Went in looking for some dog snacks for my 1 fur nephew and 2 fur nieces. A Blue Buffalo Rep was…read morethere and suggested to try the Blue Buffalo High Protien Biscuits. I had been wanting to try them for the dogs and had been looking on line. Also, the fact that they were on sale. So I bought 3 one of each flavor available. They do like them. we The store was clean and it was easy to find what I was looking for. The associate at the register was friendly and helpful.

I had such an amazing experience at PetSmart thanks to Sakinah she went above and beyond to help me…read morefind everything I needed for my pet and she genuinely cared about making sure I was choosing the best options. She took the time to walk me through different products and answered all my questions, and helped me discover some really great items I wouldn't have found on my own. You can tell she truly loves what she does and cares about the animals and customers she helps. Customer service like this is rare was glad to experience this at PetSmart Thank you again.

Today was the second time my kiddos have gone in to check out the store. We bought a leopard gecko…read moreand a crested gecko before knowing this shop even existed here in town. Jeff, the owner, spent so much time educating my 11 and 12 year old about each of their animals and showed them all the other cool critters he had in there. They left the store last week stoked about what they learned. Today they went back with their geckos to ask Jeff a few more questions. He was so kind and patient with them. He was great and was able to confirm the sex of one of the geckos to ensure it was safe to get them a friend. I've read all the bad reviews and I'm here to tell you we had the complete opposite experience! I will gladly come back to purchase from him ( even paying more) because of the customer service he provided! My kids are asking all the time if they can go see Jeff's shop! I highly recommend!

Jeff the owner of the store is so helpful! He gives you good knowledge on reptiles and the food…read morethey eat. Yeah at times it may be darker then others but I go there once a week for my snakes food and Jeff does get to cleaning each enclosure. I actually love his personality because he's straight forward. I think people now days are to fuc***g sensitive. I personally like things straight forward don't sugar coat things with me... He's one guy running the show. Like I said I've had my concerns at times but over all he does take care of these reptiles/animals.

I've just started bringing my Cat, Twinkle here for Nail Trimming after my Vet stopped doing it. I…read morelove the convenience of the walk in (1-4pm Tuesday - Friday) and the Ladies are very efficient. Depending on if there's other ahead of you there may be a short wait but as the Trimming itself is very quick you can still be in and out within minutes. The Parking lot can get a little chaotic.

My pittie, Oshyn, hates anyone touch her paws, but she has to get her nails trimmed, regardless. I…read morefirst took her to Pampered Pet in 2021 and haven't gone to another groomer, since. The ladies at Pampered Pet are so friendly and patient with Oshyn and they work super fast! Their prices are very reasonable, too :)

Pam has been very helpful and quality bales of grass, alfalfa, and mixes. Offers delivery.read more

I can't say I was happy with my recent interaction with this business. I used to use Vaca Hay when…read moreDon (the previous owner) was there. This time, I called the number posted on the website and the person on the other end (still not sure who I even spoke to? If it's the owner, please work on your people skills) and they answered saying "hello?". I wasn't told who I was speaking to or even if this was the correct number. I asked my question and seemed to annoy this person based on their tone. Because of this I decided to take my business elsewhere as they didn't seem prepared either with what I needed. Please, work on your guys' people skills and make it a smooth running business :( I have to drive out of town now to get what I need, but would prefer this over such an awkward interaction again.

***PLEASE READ BEFOR YOU TRUST THESE PEOPLE WITH YOUR PETS!!! Several years ago, we lived in the…read moreTracy area and our two cats and dog were patients at Old River. When it was time to put our (my husbands) 17 year old dog to sleep in the fall of 2003, we went there. We had been established patients at that point. I was VERY CLEAR with them that we wanted a private cremation with the ashes returned to us. This was after all, a beloved member of our family and my husbands' closest companion. During what was a very sad and difficult time, we found some solace in the fact that we would be able to "bring her home". Well, two weeks went by and I did not hear from them. I called them to ask when I could pick up the ashes and they said that they did not have ashes. It appeared that the veterinary technician did not pay attention and she was disposed of; no private cremation with no ashes. Words cannot express our sadness and disappointment. Then, after we had moved (several months later) one of our cats fell ill. We took him to a new vet, and requested that Old River fax over Max's records. They did. The new vet was surprised to see many red flags on Max's most recent blood work (anemia, for example) that we were (a) never alerted to and (b) were never treated. It was the opinion of the new vet that at least one of these clear (albeit ignored) problems contributed to Max's demise. We put Max down within a few hours. Legally, we had no recourse, and either will you when they kill your pet. Fortunately, our new vet has her shit together. At least we were able to get Max's ashes.

I have 3 Goldendoodles and needed a place I could trust while I was out of town. The online request…read morewas easy, and Alexis called me the next morning to answer all my questions. Their prices are excellent, and I love how clear their policies are because it made me feel totally comfortable leaving my pups there. When I dropped them off, they went right in with Dawson like they already knew him, and when I picked them up, they were happy, calm, and well cared for. You can tell the team genuinely loves what they do. I'll definitely be back and highly recommend them to all PAWRents

I'm very happy with Darby's. My fur baby has been there several times. The people there are very…read morefriendly, and truly care about the well being of your pet(s). The kennels are large, along with the open area for playtime. I would highly recommend this place.

