day. If I have a question, she finds the answer promptly. Dr. Coelho is very gentle as she works through the procedures. She explains what she is doing as she proceeds and always checks how I am doing during the process. Her dental staff is very proficient at their jobs. I would highly recommend Dr. Coelho.

I've been hesitant to take my son to the dentist because of traumatic past experiences with my…read moreolder children. Today we came here and my son loved it. Movies at all the chairs. Staff was friendly. They were efficient and we found no activities! I'm glad we choose them. We will be back for our 6 months cleaning

Horrendous experience with office staff trying to get my child a dentist appointment as a new…read morepatient. I called and made the appointment but was told someone would call me about whether or not my insurance would be accepted, prior to the appointment. A few hours before the appointment, which was going to be almost an hour's drive away, I still hadn't heard from them so I followed up. The guy who answered the phone had an attitude from the minute he answered the phone and seemed to take everything I said as a personal insult. He then wanted to argue with me about whether or not I was being "rude" to him rather than just answering my questions about whether our insurance was accepted and whether I needed to drive an hour for our appointment which was just a few hours away. He told me someone did call me (no one did, and why would I be calling if someone had?). He then said they do not take our insurance! When I told him I'm frustrated that I could have driven an hour and then this would have happened at the office, he acted like it was my fault. I'm glad I didn't go and I would never want my child to go to such an uncaring and unkind place.

I have never been treated so poorly by a pediatric dentist. Yesterday, I was told my son's tooth…read morecould be filled instead of getting a crown. Today, after he was already numbed and on laughing gas, the dentist suddenly announced they were pulling the tooth. I refused--he starts school tomorrow--and the dentist then refused to fill another tooth we had discussed, telling me to "find a different dentist." My child was left confused, scared, and half-numb for no reason. This is not how families should be treated.

Poor Communication and Last-Minute Treatment Changes…read more Yesterday, I spoke directly with the pediatric dentist about my son's treatment for 2 teeth. The dentist said there was a possibility he might need a baby crown for one tooth, but after I explained that I didn't want that, he told me it would most likely be possible to be left the tooth alone instead and that a crown wouldn't be necessary. But the another tooth need the filling. I repeated to him that it's going to be just the filling and no crown. The dentist confirmed. Today, when I brought my son in for the scheduled filling, the dental assistants said it's going to be extraction and filling, so I explained to her. She said she will let the dentist know. RDH had already numbed his mouth and given him laughing gas before the dentist came in. Only then did the dentist tell me that they were going to pull the tooth. I told him I did not want the tooth pulled the day before my son's first day of school and he didn't mention about the extraction in our conversation yesterday. The dentist then said he would not be able to fill the second tooth we had discussed and told me to "find a different dentist and get a second opinion." I left feeling upset and frustrated by the lack of communication, the abrupt change in treatment after my son was already numbed, and the way my concerns were dismissed. Parents deserve honesty, respect, and clear information about their child's dental care.

We love Dr Sun. She is very nice…read more Children have games and small toys. The environment is very comfortable

I appreciate the effort to get the job done but the wait time is extremely long and unnecessary…read more the need to overbook and see the maximum amount of patients you can in one day outweighs the quality of your facility's service By a long shot! Rushing your employees to work at that pace will cause mistakes and poor performance to the patient. My child was the last patient and the dentist was so quick to finish the work that she tried shoving the new temporary tooth in my child's mouth multiple times so my child got home and immediately complained of his jaw hurting. The pain my child is going through could have been avoided and the wait time we did was the last straw for me to ever want to take my kids again. Mind you I am always ending up paying out of pocket for what ever they charge that my insurance didn't cover which is totally fine but really to pay for that type of work and experience and professionalism is disappointing. I would like to say some employees there are very professional but some still need some reeducation on proper customer service and professionalism. Smiling and whispering and taking the time and effort to make the customer feel more uncomfortable is not something that should be happening within your facility. I gave my review because the customer is always right And sooner or later the same complaint will be resolved.

