I parked here by accident. Visiting for the week from out of town. First time ever in Lubbock…read more There is a towing sign on the wall of the building but one would assume it applies to the length of the buildings (Brûlée Bakery is next door which is where I was for a couple of hours). I did not even see this sign when I parked but noted it afterwards. What I did see is a sign made for the shop in front of the parking space directly next to mine that is for time limited parking. If you are looking to make sure you aren't in the wrong spot that flags your attention and you think you're fine. If you happen to notice the sign on the wall you still think you're ok because you are patronizing that shopping center. When I was getting ready to leave the bakery I was on my phone sitting in my car in order to finish my conversation before I started driving. A nice lady stopped at my car and signaled for me to roll down my window. She said "just so you know, they normally tow people." As if I was lucky my car was still there. I sweetly smiled and said I was from out of town and wouldn't be back. By this I mean I will never darken their doors. I was going to go in once my call was done just to see what they had before I left. My mom's dog is spoiled rotten by the whole family and I might have spent too much money there. It has happened once or twice as he is the sweetest Malshi ever created. Now? No. If this is truly only their parking, I am sure the owner gets tired of people parking there. But I am a complete stranger to your city, and I do not feel welcome by your establishment at all now. Not to Lubbock and not to your pet store. It felt elitist and hair trigger punitive for a simple misunderstanding. I know I'm not the only person to interpret the signage this way, even for people who live here. What I learned quickly about parking in Lubbock is that there are many places you have to hunt for it. As long as I saw I was ok to park in the lot or shopping center of my destination I had to park and walk quite a bit. How about you as an owner get better signage? And what a way to welcome someone to your town - can you imagine if I were towed and had to go through the expensive and complicated process of figuring all that out? I looked at the city this week in context of if this is a place I would live, and if so what places what I frequent. I can tell you 100% this is not one of them. I believe in kindness and giving someone the benefit of the doubt. They obviously do not reciprocate this ideal if they "typically tow people". This is only the second negative review I have left on Yelp to my recollection. Obviously they do something right because they get good reviews from patrons. It may be unfair because I didn't go in, but so is towing people because you can't get your signage to make sense. Would give zero stars for their attitude but I did enjoy the parking.

Merlin's is wonderful! Visited with my dog for the first time today and could not have left more…read morehappy with how kind the staff are. My dog was a bit shy, even skittish when she first arrived, but after sampling some delicious treats she was quickly comfortable and happy! We purchased a bag of homemade dog treats that are all natural, organic, non-GMO, and almond beef liver flavored. They do a Paw Power happy hour on Thursdays and Fridays from 4-6 pm with treats for pets and humans and have a rewards program. Today we received 10% off our purchase when we joined and we can't wait to go back!

Very friendly, professional and took really good care of my pets. I would highly recommend to…read moreeveryone

I took my 7 year old Aussie/German Shepherd mix for a full grooming session this this morning…read more Normally Rose does not sit for grooming sessions, nor does she let others trim her nails, but I think she did great!! She wasn't cowardly acting when I picked her up. She looks great and smells wonderful too!!

Live Oak has been a great place to board our dog. She is super shy but they really try to make her…read morefeel comfortable and safe. The staff is friendly and professional and I highly recommend them.

I'm sorry to say These people are not responsible. I have been using them a little over year, the…read morelast 3 times what I have requested them to do didn't get done. 6 months ago I left my dog there on a 2 November got reservation and asked them to give him a grooming which didn't get done. June I left him there for 5 nights with enough food for that duration. When i picked him up there was 2 days of food left so i guess they decided he didn't need to be fed every day. This visit I had a reservation for 2 nights. I was called this morning and asked if I was picking him up today and I said yes. when I went to pick him up I was told that I wasn't supposed to pick him up till Tuesday so again he wasn't groomed. 3rd time a charm, I won't do business with people that don't take care of their business.

Helping some elderly folks buy Valentines, well organized and actually had a few Texas Tech items…read morethat I could tuck away in my travels as you can't get Tech items at the Houston stores. Staff were extremely kind.

I use to work here.... let's be for from a different perspective..... they are short staffed as all…read moredogs and and the dogs like Margret makes it worse.... they have messy stores for reasons.....ot lol not allowed...short staffed yes...hire more? Wtf are you on? Higher up won't allow it.... why do you think people are grumpy who work there and it looks like a tornado hit inside..... because higher up won't allow leeway.... but expects a miracle.... bring in more business no it won't change anything but higher getting more.... I was screwed out of it pay they got pissed when the brought it up and they owed me pushing 100... and they weren't to nice about me catching and them fixing it.....I am glad I left that is a dishonest business avoid if you can

I have always used radio for all my appliances and TVs. Jeff Love is my go-to guy there and he is…read moreamazing. You want a Samsung or Klipsch speaker or Maytag Appliances. He can do it!

Jason was excellent. I purchased a washer/dryer combo and had some concerns, he fixed the situation…read moreimmediately without question. It is so nice to call and have an actual person answer. I will absolutely continue to purchase my appliances here.

The owners are so friendly and were very accommodating! I bought a dryer from them and they comped…read moreme on delivery too which was above and beyond of them! Great experience shopping here and will definitely be back in the future!! Thank you guys!!

We left our girls for Easter weekend and I was so pleased with our experience at Tipton! We have…read moretwo high-energy pointers (one is still a puppy), and I'll be honest--I'm a little extra when it comes to them. They are my babies. I spent two weeks trying to decide where to leave them, and I'm so glad we chose Tipton Pet Hotel. One of my favorite things was that the dogs have access to both indoor and outdoor spaces--it gave me so much peace of mind. The facility itself smelled amazing (which says a lot!), was very clean, and felt welcoming right away. The staff were warm, caring, and even let me check out their room with them, which I really appreciated. The absolute best part, though, was the communication. I truly felt like they cared about my girls. One of ours is a recent rescue, and I was a little nervous about how she would adjust, but they were so kind, patient, and genuine. I wish I had gotten the name of the person I spoke with because she was incredible. We will definitely be back. Thank you, Tipton, for taking such great care of our girls!

After visiting 2 other places we left our 2 pups at Tipton's. Our pups are 14 and 2. While the…read moreolder one is healthy and active for her age I was still a little concerned for her adjusting and playing in a new environment. I was assured she would be with other dogs to match her energy and I was so happy to see pictures of both of them having a great time playing in the water. They were happy and tired when we got home. I will always use Tipton to care for these two when they can't come out of town with us.

Excellent place for supplies. They have a very helpful staff that listened to our needs and…read morerecommended a few products to choose from. Quality products at a local place.