They are always willing to help you find a part, and offer advice on what might be wrong…read more And when something breaks, they explain you options for replacement and will never sell you something you don't need or how to use. When you do buy a piece of equipment they will take the time to help you with your new purchase. Forget something or something is not right? They will make it right.

Went to get a new cub mower. They were out of stock on the one I wanted but advised they could…read morehave it in a week. I opted for the bigger one in stock. Sale went fine.

Very knowledgeable and friendly staff. Nice selection of feed and supplies for horses, dogs, birds,…read moreetc.

I really like this store, and would love to give them a better rating but they have been cash only…read morefor months and seem to be making no moves to change it.

. So Worth Tweeting About…read more A Bird and Nature-Lovers Gift Shop What a fabulous little shop! A good number of quality items for anyone into our adorable, colorful fine-feathered friends. From feeders (affordable to very well-made $$$) to feed ($$ to $$$). They've obviously chosen the best---and some of the most unique---items for this store. For yourself, or for anyone on your gift list who enjoys this pastime, this is definitely the place to visit. I defy you to leave without purchasing something from what I'd describe as a "bird and nature-lovers" gift shop. In addition to the basics, numerous garden items such as stoneware, birdbaths, bird houses, thermometers and chimes, plus books, novelties, jewelry, cards, note paper, binoculars, candies, and decorative indoor/outdoor bird and nature-related pieces. So many different things---even a few for cats and dogs, too, but 99% birds. Purchased a clever little feeder that's designed to be filled with a prepackaged creamy mix of rendered beef suet and peanuts. (Passed on the one containing freeze-dried mealworms and fruit, but will get that one next time.) Per several customer reviews on their site these "Bark Butters" are favorite bird attracters. Although located on a nondescript stretch of strip mall across from Ollies---just north of Great Northern mall---the interior and what they offer, is what I'd expect to find inside a large, enclosed mall. Understandably---because of their mostly easily-affordable inventory---I'd be surprised to ever find them inside one. Way too expensive for what they offer. This shop truly is one of those proverbial "little gems". Two very friendly, knowledgeable employees---who were eager to answer questions and engage in nature-related conversation, but while always keeping a comfortable-easy-to-just-browse distance---made the experience even more enjoyable. Sign up for their fliers. They sometimes have coupons for as much as 15% off purchases. Didn't have mine with me, but would have been about 3.50 savings. And in this economy, that's not birdfeed, either---that's a gallon of gas on a good gas price day.

Wild Birds Unlimited is a charming store. It came highly recommended and did not disappoint. They…read morehave gifts here that you can't find anywhere else, and all of the wild bird accessories you could hope for. What impressed me most though, was the customer service. The employees are knowledgable and very friendly, without being pushy. That is the type of service you expect everywhere but typically only get in smaller places. I will be back for my mother's birthday gift and their special seed that doesn't sprout plants in my yard (naturally neat).

Pet Supplies Plus is our go to for all of our dog food and dog supplies. This store is conveniently…read morelocated and parking is always easy. The store is never too busy and we never have a problem finding staff if we need help. Although we don't take advantage of the grooming I do notice the grooming area is busy. If we are lucky we get to see some cute dogs while we are shopping. They generally have a good stock of food that we use and prices are reasonable.

Sharon is an amazing employee. She's always there and is very friendly. I like her a lot.read more

I generally like most Pet Supplies Plus locations, except for Cuyahoga Falls. This Middleburg…read moreHeights one was especially great because they had nice designated parking spots for its guests. I called in advance to ask if they had a specific item in stock. When I arrived, the cashier was ready for me and had already set it aside, even though I had not asked her to do that for me. The store seemed really busy, so I appreciated that she went out of her way for me. I'll be back some time for a big haul!

Grooming persons are so kind; they truly enjoy working with our furry children. Super Grateful.read more

This experience may have been one of the best since I've visited the store. Usually they are so…read morebusy it's a wait before you can get help. That's completely ok, I can wait my turn. This time this young man finished working with his previous customer and quickly came up to me and asked if I needed help. I was interested in Angel Fish, he asked me if there was any particular one I liked. I picked two of them. I asked advice about the fish that help clean tank (algae eaters). He showed me a few species, asked about the size of my tank and helped me with my choice. Great place to find anything you are looking for, whether it's fish, reptiles, ferrets, rabbits, etc.

This is my absolute favorite fish store. They have all of your pet needs from fresh water to…read morebrackish to salt water fish. They have lizards,frogs,turles,hamsters and many other critters. The level of expertise of their staff is un matched.

So this is my review, but also a huge shout out to the person who helped me at the Westgate Mall…read morePetco. Basically I have to have prescription wet food and I have it auto shipped to me from Petco. After the shipment arrived, a few days had passed, and when I opened it, three of the cans were badly damaged. So I went on Petco's website and you can't really speak to a live person and the only option you have is to send back the entire order. I really didn't want to send the whole order back and just wanted the three cans replaced. I thought I would give it a try and I went up to the Westgate mall location, and I was helped by Dominique who instantly stopped what she was doing as far as stocking shelves and immediately was able to help me and picked three prescription wet food cans off the shelf and replace them. I was shocked because I didn't buy them from this store, but also very happy that I didn't have to go through the headache of returning the entire order. That being said, I had no idea this location had the prescription food that I buy online so I will be stopping up to the store much more often Bravo for fantastic customer service

Nice people and friendly service Professional and courteous…read more Have adopted from there before I

This place is still lovely! They have the nicest staff with the best advice…read more And my dog still wants to visit it on walks . He took me there last night close to midnight and was wondering why nobody was inside

This is an amazing place! They love the pets and dogs that come in, and they always give my dog a…read morebag of treats every time she comes. They always have amazing deals on dog food and other items. And they have excellent customer service, me and my dog Luna always feel welcomed when we come in. One day I went in to look at different dog foods because my dog had an allergy and Maddi a worker there was such an amazing help, she knew everything!! I love this place, totally recommend it for others!!