Dr Ross took care of us when our puggle was sick and then later helped put him to sleep. He's very…read morehonest and caring with pets. The staff is friendly and can tell they enjoy their job. Parking lot is small since it is shared with other businesses.

Be Cautious! If you care about your pet, get a second opinion. I did, and it caught a much more…read moreserious issue that Dr. Ross completely missed. After reading the reviews, it seems I'm far from the only one with that experience. Personally, I wouldn't trust Dr. Ross to water a plant, let alone care for an animal.

I love VCA pet hospital. I've been taking my 4 year old Dachshund, Hazel, there since she was 3 mos…read moreold. Despite my dog acting completely out of control due to severe anxiety, everyone there is extremely nice and accommodating to her. Linda at the front desk is so sweet. Dr. Machicao is the absolute best! She's been very good with my weenie, never pushy, and explains things thoroughly for me to understand. Every procedure we've had done has gone well. I'm happy with VCA

Absolutely do NOT recommend VCA Old River Animal Hospital. They have changed for the worse…read more Their system "glitched" and somehow deleted my dog's long-standing auto-ship medication that had been on file with Dr. Jackson, who was AMAZING. Of course, Dr. Jackson has now left, and everything has gone downhill since. Now the "general manager" -- who is not a veterinarian -- decided to play doctor and tell me that my dog's condition, pannus (chronic superficial keratitis, scar tissue/cloudiness in BOTH eyes), isn't a chronic condition. That is flat-out wrong. Pannus IS chronic and requires lifelong management. I'm sorry, but where did you get your veterinary license to make medical decisions? Instead of simply continuing an established treatment plan that has already been diagnosed, documented, and treated for, they now want me to: Cancel all my existing plans Schedule a visit with another doctor Pay AGAIN Just to be told the exact same thing: Yes, he has pannus. Yes, it's chronic. Yes, he needs ongoing medication. This is a complete waste of time, completely unnecessary stress for my dog, and feels like nothing more than a money-making scheme. This hospital used to be great. Now it's disorganized, dismissive, and more interested in billing than patient care. Losing Dr. Jackson clearly took the quality of care with him. Highly disappointed. Highly frustrated. Highly do NOT recommend.

When our Chihuahua was having pancreas problems, the veterinarians and staff were absolutely…read moreamazing. They took the time to explain everything, answered all of our questions, and truly cared about helping her feel better. It meant so much to us during a stressful time. The office staff is also wonderful -- always friendly, helpful, and welcoming every visit. You can tell everyone here genuinely loves animals and cares about their clients. We're so grateful to have found such a trustworthy veterinary office and highly recommend them to anyone looking for excellent care for their pets!

Not happy with their treatment. My cat had been seeing them frequently because she has…read moreinflammatory bowel disease. She had been sick for three years. No improvement. She vomits daily and has diarrhea frequently, and doesn't use the litter box. Every two hours she cries for wet food. She has no idea the hour of day. I recently went to this clinic to put my cat out of her misery. They refused to put her to sleep. They told me they would consider it if I did more tests. The tech then told me he agreed that I should find another vet to put her out of her suffering. This would be their own staff disagreeing with the Vet. My cat is 10 years old. She weighs 3.5 pounds, the size of a kitten, whereas before she was 9 pounds. She is skin and bones, yet they will not put her to sleep.

I highly recommend this place to bring your pet. This clinic focuses only on dental and neuter/spay…read moreprocedures, but it's clear they do things very well. The compassion of the Vet and RVN cannot be beat. I am amazed and humbled that such kind professionals took care of G'dog even with all the volume of pets involved. I am very grateful for the clinic and their staff for their service and helping people like me afford such important care. G'dog is a recently adopted rescue dog with no recent, if any, dental care. Luckily, only two teeth extractions were needed. One of the meds for the teeth extraction is liquid and needs to be refrigerated, but I got a cup of ice from a fast food place for the long drive home. For me, it was worth taking the time off and exploring the area, even with the extra driving time. I was at the Pet Advocates office door around 7:45am and I was heading home by 3:30PM. I will be coming back to Pet Advocates for as long as I can. Many thanks to the vet and staff who patiently took care of G'dog. He is already doing better without the previous pain in his mouth.