Dr. Jackson IS A BLESSING. He knew just by checking out Our Dear Sweet Alia that she had cancer…read more Not only that, he pinpointed exactly how long she had left! Because of him we were able to spend time two months of quality time with our love. We will be forever grateful for Dr. Ned Jackson. Thank You. (9/14)

A terrific veterinarian with great dog-side manner! Very caring, very informative and attentive…read more The staff is friendly -- both human-friendly and, more importantly, pet-friendly. Other family members have also used Old River, and gave us glowing recommendations. (Oh, and Dr. Ned is no relation!)

I am so pleased with my experience at The Pet Advocate! I…read morebooked a dental cleaning for my dog, Zero, and needed to reschedule it a couple of times, but the office staff was very understanding and flexible. Once I finally was able to commit to a date, the correspondence I received from TPA was clear and helpful. I was told when to begin restricting food/water, what time to arrive, and the details of the check-in process. As directed, I arrived by 8am and notified office staff. I was quickly greeted by the vet tech, Jill, who was absolutely the best. Jill was warm, patient, and knowledgeable. She let me see where the procedure would be preformed and where Zero would be held, and explained when/why she would call (if blood work was concerning, if it wasn't safe to sedate, if they had suggested extractions). Despite being nervous, Jill definitely helped me feel better about leaving my boy in her care. Since his bloodwork was fine, the next time I heard from Jill was when she called to share suggested extractions. She briefly reviewed the dentition of a dog, explained where there were areas of concern in Zero's mouth, and was able to give me monetary figures when asked. She took time to consider my follow-up questions and I felt the interaction was professional while being empathetic and frank. At no time did I feel that she was trying to upsell me or otherwise get more money out of me. When I picked Zero up, Jill came out holding him. She sat with me and reviewed his bloodwork line by line, his X-rays, and showed me before and after pictures of his teeth. She also provided me with clearly labeled medications. We talked about food and general aftercare, including what I might observe, and I felt comfortable about heading home. We are now at the tail end of recovery and Zero has done fantastic, and I truly attribute a lot of that to Jill & her efforts. Thank you!

Let me start by saying this place was absolutely worth the drive from Hayward. I found it through…read moresome online forums and decided to give it a try - and I'm so glad I did. We arrived around 8:30 AM for our dog's drop-off, and even though there were a lot of people already waiting, the process was surprisingly smooth. They clearly have an efficient system in place. After check-in, we were brought inside to speak with the vet, who walked us through everything and answered our questions. Thankfully, our pup was healthy and cleared for the procedure with no concerns. We got a call around 11 AM letting us know everything went well, with a pickup time at 1 PM, which gave our dog time to rest and recover from anesthesia. The procedure went well and he's recovering nicely. Overall, the experience was a 5/5 - friendly staff, efficient service, and incredibly affordable pricing. In addition to spay/neuter services, they also offer vaccinations and microchipping. For our 1-year-old, ~25 lb cockapoo, the total for neutering and microchipping was about $250, which is honestly unbeatable. If you're looking for high-quality, affordable care for your pet, I highly recommend checking this place out and booking an appt online or by phone.

***PLEASE READ BEFOR YOU TRUST THESE PEOPLE WITH YOUR PETS!!! Several years ago, we lived in the…read moreTracy area and our two cats and dog were patients at Old River. When it was time to put our (my husbands) 17 year old dog to sleep in the fall of 2003, we went there. We had been established patients at that point. I was VERY CLEAR with them that we wanted a private cremation with the ashes returned to us. This was after all, a beloved member of our family and my husbands' closest companion. During what was a very sad and difficult time, we found some solace in the fact that we would be able to "bring her home". Well, two weeks went by and I did not hear from them. I called them to ask when I could pick up the ashes and they said that they did not have ashes. It appeared that the veterinary technician did not pay attention and she was disposed of; no private cremation with no ashes. Words cannot express our sadness and disappointment. Then, after we had moved (several months later) one of our cats fell ill. We took him to a new vet, and requested that Old River fax over Max's records. They did. The new vet was surprised to see many red flags on Max's most recent blood work (anemia, for example) that we were (a) never alerted to and (b) were never treated. It was the opinion of the new vet that at least one of these clear (albeit ignored) problems contributed to Max's demise. We put Max down within a few hours. Legally, we had no recourse, and either will you when they kill your pet. Fortunately, our new vet has her shit together. At least we were able to get Max's ashes.

Robbie is an awesome dude, super knowledgeable about snakes and a genuinely good guy. He's straight…read moreto the point and goes the extra mile for his people and pythons. It's hard to find breeders or hobbyists as caring as him! If you're thinking of adopting a new reptile definitely stop by, he'll take care of you.

Robbie and his family are wonderful people who care about the animals they breed and families they…read morehelp. Robbie helped my son pick out a beautiful ball python that he is thrilled with. After the purchase he was very responsive answering questioning and giving helpful advice for caring for our python. I am thrilled with Robbie and Slither Sity. We will absolutely be working with him again.