After eight long years, I finally returned for a second time to the Pine Ridge Mall. I know many…read moreyelpers have been wondering about the current state of the PRM, so without further ado, I'll review what's changed since my last visit in 2013. As it turns out, not much. Still clean, still empty, still disorienting. The Aeropostale that employed my sibling during happier times no longer exists. Price Real Estate and the nice men employed there are missing. Even the Master Cuts vanished. Why did people in Pocatello stop getting haircuts? Is post-2013 hipster culture to blame? It's not a good sign when the most utilitarian store in the mall disappears. This absence has ramifications not only for the mall but also for society at large--it's an issue worth exploring further. Theories? That said, the Bath and Body Works seemed to be heavily populated upon my visit, thank heavens. Per usual, using my arms as shields, I had to physically battle my way to the back of the store, narrowly escaping from the army of eager salespeople desperate to squirt lotion onto my exposed skin. Thankfully, I located a couple of gift bags with ease and purchased them for my cousins as quickly as possible. Another win was T Shirts Plus. My partner's really into college gear, so I decided to gift him with an Idaho State women's basketball shirt. The helpful employee told me that if I couldn't find the precise piece of college gear desired, he'd be happy to design and create a custom order for me. Now that's service, folks. The photo shows the current state of the courtyard. Surprisingly, the same woman there 8 years earlier was still there in 2021, looking hotter and younger...how weird is that. You'll notice that the army-green vinyl booth seats forming a child corral of sorts remain from 8 years earlier--not sure I want to take a seat on that. It appears they've upgraded the Pepsi machine and added a claw machine and a "Minimelts" dispenser. As stated earlier, Master Cuts has been replaced by something called "Diva G's," which was closed on a Friday afternoon. It was pretty dark back there so I didn't get a good look at what they sell. So it remains unclear what products divas really need to function in this day and age. You might also notice that a "Hurricane Simulator" pod has been added. Tell me about this business model. How many people in Chubbuck, Idaho, want to experience a hurricane on any given day? Go on, surprise me! As with everything in this mall, I worry about long-term profitability and the ability to keep the lights on in this cavernous, dated space. That said, I upgraded to three stars this time simply based on consistency of the experience. In this regard, the Pine Ridge Mall never disappoints.

Mall is fine just not enough stores if you're coming from a big city…read more People is friendly and is inside is clean although a little old.

Amazing selection. Knowledgeable and very helpful staff. They have an on site experienced…read moregoldsmith! His skills are outstanding and second to none.

Remember back before they put the self checkout in and they cared how many people were standing in…read moreline? That was awesome. Now they don't care if the lines are 10 carts deep. TFB

Update. The owner made it right and for that I thankyou , the inktags were not removed from my…read morepajamas and that is no fault of hers when it comes to trusting her employees to act in a professional manner. There was someone who used to work there that is friends with the employees. She does not like me and I do not care. The employees have been gossiping about me and it was a deliberate attempt to make life difficult for me by not removing those ink tags. I will consider going to the party store but until those employees stop working there , I'm done . The owners have big hearts and will give almost anyone a chance at a job but when they can't keep personal matters to themselves and be professional , they don't deserve a job. I gave two stars since the owner refunded my money.

Hoarder's Quarters.Who goes here and why?And please do not get me wrong I had lived almost 30 miles…read moreaway from Pocatello for nearly a decade and do appreciate having it nearby (if that is considered nearby of course) for shopping and other purposes.Even though sometimes I wish I lived 30 miles away or closer to Twin Falls.Is Filer OK,does anybody has a strong opinion ? Anyway when I thought I explored almost everything within the reasonable 30-40 minute driving distance I stumbled upon hundreds of nonsensical extremely positive reviews about this very place.So I had to check it out for myself. Well...I guess I am not easily excited and I do not wish to desecrate what everyone almost worships for some unknown to me reason,but ...for me...personally this very place had as much charm as a giant ghetto Garage Sale.Someone just threw bunch of stuff in , no price marked etc.You may be surprised,but selling expired pharmaceuticals and food, especially food taking advantage of poor and hungry seems very unethical.Believe it or not best before or sell by dates are important and food poisonings are very real. I am sorry all I feel for you is pity.This place smells damp,looks like a dump and is not pretty.