After getting different quotes for dental cleaning in the Bay Area, I was recommended to look into…read moreThe Pet Advocate by a friend. The Pet Advocate offers significantly lower prices compared to Bay Area vet clinics, which sold me. Even their highest price for an extraction is only $40 (pre-molars and molars). After submitting my pet's information online, I was contacted shortly after with availability a month out and paid my $50 deposit. The instructions say drop-off is at 8am so I got there at 7:45am. To my surprise, there were already a ton of people there waiting for their pets' spay/neuter and dental cleaning appointments. By the time I was checked in and allowed to bring my dog inside, it was closer to 9am. Having come from a boutique-like vet in D.C., I was put off once I got inside. The waiting room was so busy, and there were so many cats inside from Animal Service, pet owners, and rescues. It just felt too crowded. Once we got to the back for the examination, it felt even more crowded and very factory-like. However, the vet was attentive, addressed all my concerns, and the vet techs were very friendly and gentle with my sweet pup. Before leaving you do have to pay first. Please note it is about a 3% additional fee for debit and credit cards, so I recommend bringing cash! Initially, I thought all my dog would need is dental cleaning. However, a few hours later I received a call from his vet technician who explained the x-rays showed serious bone less in one of his pre-molars and a molar. She explained to me the additional amount owed for the medication and extractions so I could be prepared. When I went to pick my dog up at 3pm, there was yet another long line and it took another 30-40minutes for most of us to be called in. The vet tech took the time to sit with me and explain all the limitations, how the procedure went, showed me the x-rays, and advised me on post-care. It helped put me at ease. For the price, it was worth coming here. The only cons were the check-in and checkout system, the number of animals there at one time, and how crowded the examination area was. Aside from dental cleaning and vaccinations, I probably would not come here for anything else. In addition to the driving time, factor in about another hour for check-in AND check out. A week post-op and my dog's extraction sites are healing very well so I'm still satisfied with the service!

We have been bringing our pets to Jules Vet for 11 years now and appreciate the services they…read moreprovide to ensure our pets are as healthy and happy as can be. Our dog Mochi recently started having seizures (two of which happened at Jules Vet) that seem to be caused by anxiety / stress. Jules vet has gone the extra mile to make sure his appointments since then are as stress free and comfortable as possible for him. We had an appointment yesterday and I was worried he'd have another seizure. They called in advance and had a plan in place to make sure all went smoothly (which it did). Dr. Olsen is amazing and has helped walk us through this new journey of having a pet with epilepsy. She has helped put our minds at ease and educated us on how to care for him if he has another one and we will continue to monitor him in case he needs anything else. We really appreciate Dr. Olsen and the Jules Vet team so much. It is evident that they love animals and care about every patient they see. Thanks again Jules Vet!

We've been bringing our dog Epic to Jules Veterinary for the past few months as she battled cancer…read more After nearly 12 wonderful years with her, we were faced with the heartbreaking decision to say goodbye. From the moment we scheduled the appointment, Jules' team was kind, sincere, and incredibly accommodating. When we arrived, someone quickly guided us into a private room, giving us the space and privacy to say our final goodbyes. You could feel the empathy in the room -- the staff genuinely understood how painful this moment was for us. Epic wasn't just a pet; she was part of our family. We spent nearly an hour holding her, reminiscing, and even helping our almost 5-year-old daughter begin to understand the cycle of life and death. The vet was gentle, detailed, and respectful, explaining the process with so much care that it helped ease some of our grief. They gave us the option to keep a piece of Epic with us -- clipping a bit of her fur and offering a keepsake paw print, which arrived a few days later for pick up. It was beautifully done and means so much to us now. While no goodbye is ever perfect, and there are always little things you wish could be different in hindsight, the team at Jules made an impossibly hard day just a little softer. They treated us -- and Epic -- with dignity, patience, and love. We weren't just another family. Epic wasn't just another dog. Thank you, Jules Vet, for helping us say goodbye in the most caring way possible.

