I have never been treated so poorly by a pediatric dentist. Yesterday, I was told my son's tooth…read morecould be filled instead of getting a crown. Today, after he was already numbed and on laughing gas, the dentist suddenly announced they were pulling the tooth. I refused--he starts school tomorrow--and the dentist then refused to fill another tooth we had discussed, telling me to "find a different dentist." My child was left confused, scared, and half-numb for no reason. This is not how families should be treated.

Poor Communication and Last-Minute Treatment Changes…read more Yesterday, I spoke directly with the pediatric dentist about my son's treatment for 2 teeth. The dentist said there was a possibility he might need a baby crown for one tooth, but after I explained that I didn't want that, he told me it would most likely be possible to be left the tooth alone instead and that a crown wouldn't be necessary. But the another tooth need the filling. I repeated to him that it's going to be just the filling and no crown. The dentist confirmed. Today, when I brought my son in for the scheduled filling, the dental assistants said it's going to be extraction and filling, so I explained to her. She said she will let the dentist know. RDH had already numbed his mouth and given him laughing gas before the dentist came in. Only then did the dentist tell me that they were going to pull the tooth. I told him I did not want the tooth pulled the day before my son's first day of school and he didn't mention about the extraction in our conversation yesterday. The dentist then said he would not be able to fill the second tooth we had discussed and told me to "find a different dentist and get a second opinion." I left feeling upset and frustrated by the lack of communication, the abrupt change in treatment after my son was already numbed, and the way my concerns were dismissed. Parents deserve honesty, respect, and clear information about their child's dental care.

I've been hesitant to take my son to the dentist because of traumatic past experiences with my…read moreolder children. Today we came here and my son loved it. Movies at all the chairs. Staff was friendly. They were efficient and we found no activities! I'm glad we choose them. We will be back for our 6 months cleaning

Horrendous experience with office staff trying to get my child a dentist appointment as a new…read morepatient. I called and made the appointment but was told someone would call me about whether or not my insurance would be accepted, prior to the appointment. A few hours before the appointment, which was going to be almost an hour's drive away, I still hadn't heard from them so I followed up. The guy who answered the phone had an attitude from the minute he answered the phone and seemed to take everything I said as a personal insult. He then wanted to argue with me about whether or not I was being "rude" to him rather than just answering my questions about whether our insurance was accepted and whether I needed to drive an hour for our appointment which was just a few hours away. He told me someone did call me (no one did, and why would I be calling if someone had?). He then said they do not take our insurance! When I told him I'm frustrated that I could have driven an hour and then this would have happened at the office, he acted like it was my fault. I'm glad I didn't go and I would never want my child to go to such an uncaring and unkind place.

Had a really great experience here after taking my son to another pediatric dentist in the area…read morethat didn't do such a great job. I felt nervous to try a new one, but everything went well. The staff was really nice and understanding and helped my other son have a successful first dentist appointment as a one year old! The office was clean and kid-friendly, and there were no problems or drama whatsoever. Thank you for treating my little guys so well! Also, this place is known as Happy Little Teeth if you google it, but it's the same place. Not sure if they changed their name recently.

Fantastic, professional, & caring team - from receptionist to dentist. Our daughter was extremely…read morenervous about having a cavity filled (her first). She is terrified of needles and needed "happy air" (their phrasing) to complete the procedure. When everything was done, she said, "They were so nice. They explained everything they were going to do before they did it which made me so much less scared." Thank you so much for making her first experience one she remembers as compassionate and positive!

They are very professional, everyone very friendly. My…read moredaughter loves the attention she gets when she has an appointment They treat her very nicely. Today she had her teeth cleaned and a baby tooth extracted. No pain no tears, she came out happy like nothing happened

Friendly staff.. clean .. no long waits.. Dentist was awesome and explained everything so she could…read moreunderstand. They even played Taylor swift for her !!

Great place. Everyone super friendly and so sweet and patient with the kids. Definitely recommendread more

This is the only place I've been bringing my son and I love the service he always gets for his…read moreteeth. Jessica is an amazing hygienist; she is very patient with kids and she does a great job at cleaning my son's teeth. I would recommend this place.

