Excellent concept! Fresh made, no preservatives, dog treats! Stopped in to buy some treats for my…read moredogs, and glad I did. They loved the homemade treats! If my dogs had thumbs, I would be letting them type this review! It was hard to keep their noses away from the bag as they would have easily eaten all of them. Luckily, I did what was recommended by the staff person at the store, and the remaining treats are in the fridge. In addition to the dog treats, other dog (and a small cat section) items were also available for purchase. Will be visiting here again the next time I'm in Medina!

This store is tucked in a quaint area of Medina square. It has been my go to place for homemade…read moregourmet dog treats, collars, leashes, toys, chews and unique accessories for my dog. The owner Stacy along with her employees are friendly, helpful and the pride of ownership of the shop really shines through. Anytime I bring my dog June Bug in there, she is showered with treats and fawned over. Stacy is so knowledgeable as she has fur kids of her own. She will know what to recommend to anything you are looking for. This store is a gem, I would highly recommend.

I was a nervous Nelly taking my dog in to be groomed because he's a 65 lb English Staffy and I was…read moreunsure how he would react to the environment and the full spa treatment. I'm happy to say you could not be more pleased with the experience for him. Upon dropping him off, the staff was very understanding and happy to hear about the servicesI wanted him to have today. Treatment today (bath, Dremel nails, teeth cleaning) and, to be redundant, I couldn't be happier with the results!

Had kitty's claws clipped, went very well. Would highly recommend. Very nice pet store. nice…read morefriendly people. Very helpful.

Have been taking my dogs here for the past 4-5 months. Exceptionally clean. Each bath area is…read morebehind a gate so you are trapped in with your animal. 3 total bathing areas. A neat little lobby with tables and chairs that anyone can use. They also sell treats, toys etc. it is all self serve with a card or cash. The bath itself is unreal. Big Bath. You can leash them or let them roam free in the tub. The hose shoots out every thing, the soap, conditioner, flea and tick treatment and it's all timed so you can use as much or as little as you want. Easy to switch to different settings with just. Push of a button. Each bath has a dryer hose as well and towels are supplied. Just ask to clean up after yourself. There's also a disinfectant setting to clean up after yourself. We tried a few different tubs for our dogs and this by far blows them away $10 for 10 minutes and 6 additional minutes is $4. Great for all sizes. As for the area, well lit and very nice in North Royalton. There is a button on the wall you can push if you have any questions or need something. Definite 10 out of 10

I have started taking my dog here. It's very convenient and affordable. This is a self-service pet…read morewash that supplies the shampoo, conditioner, and even flea/tick treatment. They even have a drier. There are separate areas that close your pet in with you, and the area is very clean. They do ask that you disinfect the tubs, which makes sense, and that is free. They provide towels, an apron if need one, and a mop to clean up after yourself. They have great hours; open til 9, and it's well maintained. I find it easier to wash my dog there because the clean-up is easy. The tubs are clean and seem low enough for most dogs to get into. I really like this place. I wish I knew about it sooner.

This is a mixed review. They do a good job here but need more staff. One staff member needs to work…read moreon communication skills and learning more about behavioral issues and how to address them. That said, I thought overall it was a good experience.

I've been taking Bowser here for a couple weeks now, and I've seen so much improvement in him…read moresince. I wanted him to socialize more, and not to have so much anxiety since his breed is so high strung .He gets excited as soon as I put his lease on because he knows where he's going! When he gets home he is so tired from a day of play! I know he is in good hands while he's there.

We have gone to Sublime Pet Spa when they were Hollywood Hounds since approximately 2016? Had used…read moretwo groomers there. Recently our gal left. . . Had an appointment Tuesday, worried about my 32 mile drive in a snow storm I called Monday about 11 to reschedule About 2, I called back. Gal says, "you're in luck. They never took you off the schedule! See you then!" Tuesday, I drive there. I love the receptionist! Always friendly and pleasant! Not just to you she always greets your fur baby too! She was kinda quiet? I said appt is with Alyssa B. She walks in the back. I'm still at the counter. She's talking with Alyssa B as this is the first time I've seen her. I hear Alyssa B say, "she canceled yesterday. I got a note, put another DOG in the spot!!" I respond, "excuse me . . . I called back to see if the appointment was still available and was told I was in lucky! It was still on the schedule." Alyssa looked at me. Eye contact - took her right hand and closed the door! I sat waiting, then decided HELL NO! Only an unruly teenager acts like that! Not a professional! My question, if she could treat me so rudely- would you trust her grooming your Fur Baby? I will NEVER as in NEVER EVER go there again! Not a call from anyone to apologize? I've always been extremely generous with tips, I've also left snacks! If this is a new generation of trained groomers, I'll do it myself! PLEASE, PKEASE, PLEASE find a caring place to leave your pet! Having just lost our Roxy, this really hurts!

I will never bring my dogs back here! The groomer Laura was very rude to me on the phone. To bad…read morebecause I was taking them there since they were Hollywood Hound! You need to teach your groomers how to talk to their customers.

Used them a few years ago and the employee refused to walk our dog because sidewalks were icy…read more Yeah? That happens here; wear boots and walk on the grass. We will never use the company again.

We have used JoyCares for over 15 years and have had the best experience with them. Highly…read morerecommend!

I enrolled my dog "Charlie" in the training at Alpha-Dog and it was amazing. It was more training…read morefor me than my dog, but it taught me how my dog reacts to certain situations, etc. I have to say it was a great experience for both of us. Chip, the owner, made himself available for any questions I had. He also helped me picked great chew toys and treats. 5 star service!

A gold mine for my dog. The groomer is great and everyone is so kind and helpful. The dog wash…read morestation is so convenient and well designed.

I only used the dog grooming service for my first visit. I…read moredid walk through where the cats & dogs had some kennels. Very nice, spacious, clean. Mary, the groomer, was nice enough to accommodate Molly with a bath while she stayed there, she was ripe. I was initially just having her nails trimmed. Overall a great experience. Everyone was nice. I will be back.

Being totally blind and relaying/trusting his big lab sister our Cockapoo loves loves ITD!…read moreWe would never trust anybody else with our babies, they're in good hands there day and night!