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    Tractor Supply

    2.9 (8 reviews)
    Closed 9:00 am - 7:00 pm

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    14 years ago

    The associates and management are always more than helpful. The store and restrooms are tidy and they always offer excellent prices.

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    The Home Depot

    The Home Depot

    (18 reviews)

    $$

    I purchased a Honda HRN 216 lawn mower in August, 2024. I went to Home Depot to buy a Dewalt mower,…read morebut the sales person upsold me to a Honda for $582. I used it twice, then in October, 2024 is started surging and stalling. Mowing season was over, so I stored it in my shed for the winter. This spring, I used it once to cut my front grass and it was still surging and stalling. I managed to finish cutting my front grass, but now it won't start - it has no compression. After doing some research, I found out that Honda has a recall on this model mower and Home Depot knowingly sold me a defective lawn mower. Honda has stopped making consumer mowers in the United States and the recall affects hundreds of thousands of this model due to defects in design and parts quality. Since the mower is essentially brand new, I called the local Home Depot (store #4105) and spoke to someone who claims they were a manager. After explaining the situation, she told me to bring it to the store and they will over-ride the 30 day policy and either refund the price or I can use it as store credit for another mower. I told her I wanted a different mower. She agreed to take it back. The next day, I took the mower to the store and a man claiming he was the manager restated the 30 day policy and refused to take it back. He was rude and evidently the woman I talked to had the day off and he told me to take it to a Honda dealer to be fixed under warranty/recall. The lawn mower is junk and has been nothing but problems. The surging is a design flaw of the carburetor and auto-choke mechanism. The surging issue is so common that there is hundreds of videos on YouTube discussing the problem and how to temporarily fix it. Who wants to take apart the carb every other week to clean the jets? The blades have very low suction and you have to go over the same grass a few times since it fails to lift the grass to cut making the bagger almost useless. The self propelled thumb control hurts your thumb after a few minutes of use. And now, after the surging issue started, it has no compression. It's a $582 paperweight. I called Home Depot support and they were not helpful at all. They are willing to lose a customer for life over selling me a lawn mower they knew was defective and under recall. I called my local Honda repair shop and he said he worked on hundreds of HRN 216 type lawn mowers for the exact problems I'm having. He also claimed the surging issue is NOT covered under warranty and the loss of compression could be refused to be covered under warranty too. So, now I'm stuck with a $582 paperweight and tall grass. After being a loyal Home Depot customer for decades I will no longer buy anything from them. I also plan to sue Honda in small claims court to get my money back. DON'T BUY THIS LAWN MOWER. Well, now you can't anyway since Honda no longer makes it. Also, you have 30 days to return a gas mower - not enough time to evaluate it for issues. And, if you have a problem after 30 days, Home Depot will NOT stand behind the products they sell and neither will Honda - unless you sue them in small claims court.

    Not gonna lie, I used to go to Lowes all the time because it a little closer to home. I always…read morereceived very mediocre service from Lowes so I decided to come here to do some shopping. Very surprised how nice everyone was and the gals at the entryway greeted me when I walked in and were very sweet. Everyone was very helpful and guided me everywhere that I needed to go to pick up what I needed. Plenty of parking and if you're buying mulch, you can also pay for the bags inside and take the recipe outside where some employees will even load them into your vehicle for you. I've since started shopping at Home Depot instead of Lowes. Service goes a long way... Maybe Home Depot has a little more staff than Lowes does perhaps. Other than that, it's just your regular run of the mill Home Depot. This might also be a slightly smaller one but always seem to have everything that I needed.

    Tractor Supply - hardware - Updated May 2026

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