Fantastic, professional, & caring team - from receptionist to dentist. Our daughter was extremely…read morenervous about having a cavity filled (her first). She is terrified of needles and needed "happy air" (their phrasing) to complete the procedure. When everything was done, she said, "They were so nice. They explained everything they were going to do before they did it which made me so much less scared." Thank you so much for making her first experience one she remembers as compassionate and positive!

I enjoyed going to this place. they were really nice and worked fast. but eventually I left to…read moreanother place and found out that I had 13 cavities. idk how they missed them, I get 1 or 2 if they developed recently. but 13!

I can't understand the negative reviews. We've been here twice with our toddlers and it was a great…read moreexperience both times. Toddlers can be challenging to work with, but the staff here are friendly and patient and spent lots of time charming my kids.

If I could give negative stars, I would I left my headphones on the counter where all the dentist…read morecan see and they did disappear. They said they will call me back when they find it. They never did.

Dr Nick and his staff are top notch. I recently had 6 teeth restored in his office. Dr S and his…read morestaff were very considerate and communicative about my treatment options. I traveled from out of state to get this work done and it was worth it. I feel like everyone in the office was looking out for me.

Family friendly. Very kind and understanding. Great with children. 5 Star rating on FB and I can…read moresee why.

Dr Wesslen and his staff are fantastic and make my daughters Lauren and Lucy feel comfortable every…read morevisit. Though my daughters have not officially started with any work by Dr Wesslen, he has been seeing my girls since an early age to monitor their progress and we're waiting to start treatment when the time is right (when all their baby teeth are gone). Dr Wesslen has offered best practice options to us and his recommendations are appreciated. Dr Wesslen was recommended by a family friend 3 years ago that had extensive work done by him, and they were very happy with his services; and so far we have been happy with his close monitoring and advice. Sounds like we will be starting treatment very soon. His office is very clean and seem to have modern equipment and imaging capability.

Fire visit imo, nothing else to say. Got a free X-ray on my jaw and I'm happy as a whistleread more

Worse experience ever ! My daughter is only 4yrs old her actual dentist told us she needed 4 capped…read moreteeth so they referred us to this place and right when she was put under anesthesia they told me they were pulling out 7 TEETH !!!!! They pulled out her top 3 front teeth and 2 bottom teeth , you can only imagine what she looks like now . She isn't able to bite or eat like she used to. My poor baby doesn't want to go to school now because she said she looks scary and the kids will think she looks funny. Not only they did that to her but she was uncontrollably bleeding and spitting out clots for 2 days. She was complaining about pain, headache, fever, and vomiting. I was calling the dentist after hours and all they told me was that the bleeding was normal and they kept asking/assuming I wasn't doing proper aftercare treatment . Therefore I took her into the ER where the Dr said the bleeding was NOT MORMAL , since she was already traumatized by the dentist she was scared for the Drs to help her . Please don't take your children here . They were the worse and traumatizing experience ever !!

They want to put my daughter to sleep before they even do an xray and decide what needs to be done…read more Waited a hour and a half for them to tell me that.

My partner and I both had dental emergencies and needed help quickly. We had never been to…read morePackwood before, but are so glad we choose them. The front desk staff are SUPER friendly. Belkin did a great job getting us scheduled ASAP! Dr. Fareid and Dr. Chang we're Amazing, explaining our options and the keeping the procedure as painless as possible. Erica did a wonderful job explaining the cost and insurance coverage in clear detail, which was very helpful. Wonderful atmosphere, which made for a stress free dental experience. THANKS!

Packwood Creek Dental was by far the worst experience I've ever had with a dental office. The…read morelength of time that they kept me waiting with absolutely no treatment was inexcusable. I sat in a room for 30 minutes before heading in for X-rays. Once the X-rays were completed, it was back to the room for more waiting. The staff members were friendly. When I asked one of the staff members if they did teeth whitening, they must have saw dollar signs because out of nowhere, Dr Hilda Wee pops in within 30 seconds to sell me whitening. This woman was full of doom and gloom without even looking in my mouth and I could see the dollar signs rolling in her eyes like a slot machine. The kicker was that there was only one hygienist on site that day and I would have to either wait until she was done or schedule another appointment. By this time I had been there for 90 minutes. I decided to schedule another appointment, but with another dental office because these guys are a complete joke and waste of my Friday afternoon.