I have recommended numerous people to Cimarron Pet Salon on fb in the past because they seemed to care for your pet as you do. The past few times I have been there it has been an act of Congress with the biannual vet visits required and vaccination record updates. Okay- that's fine- I appreciate the assurance that their dogs/clients are up to date on shots. After a 10 minute conversation on vet records- I asked them to be cautious of Allie's stomach. She had surgery 2.5 weeks ago for skin cancer. They immediately- without asking me any details- call my vet asking for information, if there's a vet release, etc. I stand there and explain the vet told me to wait 2 weeks for grooming and it's been 2.5. The lady wouldn't make eye contact with me or listen to anything I had to say. She gets off the phone and said I have to ask my owner. She returns and said the vet that did the surgery isn't at Live Oak today so we can't obtain the vet release so we can't groom her. They can't get it from another vet in the same clinic?????
Being a nurse who is well aware of MD orders/following orders and a dog lover (especially of my own!) WHY WOULD I SPEND $583 on surgery and biopsies for Allie to then take her to a groomer before she's released so she could be harmed??! Why am I willing to drop over $100 (for both my dogs to be groomed) if there's ANY CHANCE of them being harmed?! It would cause harm to Allie AND additional cost to me to treat an infection, etc. I care enough to point it out so they would just be extra gentle. I told them I would never do anything to harm her and I wouldn't be back. She said - "Ok." Clearly, they do not need the business. (My mom takes NUMEROUS dogs there- if you know my mom you know what I mean! ) We are on the hunt for a new groomer!
DO NOT WASTE YOUR TIME AT THIS PLACE! Very disappointed I have ever recommended them (my apologies) and saddened that you are treated as if you have no regard for your pet who is clearly a member of your family. read more