Let me start off by saying that I was EXTREMELY nervous about taking my son to any dental surgery…read moreplace being that he is only 5 years old. I live in Bakersfield and there is only one children's dental surgery center here. You are referred to the local office here and are expected to blindly make a surgery appointment for you child. That day they will go over everything with you and explain the risks and outcomes and so on and so forth. Mind you, your child is to be fasting the entire time because they are about to go into surgery. I said ABSOLUTELY NOT. No time to think, no time to prep, no time to decide whether you're ready to move forward or not. That is when I started looking elsewhere and found Hapy Bear. I did not care how far I needed to drive to get my 5 year old proper care. I noticed they had great reviews and scheduled a consultation. They were SUPER informative at the consultation. I met the dentist and the other staff I spoke with were all super helpful and reassured me that he would be in great hands. I was scheduled for treatment about 2 months later but I was able to get my son in sooner as he needed ALOT of work done. On the day of the surgery they took me and my son back (my husband waited in the lobby) to explain everything in depth once again. I met the dentist that would be working on my son. I met the anesthesiologist. They were super informative and made sure I didn't have any other questions or doubts before they began treatment. I held my son and cried before they took him into the other room to sedate him. All of the staff continued to console me and assured me that my son would be just fine. They were very understanding how scary this was for any mom. After that they took me to a private waiting room where they have a TV you can watch and have snacks or drinks (they don't allow any food or drink in the lobby). My husband was able to wait in the private waiting room with me. The staff regularly updated us on how the procedure was going. They even took payment in the private waiting room because you don't exit the same way you come in. Before we knew it my son woke up from surgery. Everything went as well as it could have gone. My son was a little fussy and uncomfortable initially. But he calmed and fell asleep in my arms on our way to the car. I strapped him in his car seat and we headed home. He was a little groggy for half the day. He took another nap when we got home. Didn't have much of an appetite initially but by the end up the day he had a full meal. He was basically back to normal activities the very next day! As a parent, and as a mom especially, having to put your child through any type of procedure is extremely scary. But this facility made this process as easy as it could possibly be. All of the staff is amazing, everyone is super helpful and informative. The dentists and anesthesiologist I met were just wonderful! I'm so glad I went with my gut and found this place. I would recommend this facility for anyone needing this type of treatment for their little ones!

so far it has been a very long journey to get to my kids dental surgery appointment. Had to travel…read moreoutside Fresno to get to location which isn't helpful. They were gentle with my kid and gave them a lot of attention to be made comfortable. Even checked on them when we got home. My teenager was seen and put under for about two hours or so. got half the treatment done. we will go back again another time for the other half. Will update my review when the other half of treatment is received this way a full review can be given.

I went to Dr. Law my whole life and let me tell you I had work done there! I had cavities every…read moretime and my experiences were always as good as they could be when at the dentist. Thankful for all of the staff and the kid friendly environment! Great place!

When we still lived in the Central Valley, I routinely took my two daughters to see Dr. Law over a…read morefour year period and he is a truly awesome pediatric dentist. There are really only two other pediatric dentist offices in the Hanford-Visalia area that I had heard of and, from what I had heard, I really hesitated to bring my kids to those other offices. My oldest daughter had eight small cavities when she was five years old. (And I fully acknowledge that I and her father are to blame for giving her too much juice and lemonade as a young child and we were neglectful in flossing her too-close-together teeth.) So I wanted to find a dentist where I would be allowed to be with her during the treatments and Dr. Law's office was the only office that allowed this. They also use nitrous oxide ("laughing gas") to keep children calm during the procedure rather than some other type of sedative and the nitrous oxide seemed to work well for both of my kids when it was needed. He did the treatments over four separate visits, fixing two cavities at a time. I preferred this because, even though it meant several return visits, each visit was less than 30 minutes at a time and I think it was a better option compared to one prolonged, possibly traumatic experience. The office setting is very kid friendly. We've never had to wait in the waiting room for more than five minutes because they schedule patients well, they never seem to over-book their schedules, the staff is efficient, and Dr. Law obviously knows what he is doing and does it well and is good with kids. Kids get to pick two "treats" on their way out--stickers, little toys, pencils, rings, etc. I just have one criticism which is that there is one dental assistant that works there who is not as kid-friendly and personable as the others. But, who knows, maybe she and I/she and my kids just don't click. There's another pediatric dentist in the same office, Dr. Canada. I'm pretty sure he's a nice dentist, too, but since my kids liked Dr. Law so much and were so comfortable with him, I only brought them to see Dr. Law. Procedures in this dental office were not even fully covered by our insurance plan, but I gladly paid the difference because it was truly worth it to get the great dental care in a clean, professional, very well-run office. One of the things our family misses the most about the Central Valley is the privilege of going to Dr. Law for pediatric dental care. He's the best.

excelente care quality! doctor explained very well. Loved my experience at Smileland.read more

It's our first time visiting this dentist and I have to say it's the best dental office my child…read moreand I have been to. The staff is very attentive and friendly. They also offer points for every visit or treatment and once they have enough points they get a toy which my daughter loved. Highly recommend this dental office for children.

Dr Nick and his staff are top notch. I recently had 6 teeth restored in his office. Dr S and his…read morestaff were very considerate and communicative about my treatment options. I traveled from out of state to get this work done and it was worth it. I feel like everyone in the office was looking out for me.

Family friendly. Very kind and understanding. Great with children. 5 Star rating on FB and I can…read moresee why.

Dr. Melara is an amazing dentist. Kind and very professional. My crown was done within an hour in…read moreoffice. I have never been to a dentist office like this, and I've lived in 6 states. The care and courtesy received here is amazing. I recommend them to everyone I know.

Dr Melara and team are terrific. I was able to get in for an appointment with them while I was…read morevisiting Visalia for a wedding. Everyone I interacted with from Dr Melara, to Valerie the manager to Rebecca the dental assistant were fantastic