10/10 would recommend! This is going to be my primary vet going forward! I don't typically stick to…read morejust one vet because I don't make visits too often, but when I do this is definitely the place I'll go to. The staff were very efficient, kind, and very helpful. My cat had some type of eye infection and they were able to give him some relief as well. I also feel their prices were very reasonable! Thank you Paws and Claws!

Zero stars again. Ive transferred my dog records to another vet. The vet/octor to tell me they…read moregoogled how to proceed with treatment is just ridiculous, scary and concerning. I tried to pick up the medication we had discussed. When I went to pick up the prescription they had all previous treatments ready ( which didn't work) not what we discussed as treatment moving forward. I left upset because I was trying to look past their previous errors with prescriptions but NO!!! This is how they conduct their practice. I received a text today that his prescription is ready to go online and fill and of course no treatment there. Please DO NOT take your pet to this veterinarian. Save your pet and yourself from these unprofessionals.

I couldn't recommend All Wags, Michelle, and her team enough. We had a very last minute trip and…read moreall of my usual pet watchers were out of town. Michelle to the rescue literally, we spoke at 11pm and she was at my house by 9am the next morning. She came every day, twice a day to make sure my pups were looked after and cleaned up after them. Photos were sent for each visit and just overall the experience was amazing and makes me think why I didn't contact her sooner. When i arrived home from my trip, the house was tidy and it was like we just left for a quick trip to the store, not a whole 4 day trip. Thank you so much to All Wags and Michelle!!!

Our kitties are always happy to see Michelle & her team come to visit while we're away! One of our…read more"boys" is shy but has warmed up to the ladies after their feeding and playtime each day. They also send photos & updates on the kitties which we enjoy receiving. Our home is tidy, safely locked and our cats are calm when we arrive home. We trust Michelle to take good care of our "boys" & our home whenever we're away! Thanks, Michelle & team at All Wags Care! See you next time!

Really mixed reviews…read more 1st interaction was for a quote to bring my dog in because she chewed her butt raw. They were not the lowest priced but Sam showed genuine compassion for my pup. I brought her in They performed services and prescribed medication. When I paid, I felt very cared for by Sam and Dr. Aman. I had no issues. Easily perfect service, from them and the vet tech who did the work. 5/5* 1 month and 3 days later, I call this business back because I'd like to give them more business- that's what you do when you feel cared for. I'm not gonna bad mouth nobody, but whoever answered today completely turned me off from this place. Sam come train the weekend warrior. You don't tell the customer who states exactly what they want- which is a service you provide, that they have to jump through hoops to get it. (pay for an exam, speak to a doctor and assess if that's what she needs.). I know what my babygirl needs and wanted to go somewhere I thought I could trust. You made me feel like I was talking to a scam artist today. 0/5* My general consensus is that your experience will depend upon the employee you get when you call in. 50/50 for me right now but I'm unsure if I'll bring Kiona back after this call for a routine ear cleaning felt more predatory than caring.

11/09/2023- Took my brother and my furnephews since the boys had appointments They had watery eyes…read moreand itchy ears. They had 2 separate appointments, but they ended up taking them both in at the same time. The front desk/vet tech was very welcoming and answered my questions about bringing in a stray apartment complex cat, that has adopted me, for a check up.

I've been nothing but pleased with this Vet. They always get us in (and with 3 dogs and 2 cats I am…read morethere too much!) I left my last vet due to unavailability and because the staff never seemed that happy to be there or see the dogs. A huge rave to Happy tails but especially Jessica, who is always so friendly and helpful when I come in and call. She takes great care of the clients, on two and four legs!