Love the Walmarts of small towns. Not to busy, happen to stumble on a Pokémon restock and a fairly…read moreclean place. Minus one star for being the corporation it is and not paying the employees well. :)

Do NOT get your car work done here. I went for an oil change, got the premium and specifically…read moreasked if they could check my fluids. Not only did they NOT check my fluids but I was told by the man at the desk that I had a taillight out. I bought the bulb and went out there with an employee to discover the light was working (my bad I guess for trusting "professionals"). I kept the bulb because I could use it in the future, got home and checked my fluids because the bulb situation made me suspicious... and all of them were low. They didn't even fill my wiper fluid, which on the paperwork says it was completed. They're lying con artists. If they can't be bothered to tell me my fluids are low then what else are they neglecting to tell customers, and what other scams are they pulling?

Some deals are still much better than the others, but...if we planned accordingly there would not…read morebe be a need to chase deals. I am still a member of this chain because my wife insists...A happy wife means husband does the Costco shopping ;). If you buy more than a pound or 2 of fruit in the same package you should still check it thoroughly as moldy/mushy fruits are pretty common whether you buy mandarin oranges or lemons. Some aftermarket car items and water and beverages like Gatorade or V8 are decently priced. Still no scan guns for self-check outs though. Entering annoying thing is to check in and to scan your card 7 times till it gets recognized. God forbid Costco invaders will enter with the Costco cards belonging to their relatives and accidentally spend extra few hundred dollars at Costco. Would not want this happening, would you? Latest disappointment was when I and kids decided we would like to grab a hotdog. I do not do this often, but I remember grabbing one with a friend few months ago. What's a big deal? Kids had a long day at medical appointments then helped me locating items at Costco, they do deserve some reward, right? Ladies at the counter tried their best to ignore me for quiet a while. They excelled in it better than a bartender or a waiter in Las Vegas who somehow perceives that he/she was not being tipped generously enough for their unceasing efforts if there is still such a thing. When one lady finally acknowledged my presence she only asked if it will be cash or card and referred me to self-serve kiosk. I can also go home and fry my own hotdog it is not a science or as we all decided on our way home better hotdogs and even condiments to go with them are sold at the local Maverik. Not cheaper, but so much better tasting and all we have to do is to pick up hot dog, bun and condiments and let the CLERK process the transaction before sliding the card. Last, but not least there were still no curbside pickup options last time I checked. Fred Meyer has their items much better systematized in their store and yet curbside pick up is offered. Wal-mart in Chubbuck also offers curbside pick up even though it is usually fairly slow ( 6-7 times slower on average compared to Fred Meyer). Yet it is offered and if you are disabled or can't move too fast or are unsure where the desired items are located it still makes sense. Sam's club offers curbside pick up. Costco does not :( .

I was recently laid off and was forced to downgrade my 20 year executive membership to gold. I was…read moredenied entry at 9:27am this morning because I was not an executive member. I had a very small window of time today to get my hearing aids serviced. Now I will have to wait a few days. This might sound petty to some, but I'm really pissed off that they would deny me entry 1/2 hour early because I no-longer have their executive membership due to being laid off.

I called a hour ahead to ask for a 4xlT sweatshirt they said they had them and when I got there…read morethey said they thought I said 4XLT I said no I said 4XLT many times not very happy won't be back.

Went to the online site for a knife. Seems that the CEO Tom Yearsley like to discriminate against…read moreCalifornians. See red typing on picture. He claims it's because of the 1985 prop 65 clean water act. How you may ask? Well I did ask....here is my chat C-A-L ranch stores CEO (6/2018)Tom Yearsley decided that his stores started in (10/2018)won't sell any products to Californians. As you see in red. He is citing 1985 Prop 65 clean water act. Now the interesting part is, The corporate located in Idaho with stores in Arizona, Oregon, Nevada as well Idaho. Doesn't manufacture (my example photo) Gerber Knives (manufactured in Portland Oregon) How would this have anything to do with California clean water act of 1985? I did chat with a person, and the last ending paragraph directs me to make purchases on their website...which I'm not allowed to....I don't know what kind of political thoughts the CEO has, but if he's conservative then he punishing all of us conservatives, and if he's liberal, than he's punishing all of the liberals. In any way you look at it, both sides of the fence this guy is wrong and discriminating against a whole state....here is my chat log... You What does prop 65 have to do with selling knives in California? Quinton Hello, Thank you for contacting CAL Ranch. One minute while I check on this for you. Hello, I can send you a link with the information if you would like. You The clean water act of 1985? These knives are made in Portland your stores are in Idaho, how does this translate to clean water in California Jennifer Honestly, I have no idea. Our CEO has stopped all shipments to CA You Is it just knives or all products Jennifer All products I am really sorry I am not sure where you are in CA but we do have a store in Yuma AZ and one in Carson City NV also. Not sure if you are close to those or not. You So us Californians are being punished? For..... Jennifer I guess the laws your state passed. Sorry! You What is the CEO NAME please? There is nothing in our laws that prevents from selling or buying knives.. Jennifer Our CEO's name is Tom Yearsley You When did your store stop Californians from buying? Jennifer I believe it was the end of October, but I could be wrong about that. Is there anything else I can do for you? You Obviously not, since you're not allowed too. Jennifer I do apologize. I hope you can find what you are looking for somewhere in CA Thank You for contacting C-A-L Ranch Stores! Don't forget to sign up for C-A-L Ranch VIP for exclusive holiday savings at https://www.calranch.com/cal-vip! Have a wonderful day!

Very rude employee's and I'm not speaking about just 1 specific employee I am speaking about every…read moresingle employee starting with management Laura to her loyal backstabbing employees who love speaking behind her back employees such as Shakara. They treat everyone who walks in this store as if we're all poor people and like we don't matter so you won't get any assistance from not one aingle employee at the N. Main store if you dare ask then you're on their s**t list and will be targeted from that moment until the moment they feel justified to kick you out. I asked for help one time and was followed every day I went into this store after that then a few months later I walk in with my son and his girlfriend after one employee Shakara walks out of the store and stares us down lets us in the store where I make it all the way to rhe back for pet food and my son isn't even halfway to me when another employee ordered by employee Shakara to chase my son down and tell him I am kicked out of this store for stealing. That's when I walkes up and confronted the employee and she continues to tell me my husband even confirmed with the manager Laura that I did steal from there. So I said your wrong and I know your lying and Shakara smirks at me as I'm leaving the store. The next day my husband being really upset for being accused of telling them I stole from them because he never said that nor would I even so that, he confronts Laura(the mean, grumpy never smiling manager) why would you say I said my wife stole from your store anx at this time the line behind him is getting long. She says I never said that I just said she seemed suspicious to me so I contacted the owner who insisted i ban her from the store so I did. Then she continues on saying and you are also kicmed out of this store. A store we've been shopping at daily for 6 years now and he said so you mean to tell me to our kicking me out of this store for no reason and she said yes I am we have the right to refuse service to anyone and my boss the owner said to get rid of your whole family. We never did a thing wrong in this store except bought cat litter and cat food daily since we foster cats. The people who wirked there when we first moved here were awesome and treated us like customers and human beings. This staff mainly Laura and Shakara treat us like were all a nuisance and they are obviously annoyed and hate there job cuz they enjoy making others suffer to make them feel better. I have talked to many people who have also had this same problem with them & were also kicked out for no reason at all or for some made up lies they made up. I think this store will fail soon and fast especially when I got to the news for the way ideas treated and for no reason plus how they one by one kicked my family out of the store 1 by 1 until none if us were allowed and for no reason whatsoever. I live right next door to this store and the owner feels a threat from me all of a sudden and within 3 days my whole family who they're very prejudice against was kicked out and I will keep conplaing until they hire all new staff and apologize or I will move forward with the news and every one else who will help me get these employees fired and hire new employees and that my famiky and I be ket back in the store.

Great people, inexcusably poor lighting. With 70% of the lights deliberately turned off it made…read morereading the small labels on food really difficult. My son finally used his phone to illuminate them. It's a corporate thing that the employees have no control over. Stupid and counterproductive idea, I'm going back to Pet Smart.

Every time I check out with Shawn as the cashier my day improves a little bit. Excellent customer…read moreservice from him, very friendly and bubbly. We need more people like him in the world