I will rant and rave about this place all day any day I've had pets for the majority of my life and…read morenever have I received better more reasonably price service than I have here not only is everybody super kind. They're super knowledgeable and they actually care if you're able to take care of your pets, they make sure you understand what medication's you're taking home to make sure you understand what may or may not go wrong. What may be wrong with the animals what is wrong when they have a definitive answer they're incredibly polite well mannered and I believe this is genuinely a well run veterinary clinic. Any other vet in town either they don't offer the services you need or they just aren't in your price range if you're a pet parent and you're trying to do the right by your animals go here they'll get you right

I am incredibly thankful to Dr. Haburjak and his wonderful team for the exceptional care,…read morecompassion, and dedication they showed to my dog, Gui Gui. Gui Gui had been limping since last Wednesday, and Dr. Haburjak's team was able to quickly find an appointment for us that Monday. During the visit, Dr. Haburjak performed a very thorough physical examination and determined that he did not believe Gui Gui's knee was the source of the problem. He carefully identified the hock as a possible source and immediately referred us to a specialist. What touched me most was how much Dr. Haburjak personally did to make sure Gui Gui received the care he needed as quickly as possible. He immediately called and texted the specialist to help get Gui Gui seen as soon as possible. He also sent us a detailed and thoughtful email explaining his concerns and introduced us directly to the specialist. He went above and beyond to make sure there was a smooth transition of care. It turned out that Gui Gui had a serious infection in his hock--septic arthritis. I truly believe Dr. Haburjak's careful examination, clinical judgment, quick action, and genuine concern for Gui Gui made all the difference. His prompt identification of the problem and immediate referral helped Gui Gui receive the urgent treatment he needed. In my heart, I truly believe he saved Gui Gui's life. I feel incredibly lucky to have such an amazing surgeon and such a wonderful team in the area where I live. It gives me so much peace of mind knowing that Gui Gui is in the hands of people who genuinely care about their patients. I cannot thank Dr. Haburjak and his entire team enough for everything they did for Gui Gui. I truly appreciate their kindness, professionalism, compassion, and dedication. Thank you from the bottom of my heart!

I would like to preface by saying that I don't like leaving poor reviews for companies…read more First, I'd like to start by saying the welcoming staff IN PERSON here was great. Very friendly and thoughtful. My complaints are not directly to anyone, but mostly being misled by what this hospital can do and when it can be done. I scheduled a consultation with internal medicine for August 4th. At the time of scheduling, I let them know that I was referred to them for a rhinoscopy and CT for my dog. They told me over the phone they sometimes can do the procedure the same day but it's uncommon. I understood that but still scheduled, hopeful that they could still do a rhinoscopy in the near future as it was something my primary vet urged me to do soon. They had me pay the consultation fee on same day to confirm my appointment, which I didn't question at the time. Keep in mind, they knew I needed a rhinoscopy with internal medicine specifically at the time I made this call. At the time of our appointment, we met with Dr. Louis who was very knowledgeable and kind. When I asked him about scheduling the rhinoscopy, he said they do not have the equipment needed for that procedure at this hospital (IronHorse) and he is only in the hospital that has the equipment (OakVet) ONCE A MONTH. Adding to that, he was out of town in August so we were looking at September. When I asked the nurse about September, she said there was a line so it's possible we couldn't get in. At this time, I was feeling very frustrated because I felt so misled that they knew the procedure couldn't be done anytime soon but still took my money for the consultation fee and led me to believe this hospital could perform the procedure. If I knew OakVet was the one that had the equipment, I would've just scheduled there. But this information was never offered to me over the phone at the time of scheduling the initial consult. I was told the estimate for the future procedure would be sent to me by the end of the week (this was Tuesday 8/4) and didn't receive anything by Friday. I called on Friday and they said end of day, and I did not receive anything end of day. I called again on Monday and they said they are backed up, I should have it soon. It's now 8/16 and I have not received a call or email with my estimate. Overall, the communication and professionalism of some staff at this hospital is not something I'd subject myself to again. I think once they finish the merge with OakVet, it could function better but if you're looking to get a rhinoscopy and CT, I would look elsewhere. We were able to go to Sage Dublin that same week and have the procedure done. All other vets in the area that I called were very transparent about how booked they were and if they have the equipment to perform the procedure I asked about.